Mgr, Leadership Development at Accolade

| Seattle
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Company Description

Accolade at a glance…

Accolade is a personalized health and benefits solution that dramatically improves the experience, outcomes and cost of healthcare for employers, health plans and their members. With a unique blend of compassionate advisors, clinical experts and intelligent technologies, we engage individuals and families in their health, establish trust, and influence their decisions at every stage of care. Accolade connects the widest array of personal health data and programs to present a single point of contact to the most effective health and benefits resources, while coordinating with providers at every step. Accolade consistently achieves 70 and higher Net Promoter Scores, 98% consumer satisfaction ratings, and up to 15% employer cost savings. Accolade has been recognized as one of the nation’s 25 most promising companies by Forbes, a fastest-growing private healthcare company by Inc. 5000, and is consistently rated a Top Workplace across the country. For more information, visit

Job Description

A day in the life…

  • In Partnership with the Director of Talent Management, build a comprehensive portfolio of leadership development solutions and experiences ranging across the entire leader lifespan (i.e. newly hired, newly promoted, tenured managers, and seniors leaders, etc.) including critical transition points, that reinforces our leadership commitments model and improves leadership effectiveness.
  • Lead end-to-end program management including the design, facilitation and execution of all Leadership Development learning experiences and resources ranging from in-person workshops, peer learning circles, resource repository, podcasts and other on demand asynchronous learning.
  • Consult with HRBPS, business leaders, and other stakeholders to diagnose existing challenges and opportunities while assessing individual, team and organizational learning needs using things like surveys, focus groups and stakeholder interviews and then develop impactful and scalable learning opportunities.
  • Develop promotional plans including communication and marketing materials to create enthusiasm and adoption of learning experiences internally, creating a recognizable program brand that will get learners around the world excited to participate and hungry for more.
  • Build, monitor and analyze effectiveness metrics for all solutions, and make recommendations to drive improvements to enhance value and sustainability.
  • Identify strong external vendors in the marketplace, establish relationships with them, and deploy them as needed.
  • Oversee logistics of delivery including scheduling courses, managing rosters, creating meeting invitations, etc.
  • Stay current with external trends, best practices, and innovations in learning and development and infuse these into the work products


What we are looking for…

  • 7+ years of work experience in a related field (Learning & Development, Talent Management, Leadership Development, Organizational Development)
  • 5+ years of experience designing and facilitating high-impact leadership development solutions from strategy through to execution
  •  Expert and dynamic presentation style with an ability to connect, inspire, and adapt content and conversations to any audience
  • Methodical approach to requirements gathering, project planning, stakeholder management, and change management
  • Strong attention to detail - you take a 'big picture' approach while still sweating the details
  • Ability to travel as needed (offices in Plymouth Meeting, PA, Scottsdale, AZ, Seattle, WA, and Prague)
  • Advanced consultative skills
  • Passion for learning with a growth mindset
  • Creative and innovative instructional design skillset with an interest to try new methods and approached
  • Outstanding follow through, self-directed and highly motivated with a strong sense of urgency
  • Ability to work across functions and at all levels of the organization to collaborate and help influence action
  • Ability to prioritize requests in this space and manage stakeholder expectations; helping them differentiate between genuine skill gaps and periodic execution issues
  • Certifications in leading leadership development programs and assessments a plus (i.e. Crucial Conversations, Strength Finders, Emotional Intelligence, etc.)
  • Management experience a plus

Additional Information

What is important to us

Creating an enduring company that is hyper-focused on our culture and making a meaningful impact in the lives of our employees, members and customers. The secret to our success is:

We find joy and purpose in serving others

Making a difference in our members’ and customers’ lives is what we do. Even when it’s hard, we do the right thing for the right reasons.

We are strong individually and together, we’re powerful

Trusting in our colleagues and embracing their different backgrounds and experiences enable us to solve tough problems in creative ways, having fun along the way.

We roll up our sleeves and get stuff done

Results motivate us. And we aren't afraid of the hard work or tough decisions needed to get us there.

We’re boldly and relentlessly reinventing healthcare

We're curious and act big -- not afraid to knock down barriers or take calculated risks to change the world, one person at a time. 

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Technology we use

  • Engineering
  • Product
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • SparkFrameworks
    • TensorFlowFrameworks
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement


Located in the heart of Downtown Seattle we're steps away from all the city has to offer (sweeping views, restaurants, public transportation, etc.)

An Insider's view of Accolade

What’s the vibe like in the office?

Someone in our office hacked into the white noise machine speakers and installed a Slackbot to play music from Spotify where anyone can add to the queue. We start it every Friday afternoon and it's amazing.


Sr. Director Product Management

What does your typical day look like?

We’re talking to people who are searching for ways to create value both for their employees and for their cost centers. Normally, in other companies, you are pitching something that either saves time or money. Here, we are spreading the word about something that can profoundly change or save lives. Who wouldn’t want to do this kind of work?


Sr. Demand Marketing Manager

How has your career grown since starting at the company?

Nothing beats the culture here. You have people who can help you grow and contribute to the best of your abilities- that is the best thing about Accolade. I started as an Intern and now am a Business Intelligence Developer!


Business Intelligence Developer III

What is your vision for the company?

We have an opportunity to change the way consumers experience the healthcare system that's really not working in their favor. Healthcare is complicated, anxiety-creating, and it's too expense. Our service has an opportunity to make life better for the consumer, drive costs down for the business, and actually make people healthier.



How do you collaborate with other teams in the company?

I love how cross-functional Business Development is, because it allows us to work with so many different constituents across the business. Accolade is a talented yet humble team, where trust in each other is paramount. In this culture, I watch people to reach their greatest potential without feeling alone in the face of exciting challenges.


Sr. Director Business Development

What are Accolade Perks + Benefits

Volunteer in local community
We are encouraged to volunteer through a variety of company sponsored events, such as A Day On, Not a Day Off, our annual MLK Day of Service and by using our additional PTO day of volunteerism.
Partners with Nonprofits
Eat lunch together
Intracompany committees
We have spirit, wellness, philanthropy, and recognition committees which are cross-collaborative throughout the entire company.
Daily stand up
Open door policy
From our CEO, across to the rest of the org, not a single personal office exists in any Accolade location- we have open facilities ripe for cross-collaboration.
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
We have a homegrown idea management program called "Bold Ideas," a team who owns the "Innovation Loop" roadmap, as well as various Designathon and Hackathon activities.
Open office floor plan
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
We empower each other by creating an inclusive environment & living our values out loud. We embrace differences & value diversity of thinkers & thought. We are Accolade & we are changing healthcare
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
We also offer an option to add a Health Savings Account (HSA).
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Company sponsored family events
Acme co. sponsors family oriented events Annually.
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Our game room includes Ping Pong, Video Games.
Stocked Kitchen
Some Meals Provided
Happy Hours
We offer employees Paid on-site garage parking.
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Online course subscriptions available
Customized development tracks
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