About the role
Travel is in many ways the heart and soul of Uber. Trips to and from the airport account for around ~10% of Uber trips across the US and Canada and ~20% of gross bookings, and the overall percentage of ground transportation at airports fulfilled by Uber remains quite small. Airport trips are many riders' first use case, and these trips have higher average fares and a higher mix towards more profitable products. At Uber, we recognize an opportunity to help positively shape the travel experience for riders around the world. The Uber Airport Ops team is obsessed with driving excellent airport experiences for our customers and works to be true driver to airports.
Uber is seeking a Airport Partner Management Associate focusing on improving core experience for riders and drivers. In this role, you will assist in driving management, improvement and ongoing optimization of experiences at airports for drivers and riders. You will foster airport product configuration and management, and will manage the implementation of new products and features. You will work on our gnarliest airports marketplace challenges, digging deep into root causes and making recommendations to create a strong airports business. You'll also build quality processes, develop standard operating procedures, enhance current configuration, provide on-the-ground walkthroughs, traffic management suggestions, and experiment with current products and configurations to optimize airports in our portfolio.
What you'll do

• Cross-functional collaborator. You'll work with customers across business development, product, marketing, operations, legal, and finance teams to scope, test and implement new product ideas and tools for airports.
• Creative thinking and problem solving. Deep dive into our biggest marketplace and core experience challenges and navigate high touch, top tier airport issues through critical thinking and ideation.
• Be a guide on airports tech and partner with product teams to see opportunities to improve how we run our business through product features.
• Lead initiatives. You'll lead initiatives, strategies and processes and work with airport ops across the world to grow strategic and long term opportunities.
• Bring your analytical A-game. You'll build business models to better understand trends, provide useful insights, and track productivity of initiatives to ensure we're driving toward the best possible outcome at airports.
• Prioritization and Optimization. You're organized and always on top of your deadlines to ensure nothing gets missed. You'll pioneer new ways to add and improve to existing airport relationships.

Basic qualifications

• Bachelor's Degree
• 1-2 years of experience

Preferred qualifications

• 3-4 years of professional experience
• Experience in strategy, operations, and program management
• Experience taking initiative in a constantly changing work environment; resilience to overcome challenges and deliver during fluid conditions.
• Collaborator management. Experience with managing collaborators at all levels
• Penchant for problem solving. The right person is motivated by problems, loves to obsess about the details.
• Analytics. Proven analytical skills and data-driven decision making

For Chicago, IL-based roles: The base salary range for this role is $88,000 per year - $98,000 per year.For Seattle, WA-based roles: The base salary range for this role is $88,000 per year - $98,000 per year.For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.