Remitly
We provide trusted digital financial services to our customers and recipients in over 170 countries across the globe.

Facilities and Office Experience Coordinator

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Remitly is on a mission to transform the lives of immigrants and their families by providing the most trusted financial products and services on the planet. For nearly 10 years, we have been tirelessly delivering on our promises to immigrants sending their hard earned money home. Today, we are incredibly proud to have served millions of customers globally with Remitly and our newly launched Passbook app to provide immigrants access to banking. We strive daily to meet our promise to our customers by building peace of mind into everything we do. Join over 1,300 employees across 9 offices who are growing their careers while having a positive impact on people globally.

The Role

The Seattle-based Facilities Coordinator oversees the Remitly premises and property ensuring organizational standards for security, maintenance, and enhancement needs are met and optimized. Reporting to the Global Facilities Program Manager, you will be the main point of contact for employee requests relating to equipment, tools, transportation, and building amenities.

The Global Facilities Team

Our Vision

Always there, always the best! Delivering an exceptional workplace experience for all Remitlians.

Our Mission

We work together to passionately deliver the best possible workplace and related services to all Remitlians so they can focus on what matters most -- serving our customers.

We accomplish this mission by developing and empowering an exceptional team of authentic and empathetic leaders who live Remitly's cultural values. We partner, act with integrity, continuously improve, leverage data and stretch to exceed expectations.

You Will

  • Manage incoming and ongoing facilities-related requests, trouble tickets and inquiries via Remitly's ticketing tool.
  • Conduct regular check ups of office space, ensuring the office is well-maintained and in impeccable condition.
  • Manage mail, shipping and daily transportation coordination.
  • You will be the POC to all Remitly employees related to facilities administration.
  • Perform regular inventory and audit of facilities equipment and supplies.
  • You will provide support to the Facilities Manager and Employees during Business Continuity Plan (BCP) events.
  • Coordinate with IT and HR to onboard employees onsite and remotely.
  • You will procure equipment and supplies.
  • Coordinate with vendors for food deliveries and office maintenance.

Who you are

  • 3+ years project management experience in a facilities/office management role.
  • You get things done and bring strong negotiation and influencing skills.
  • You are motivated by and delight in providing employees with excellent customer service.
  • You are successful managing vendors to agreed scope, quality and timeframes to meet needs.
  • You listen, first seek to understand and work well with diverse groups.
  • You are able to autonomously manage shifting and conflicting priorities for a variety of tasks.
  • Bachelor's degree
  • You have a desire to learn and grow in the Facilities' domain.

Our Benefits

  • Unlimited paid time off
  • Health, dental, and vision benefits + 401k plan with company matching
  • Company contributions to your HSA or FSA plan, if you choose one
  • Continuing education and corridor travel benefits
  • Scholars program

Remitly is an Equal Opportunity Employer. Equal employment opportunity has been, and will continue to be, a fundamental principle at Remitly. We are committed to nondiscrimination across our global organization and in all of our business operations. Employment is determined based upon personal capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorably discharge/veteran, pregnancy (including a woman's potential to get pregnant, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability (including the use of a trained dog guide or service animal), HIV/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law.

Remitly is an E-Verify Employer

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What are Remitly Perks + Benefits

Culture
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee-led culture committees
Quarterly engagement surveys
Flexible work schedule
Remitly offers a flexible schedule outside of core hours, designed for parents in mind.
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Remitly's executive leadership is as diverse as our staff, and our Director of Diversity & Inclusion is focused on continuous improvement of our D&I initiatives.
Mandated unconscious bias training
Diversity employee resource groups
At Remitly, our nine affinity groups are open membership - any employee who self-identifies, self-affiliates, or is an aspiring ally who wants to connect, learn, and share is welcome to join!
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Remitly partners with Modern Health to provide enhanced employee benefits that support a holistic approach to employees' well-being. This includes sessions with licensed therapists for clinical needs.
Wellness days
Financial & Retirement
401(K)
401(K) matching
Employee stock purchase plan
Remitly offers the opportunity to purchase stock options through its Equity Incentive Plan.
Charitable contribution matching
Child Care & Parental Leave
Generous parental leave
Remitly offers up to 12 weeks of paid maternity and paternity leave for new parents.
Family medical leave
Company sponsored family events
Remitly sponsors family-oriented events semi-annually (e.g., holiday party and company picnic).
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Paid holidays
Flexible time off
Office Perks
Commuter benefits
All King County-based employees receive the ORCA Card transportation benefit on day one. The ORCA Card can be used on all regular buses, Regional Rail, and a few other modes of transportation.
Company-sponsored outings
Remitly has regular paid team outings, as well as company-wide annual holiday parties and other events, for all employees and a guest.
Free snacks and drinks
Remitly has a fully stocked kitchen including unlimited snacks, coffee, tea and all the flavored Bevi water you can handle.
Some meals provided
Remitly provides a weekly catered lunch on Thursdays.
Company-sponsored happy hours
Virtual happy hours are hosted At team's discretion.
Onsite office parking
We offer employees a parking subsidy in the building's below-ground garage.
Relocation assistance
Mother's room
Professional Development
Job training & conferences
Lunch and learns
Remitly hosts lunch and learn meetings on occasion.
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Remitly allows employees to set aside 8 hours of designated learning and development time, per employee, per month.
Online course subscriptions available
Customized development tracks

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