The Role

We are looking for an experienced Business Systems Engineer who will be responsible for integrating critical business systems, resulting in improved process automation, accessible business intelligence data, and better decision making.

You will partner directly with multiple stakeholders including Finance, Marketing, Customer Success, Sales Operations, and Engineering to architect our key integrations and connect data sources. You will do this by identifying the systems and data needs that will streamline operations and ultimately support the scalability of Knock. If you are energized by the idea of making a direct impact to the effectiveness, efficiency, and a culture of data driven decision making, we want to hear from you!

The Company 

We started Knock to solve problems we faced ourselves. One of those problems was that the process for renting an apartment hadn’t evolved at the same pace as technology. Our mission was to improve the experience for both apartment renters and managers. 

We’ve developed an industry-defining SaaS platform, an intelligent front office platform providing the productivity and business intelligence tools needed to maximize occupancy, rent growth, and customer satisfaction at every community. Our customers trust us to deliver the consumer experiences and business applications that are essential to their bottom line. The proof is in our 10x revenue growth over the past two years, in addition to our numerous industry awards.

In May 2020 we announced we raised a $12m Series B round to continue on the path of growth, led by Madrona Venture Group, with partners from Lead Edge Capital and Seven Peaks Ventures: https://bit.ly/2WfllsX

We have been recognized across multiple platforms as a best place to work, including 2021’s 50 Best Places to Work Multifamily®: https://bit.ly/3mq06z8 and Seattle’s Best Small Companies to Work in 2020 by BuiltIn Seattle: http://bit.ly/3r1uUKf

Our Values

To be successful and recognized as a high performer at Knock, you should naturally encompass our core values: Determination, Excellence, Trust and Community. We take these behaviors seriously and expect everyone to bring a positive Knockstar attitude with them to work every day.

At Knock, we have a #oneteam philosophy. A big part of bringing new capabilities to life is to continue to bring in exceptional talent that works together toward a common goal. We’ve been incredibly fortunate to build an amazing team that delivers real value to our customers each and every day. We can’t wait to hear from you!

Day - to - Day

• Develop requirements and system design for integrations and applications that scale and perform with reliability
• Partner with data owners to implement new data sources required to support reporting, analytics, and decision making
• Build and maintain integrations across a diverse array of enterprise systems: Salesforce, Freshdesk, Redshift, AWS, SaaS Optics, and many others
• Own the end to end development of reports and dashboards
• Help shape systems engineering and BI practices to meet the needs of the business

Basic Qualifications

• Experience as an Business Systems Engineer with proven BI solution design and development
• Experience integrating multiple enterprise systems, such as CRM, CXM, ERP, and data warehouses
• Software development or automation experience; especially ETL
• SQL development experience
• Knowledge of cloud platforms such as AWS
• Experience standing up databases and BI reporting tools such as Tableau
• Demonstrated ability to quickly learn new technologies and skills
• Ability to work independently & effectively, who also enjoys collaboration 
• Demonstrated ability to effectively communicate with stakeholders with varying degrees of technical proficiency

Why You'll Love It Here!

• You'll join a category-creating company that has enthusiastic customers, an ambitious roadmap, and industry leading products.
• You are comfortable taking risks and thinking outside the box.
• Being part of a great team with solid infrastructure in place.
• You want an opportunity to win, drive change and be in an environment that will optimize for your success.
• You embrace our set of core values - determination, excellence, trust, and community.
• 100% medical, dental, and vision coverage for full-time employees. Partial family coverage optional.
• Flexible time off & paid holidays
• Parental leave program
• 401k to help you save for the future
• Stock options
• We like to do fun things together (Virtual for now!) such as conferences, off site retreats, and happy hours.
• Whatever mode of transportation you use - we got you covered! (Or remote work from home budget if you are not Seattle based)

At Knock we don’t discriminate on the basis of race, religion, color, nationality, gender, sexual orientation, age, marital status, veteran status, or disability status. We welcome all types!