Swiftly is a customer digital platform that empowers retailers to grow sales and build loyalty, while enabling brands to reach more shoppers through retail media networks. Swiftly’s technology harnesses the power of AI to help retailers build strong digital relationships with customers and deliver amazing sales results. 

Swiftly-powered Retail Media Networks enable America's leading brands to influence consumers across their shopping journey and provide the closed loop reporting that drives high-performing advertising campaigns. 

Swiftly is a growing organization and is looking for a Principal Product Manager who will lead a core area of our customer facing experience by owning the product development lifecycle. In this specific role, you will work closely with our Engineering, Design, Research, Data, Operations, and other teams across the company to define and drive initiatives to build loyalty and increase retention. 

· Manage the product strategy and execution for loyalty product offering at Swiftly. 

· Create and own the roadmap of all your products. Set the vision for your product area, leading teams to execute through persuasion and analysis. Own the product development process from start to finish to bring new products to life, partnering directly with our engineering, design, and research teams to build consumer-facing features 

· Understand customer needs and pain points, analyzing quantitative and qualitative data to inform priorities and decision-making 

· Gather requirements for feature development, leading prioritization accordingly; assess tradeoffs and determine expected ROI 

· Lead execution of product development activities, ensuring successful implementation and launch of high quality features 

· Other related duties as assigned. 

· 7+ years minimum of direct experience as a Product Manager 

· Experience with subscription products, pricing, and/or demonstrated success in improving user retention 

· Demonstrated ability to understand your customer, their experiences, and have a process for doing so 

· Ability to gain insight from data understanding that customer experience is an essential data point and great insights come from them as a starting point and then honing in on their feedback using data. Ability to use data as a way of looking at a problem, and have confidence in your ability to pull your own data to analyze a problem 

· Experience managing a portfolio of products 

· Comfortable with ambiguity 

· Strong prioritization skills and the discipline to focus on high impact activities 

· Healthy balance of both analytical and creative thinking with a desire to discover and fulfill the needs of clients as well as end users 

· Track record of successful delivery of company-critical projects 

· An action-oriented, entrepreneurial mindset 

· Excellent communication and collaboration skills 

· Experience in a hyper-growth startup environment 

· Experience with SaaS products 

Working For Swiftly

We are working on a set of problems that require the best in the industry to get right. Our employees are the pillars of the future of the company and they are treated and compensated as such. We're a growing team of experienced industry professionals building an organization that can solve tough problems and values a collaborative environment. 

Every Swiftly employee: 

-Has demonstrated the ability to work collaboratively in an ambiguous, fast-paced environment 

-Takes ownership of their domain from the ground up, from inception through deployment to customers 

-Leaves their ego at the door and ensures the best idea leaves the room 

-Is always experimenting with new technologies and learning new skillsets 

If you've ever wanted to work on a project that blends a gorgeous consumer experience, sophisticated logistics, and scale that rivals the largest technology players, Swiftly is the place for you. 

Equal Opportunity Employer 

Swiftly is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

Swiftly will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990. Reasonable accommodations are available for qualified individuals with disabilities throughout the subsequent application process.