Senior Product Manager, HelloSign - Location Flexible
Role Description
This Senior API Product Manager will be on a tight-knit, highly collaborative, x-functional team of Product Managers, Engineers, Researchers, Designers, and Product Analysts intently focused on building features and capabilities that bring more of HelloSign to Dropbox’s massive users base. This is an ideal role for a seasoned PM with a background in developer experience, who is up for the challenge of driving a strategic company initiative, shaping its roadmap, leading x-functional teams, and delighting our customers along the way.
Responsibilities
- Be a key player in driving the HelloSign API forward: A unique platform that caters to developers and system integrators alike with an intuitive interface that still maintains powerful options and flexibility
- Help drive the roadmap for our internal platform tools related to Customer Service, Sales, and Marketing team enablement
- Help balance your product’s long-term roadmap with its backlog of issues and bugs. Be an expert at prioritization
- You will execute against plans with engineering, design, analytics, marketers, and feature product partners: making trade-offs, anticipating staffing needs, risks, and ensuring frequent and clear communication.
- Drive intuitive user interfaces which delight our customers and address the transition to more complex and sophisticated products that enterprise customers demand.
- Make data-informed product decisions with qualitative and quantitative research. Obsess over your OKRs. Know where best to invest the team’s valuable time.
- You will define, understand, and improve key funnels and metrics. You’ll own features and experiments end-to-end, including writing product specs, driving cross-functional execution, making thoughtful product decisions along the way, and sharing insights and results throughout the company.
Requirements
- 4+ years of experience as a Product Manager, ideally with a combination of commercial B2B SaaS and customer facing APIs.
- Impact driven and a consistent history of delivering measurable results for both users and the business.
- Strong skills around cross-functional collaboration, influence, and communication; an ability to achieve clarity and drive focus in a complex and dynamic environment
- Ability to define a long-term product or business strategy, while executing on short-term product development goals
- A deep understanding and empathy for end-users
- Build consensus and listen well, but can also drive hard decisions. You push the pace. You take blame and pass the praise. People love working with you.
- Excellent written and oral communication skills