The Outreach Director, Partner Enablement will be responsible for developing and leading the Partner Enablement function at Outreach. The incumbent will partner closely with cross-functional stakeholders across product management, sales, and partners to define market prioritization and the optimal enablement content, communications, processes, workflow, best practices and programs. This leader will build a shared Partner Success Center of Excellence that provides leaderships, best practices and training for joint strategic launches. 

The Director, Partner Enablement role requires a combination of tactical and strategic skills to develop a trusted advisor relationship internally and, externally, with Outreach partners at the global scale. In this role, the incumbent will utilize strong management and relationship building competencies to set a vision, strategy and objectives to drive growth. 

The role will report to VP, Global Business Development and Partnerships.

Your Daily Adventures Will Include

• Building delivery and co-sell capabilities for alliances and partners
• Develop an understanding of partner’s business, strategy, operations, practices, service lines, digital efforts and technology
• Recruiting and hiring partner enablement specialists to deliver diverse content to Outreach stakeholders
• Oversee the day-to-day Partner Enablement programs and activities to serve our joint customers
• Partner closely with internal Sales, Field Marketing, Partner Marketing, Professional Services, external Partner Alliances (ISVs, GSI/RSI, VARs, MSPs, OEMs, etc.) to drive revenue while creating and leveraging our enablement content, communications and programs
• Develop repeatable processes to engage partners to become a profitable channel for Outreach
• Drive clear alignment across stakeholder partners including Product, Marketing, Sales, and Alliances and Channels, securing the necessary resources for your team to execute effectively
• Establish Outreach as a preferred solutions platform for sales engagement and intelligence problems that partners are solving
• Assist in the alliance management, enablement, pipeline and support the solution development, sales, and marketing required by the alliance
• Coordinate joint solutions development with partners
• Drive, maintain and present a pipeline of current and prospective GSI-driven opportunities designed to drive visibility, revenue, customers and extend Outreach’s footprint
• Understand the competitive landscape and equip partners to differentiate Outreach from competitive solutions
• Develop a systematic feedback mechanism to collect competitive insights from partner experience
• Construct a strategic Partner Enablement plan(s) around Partner Alliances (ISVs, GSI/RSI, VARs, MSPs, OEMs, etc.) enablement requirements
• Proactively engage partners on a regular basis to keep Outreach “front and center” and to ensure they’re gaining business value from the partnership
• Keep key partner stakeholders up-to-date on Outreach solutions to ensure their teams understand our technology platform and ‘know-how” which will enable them to position and promote our joint solutions to end customers
• Facilitate and manage a Partner Relationship Board with select partners
• Assist in developing partner plays in the region, collaborating with Outreach and partner’s marketing teams internationally
• Ensure that the partners are trained, certified and accredited on Outreach use cases
• Travel – 30%

Basic Qualifications

• 8+ years of alliances/partner enablement experience in the technology industry
• MSc/MBA or equivalent educational background is a plus, but not required
• A minimum of 5 years of experience with partner strategy development, management or business development in the technology industry
• Solid experience in the Cloud-based technologies (SaaS/PaaS)Creative thinker that can generate innovative partnership ideas and lead a cross-functional team of stakeholders to drive execution
• Proven experience delivering joint product/solutions with partners
• Experience delivering sales messaging that articulates complex business and technical concepts to cross-functional audiences
• Proven track record establishing and maintaining strong, productive partner relationships
• Experience with business processes such as sales, ops, marketing, customer support, collaboration
• Have experience in assisting sales teams to drive partnership value in the field
• Proven track record of launching joint innovative solutions with partners
• Strong Project and Program Management skills including design and execution on global business plans
• Pro-active, independent thinker with high energy/positive attitude
• Strong written, oral communication and interpersonal skills a must
• Proven track record of crafting compelling positioning and thought leadership content
• Excellent presentation skills at all levels (from developer to C-level executives and boards of directors)Excellent organizational skills and attention to detail
• Team player with consistent success in cross-functional organizational structures
• Genuine desire to have fun, to learn and to make a difference.

Why You’ll Love It Here

• Generous medical, dental, and vision coverage for full-time employees and their dependents

• Flexible time off

• 401k to help you save for the future

• Company-organized and personal paid volunteer days to support the community that supports us

• Fun company and team outings (or virtual events these days!) because we play just as hard as we work

• Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network), AAPI, Rainbow (LGBTQIA+), Gender+, LatinX, Black Excellence, Disability Community, and Veterans

• A parental leave program that includes not just extended time off but options for a paid night nurse, food delivery, gradual return to work, and the Gottman Institute's Bringing Home Baby course for new parents

• Employee referral bonuses to encourage the addition of great new people to the team

• Plus, unlimited snacks and beverages in our kitchen (once we're back in the office, that is!)

• We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status