Convoy is transforming the $800 billion trucking industry, where even 10 years ago, most truck drivers did not have smartphones and paper driver logs were common. In 2015, Convoy launched the digital freight movement with an open and fully connected marketplace for brands and manufacturers to work directly with freight carriers who move truckload shipments throughout the country. This ‘Digital Freight Network’ is powered by machine learning and automation, and supported by a broad, ever-growing set of features that benefit both sides of the marketplace.

We’ve been honored to work with some great companies, such as Unilever, The Home Depot, and Procter & Gamble. We’ve also been backed by world-class investors, including Google, YCombinator, Fidelity, Greylock Generation, Lone Pine, T. Rowe Price, Baillie Gifford and the founders and CEOs of Amazon, Salesforce, eBay, LinkedIn, Expedia, Dropbox, Starbucks, and others. We are proud to have been named a CNBC Disruptor 50 Winner (3x), a Fast Company World Changing Idea, a LinkedIn Top Startup, a Forbes' Best Startup Employer, one of Fortune Magazine's 'Impact 20' list, a best place to work in Washington State, a BloombergNEF Pioneer winner, and more.

This is your opportunity to collaborate with an incredible group of people and help transform the freight industry. Join Convoy and help us transport the world with endless capacity and zero waste.

About Quality and Compliance:

Quality and Compliance is critical to Convoy's success and it plays a role in every Convoy operational team. The Q&C team’s role is to maintain and foster a high quality network of thousands of trucking companies, and to mitigate risk to Convoy and its customers. We provide analysis, research and guidance for Convoy as it expands into new geographies, services, and equipment types, and as trucking regulations change. The team is comprised of people from diverse backgrounds and ways of thinking, pulling from the transportation industry, software and retail. We hire people who fit the attributes and values that we hold in high regard such as creative problem solving, outcome orientation, customer service, humility, and great communication.

About You:

You thrive on solving problems and providing incredible service. Seeing tangible results from your hard work is important for you. You are a problem solver and a generalist who is equally as comfortable talking to a truck driver as you are analyzing trends in a spreadsheet. You are good at process improvement and cross team collaboration. You are a confident and skilled communicator. You understand why Convoy is the future of freight and are excited to take us to the next level!

You will:

• Administer the compliance and insurance programs, keystones of Convoy’s compliance programs 
• Support team experiments and initiatives on the trucking company and shipping customer side
• Provide support and guidance to internal operations and sales team members 
• Research to provide regulatory and process guidance on new geographic, program & freight expansion initiatives
• Communicate with carriers about compliance or safety concerns
• Respond to real-time load issues as they arise

We're looking for someone who has:

• Bachelor's degree (of 4+ years in the military)
• 1-3 years of operations, or client facing experience
• Logistics/Transportation experience a plus
• Excel or SQL experience a plus
• Startup or tech experience a plus
• Good written and cross-functional communication skills
• A positive, tenacious and proactive attitude

Benefits:

Employees' wellbeing is top of mind for the Convoy team. Outside of offering excellent medical, dental, and vision benefits, we also offer the following: 

* On demand mental and emotional health benefits through Lyra 

* On demand primary care through 98.6

* Generous paid time off

* Paid parental leave program 

* Fertility benefit solutions via Progyny

* Child-care and adult/elder-care options through Bright Horizons

* Opportunity to join and contribute to one of our Employee Resource Groups

* Ability to make a real world impact!

Convoy is an equal-opportunity employer and we welcome applicants from all backgrounds. If you’re a passionate team player who wants to have an outsized impact on a diverse and dynamic team, we’d love to hear from you!