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Partner Product Manager

| Seattle

As one of the fastest growing mobile startups in the world, Hiya is revolutionizing the way people make and receive phone calls.  The phone app has remained unchanged since the smartphone launched over a decade ago. Hiya is fixing this through innovations designed to finally make the phone experience a great one.  We make this happen by partnering globally with leading carriers and smartphone OEMs, including Samsung and AT&T. Despite being a startup, we are already making a big impact for our nearly 60 million monthly active users in 196 countries (that’s all of them!).  We have a solid business model, we are already generating significant revenues, and our backers include some of the world’s leading investors.

Hiya is a small, but mighty crew of 80 with offices in Seattle, London and Budapest.  We’re growing quickly and hiring across every area of the company. Come join us as we make today’s calling experience smarter and more relevant for all 5 billion mobile subscribers worldwide! We have strong company values and culture and would love to share why ours is an opportunity worth considering.  We appreciate and respect diversity, and are an equal opportunity employer.

We are looking for a rockstar Partner Product Manager who will join our Sponsored Caller Profile team in Seattle, WA.  The Partner product focus of this role combined with the fact that carriers and device manufacturers are the primary avenue of our growth means that you will oversee a key piece of Hiya’s future.  If you thrive on strategy, data-driven decisions and attention to detail, you will do awesome at Hiya. This role is extremely strategic, you will report to the Vice President of Sponsored Caller Profiles.  You will drive products that ship on 100s of millions of devices and build new experiences that engage millions of users multiple times a day. If this makes you uncomfortably excited, you are the right candidate for this job.

Job Responsibilities:

  • Roadmap & Features: You will own a very specific and strategic component of Hiya’s product line.  For Business development, UX design, Marketing and Legal - you will have fantastic partners but it is your responsibility to make the magic happen.
  • Strategy & Alignment: You will identify the key strategy questions and drive them to resolution and alignment with stakeholders.
  • Assessment & Metrics: For your product no-one else we be more informed on key metrics, achievements and issues than you are.

What we expect from you:

  • PM experience: 8+ years of experience owning product roadmap for a breakthrough product.
  • Mobile device experience: Experience with deep handset integrations either at a carrier or handset manufacturer or relevant service provider.
  • Mobile service experience: Familiarity with telephony or messaging services such as VoLTE, SIP, CNAM or RCS.
  • Customer orientation: Works backward from the customer and understand needs of mobile market participants.
  • Data manipulation: Experience defining metrics, tracking progress and monitoring products subject to lots of changes.  Ability to programmatically gather data from databases (like SQL) via scripting (like Python).

What you should expect from us:

  • Work at a supportive and fast-growing startup with a fantastic team.
  • Make an impact in the lives of tens of millions of consumers.
  • Many office perks and great company benefits.
  • Collaborate and learn from other great team members.
  • Support in developing your skills and accelerating your career

This position is in Seattle at our amazing downtown office. Hiya is an equal opportunity employer. We value and embrace diversity. We do not discriminate on the basis of race, color, national origin, religion, gender, gender identity or expression, sexual orientation, marital status, age or disability status.

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Technology we use

  • Engineering
    • JavaLanguages
    • KotlinLanguages
    • ScalaLanguages
    • PostgreSQLDatabases
    • RedisDatabases


We are located in the heart of downtown Seattle, walking distance to great restaurants, bars and public transportation within blocks.

An Insider's view of Hiya

What are some social events your company does?

we have a lot of social activities and events. Examples include annual team outings, summer party, holiday party, and various team lunches and happy hours. Sometimes teams have cross function team lunches or events too.



How do you collaborate with other teams in the company?

We include key members from each team(Client, QA, Gateway, Product) in the project kickoffs, sprint plannings, and retrospectives. We talk to each other constantly and have meetings when it's necessary to get things done. We also keep improving ourselves to make the next project better:)


Software Engineer

How has your career grown since starting at the company?

I love the people at Hiya. Everyone I work with is determined, focused and relentless in achieving not only their personal goals, but also company goals. This makes Hiya the perfect recipe for growth. Over the past two years, I’ve learned multiple technologies and languages in different tech stacks: iOS, Android, Kotlin, Scala, Kafka, etc.


Software Engineer

What is your vision for the company?

Hiya is reimagining the phone experience, more specifically how you call and receive calls from businesses and people. Our vision is to work with telecommunication operators, mobile device manufacturers, and businesses to create an integrated experience that removes all the inconveniences of making and receiving phone calls keeps all the great bene

Marcelo Calbbuci


What are some things you learned at the company?

Our mission is so firmly woven into our DNA, it makes it easy for me and my team to stay motivated. I’ve learned that having a clearly defined mission statement is vital in keeping my team aligned to our goals as a company and provides me clarity as to how my day-to-day contributions bring us closer to our vision.


Business Intelligence and Data Acquisition Lead

What are Hiya Perks + Benefits

Hiya Benefits Overview

Here at Hiya we provide consumers with the best phone experience by providing spam protection and enhanced caller ID services. As for team, we have a passionate crew of go-getters, and we celebrate our successes on a weekly basis! We have a fully-stocked kitchen, a team event every Friday, unlimited paid time off, budget for learning and development opportunities, health, dental and vision insurance, 401K and many other perks.
When we’re not eating, drinking or brainstorming great ideas, Hiyans can be found getting massages at the office, or bonding across teams during quarterly outings.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Professional Development Benefits
Job Training & Conferences
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