Icertis, the leading enterprise contract management platform in the cloud, solves the hardest contract management problems on the easiest to use platform. With Icertis, companies accelerate their business by increasing contract velocity, protect against risk by ensuring regulatory and policy compliance, and optimize their commercial relationships by maximizing revenue and reducing costs. The AI-infused Icertis Contract Management (ICM) platform is used by companies like 3M, Airbus, Cognizant, Daimler, Microsoft and Roche to manage 5.7 million contracts in 40+ languages across 90+ countries. 

The Chief of Staff/Business Manager is a critical role that works closely with the CEO and Leadership Team (LT) in driving business operations for the organization. This position is responsible for the business management functions that ensure effectiveness of the LT operating rhythm, including setting up key processes to track and get work done. The Business Manager will provide insight and advice to the LT around operational excellence, headcount, resource and fiscal planning and participate in overall group strategy decisions.

Core Responsibilities:

• Business Process
• Lead and coordinate the organization ROB and improve processes to run the business efficiently as the organization scales.
• Partner with finance, HR, Marketing, IT to ensure effective budget management, headcount management and forecasting.
• Partner with the LT to manage the planning process, scorecards and metrics ensuring coordination with corporate planning processes as well as annual tracking across the broader organization.
• Drive internal communications for team meetings and other internal communications at major milestones.
• In partnership with PR, manage the external communications for customer/partner engagements, speaking engagements to ensure successful and impactful use of time.
• Business Integration
• Identify issues that impede business group success and provide solutions/recommendations.
• Demonstrate discretion and professionalism when working with leadership team on sensitive business and organizational issues, manage ambiguity and propose workable solutions to challenging problems.
• Team Development & Culture
• Help make the team a great place to work.
• Qualifications
• A minimum of 10-15 years of related experience.
• Bachelor’s degree.
• Effective at driving complex multi-stakeholder processes and cross-team programs to desired results while managing risk.
• Demonstrated strong capability in verbal and written communications skills for a geographically dispersed audience.
• Ability to create effective relationships, influence and collaborate internally and externally at all organizational levels.
• Detail-oriented with analytical problem solving skills.

Icertis is not open to 3rd party solicitation or resumes for our posted FTE positions. Resumes received from 3rd party agencies that are unsolicited will be considered complimentary.

Icertis, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Icertis, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.