IT Systems Engineer I at RealSelf

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About the Role: 

Are you an IT Systems Engineer, a Site Reliability Engineer who likes to dabble in data, a Software Engineer interested in platform engineering, or a Data Engineer who has the working knowledge or the drive to build CI/CD pipelines? If so, read on.

We’re looking to add an entry-level IT Systems Engineer to our Platform Engineering and Operations Team (POE), where you’ll be a core part of a supportive team that’s passionate about systems thinking, amplifying feedback loops, and continual experimentation and learning. 

The ideal candidate for this role loves using technology to solve problems for customers.  We need someone with a strong disposition to Software Development. Our existing POE team is taking on a growing set of responsibilities that includes building platforms and interfaces where our applications will run and owning core shared internal services. 

In this role, you will: 

  • Work to improve infrastructure instrumentation, scalability, and repeatability.
  • Tackle programming languages, data structures, and algorithms to create solutions for business problems
  • Define prescriptive ways for measuring availability, uptime, outages, toil, etc.
  • Contribute to decisions that carry influence and direction for the entire engineering org.
  • Help build tools to deliver applications to our customers and ensure they enjoy a secure, performant, stable experience. 
  • Be aware of and advertise functionality of the cloud platform to our internal customers
  • Work on core business capabilities like ETL, data quality, authentication, network routing, and CI/CD pipelines.
  • Create and orchestrate pipelines that flow raw data from source to mart
  • Collaborate with development and analytics teams to solve customer and business problems.
  • Pair with co-workers to sort out how to best approach a problem
  • Develop tools to speed and standardize cloud usage (we use and love AWS)
  • Pioneer the use of new features of our multi-cloud environment (AWS and GCP)
  • Serve in on-call rotations

You may be the right fit if you:

  • Enjoy being part of a collaborative team
  • Have an understanding of Python, SQL, and data warehousing
  • Have insight into different approaches on exposing data to our stakeholders
  • Have a novice understanding of configuration management and infrastructure as code tooling
  • Have experience in a role where the business runs on a cloud, and you have been responsible for portions of leading the use of that cloud
  • Are interested in containers and container management techniques
  • Have experience in Information Security practices and principles
  • Are always learning, and you are excited about the field of Software Engineering

Travel:

Travel is not anticipated for this role.

Work Environment:

This role is open to fully remote candidates in most states. RealSelf is a Seattle-based company; eligible candidates must be willing to work Pacific Standard Time hours. Working remotely from a primary residence outside the United States is currently not permitted.

About RealSelf:
RealSelf.com is the leading consumer destination in the $32B US medical aesthetics market. We make the experience of choosing a procedure and connecting with the right doctor easy, personal, and trusted. Since 2006 our authentic reviews, unbiased ratings, and expert answers from board-certified doctors have helped tens of millions of people explore their options, from skincare to laser skin resurfacing to highly considered cosmetic surgery. With the backing of world-class investors, we’re growing RealSelf into a global business with a broad range of services. Come join our super talented and passionate team!

Check out our realselflife Instagram account to keep up on company updates and learn more about life at RealSelf.

RealSelf is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • PHPLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • SqlLanguages
    • SwiftLanguages
    • AngularJSFrameworks
    • CakePHPFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • MySQLDatabases
    • RabbitMQDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • JIRAManagement
    • SalesforceCRM
    • Outreach.ioEmail
    • MarketoLead Gen

Location

Our HQ is in Seattle's Pioneer Square neighborhood, which boasts trendy coffee shops, art galleries, and restaurants. Easy to commute to via transit.

An Insider's view of RealSelf

How would you describe the company’s work-life balance?

Work life balance is important at RS - we offer a very flexible work schedule with the option to work remotely when ever needed, with two dedicated wfh days. This helps employees save time on commutes, ability to make appointments during the week, and spend more time with your family. We also offer 22 PTO days per year + 8 company paid holidays.

Amy

Sr. Recruiter

What's the biggest problem your team is solving?

We're increasing trust on our platform in a time where people are less trustful of what they read online. Our goal is to give everyone the information they need to make strong, confident decisions about their medical care.

Sharon

Lead Trust & Safety Program Manager

How does the company support your career growth?

Goal-tracking tools and resources at RealSelf keep me accountable and focused on results. The mentorship program and professional development grant also allowed me to learn new skills I can apply to my role. But nothing beats the amazing people at RealSelf–my manager truly cares about how I'm growing and how best she can support my ideas.

Geri

Sr. Community Manager

How do your team's ideas influence the company's direction?

Our People Team strives to support the understanding that work life balance should no longer be considered a benefit, but should be an expectation of a company. Not only do we stand behind this, we have recently created more opportunities for our people to work remote so that they can better balance life whether in or out of the office.

Craig

Sr. Director of People

How do you collaborate with other teams in the company?

As Marketing Copywriter, I’ve got the unique privilege of partnering across our Email, Product, and Brand teams to help drive marketing initiatives forward. Each day I use the power of language to connect with our audience in interesting and impactful ways. Collaborating with such bright colleagues is a fun, challenging, and exhilarating experience

Jamachia

Marketing Copywriter

What are RealSelf Perks + Benefits

RealSelf Benefits Overview

RealSelf offers a comprehensive benefits package that is very competitive when compared to other similar companies. Employees pay nothing out of pocket for full medical/dental/vision coverage and premiums for dependents are covered at 75%. Many employees take advantage of the health and wellness reimbursement benefit and professional development grant program where they can use the funds for courses, conferences or anything else that would further their career development.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
RealSelf's health insurance policy covers up to 100% of out of pocket expenses for employees. 75% for spouses and dependents.
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
RealSelf's team fitness initiatives include In-office yoga, Sponsored race teams.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
RealSelf provides employees with a 401(k) matching plan managed by [provider]. We match 4% of contributions.
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 12 weeks of parental leave for the primary caretaker. RealSelf also provides 6 weeks of leave for the secondary caretaker.
Flexible Work Schedule
RealSelf provides employees with a flexible work schedule that includes Flexible start and end times.
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Company sponsored family events
RealSelf sponsors family oriented events Annually.
Vacation & Time Off Benefits
Generous PTO
RealSelf employees receive 22 paid days off per year.
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Pet Friendly
RealSelf's pet policy is dog friendly daily.
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
RealSelf hosts lunch and learn meetings once per quarter.
Cross functional training encouraged
Promote from within
Mentorship program
Customized development tracks
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