Senior Product Manager, Supply Chain at Flexport

| Bellevue
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Senior Product Manager, Supply Chain

Build the platform that powers global trade

The opportunity:

As a Senior Product Manager on our New Product Development team, you’ll help us build and scale innovative new e-commerce related logistics and supply chain products that simplify logistics for our clients and unlock the true potential of global trade. As part of the Office of the CEO, the New Product Development organization looks across the company, the ecommerce supply chain industry, and customers to find ‘the next big thing’ in global trade - then build it, and if it works, scale it. 

You bring strong business judgement and curiosity to a complex domain and strive to make the most intelligent systems in the industry. You see ambiguity as an opportunity to think creatively and execute unconstrained with minimal direction or supervision. You are tenacious and unafraid to tackle big problems that haven’t been solved before. You are tech-aware and know how to build scrappy solutions to prove theories and learn, then scale them with tech. You love to engage and observe customers and use their feedback to inform your roadmap. You are incredibly well-versed at driving alignment across a complex landscape with data and facts, yet open to learn from and teach industry veterans. 

You will:

  • Work closely with our logistics partners and vendors to establish mutually beneficial business relationships and products that make 1+1=3 for our customers.
  • Work closely with our Business, Operations, and Technology teams to develop a customer first roadmap to address the needs of our users.
  • Become a domain expert, deeply understanding Flexport’s systems and the trade landscape to solve real problems with technology.
  • Get your hands dirty with data, developing meaningful business objectives and metrics to measure your team’s progress.
  • Write clear, detailed specs and aggressively unblock your team to enable them to execute.
  • Be a strong voice for your team, communicating feature releases and managing expectations with stakeholders across the company.

You should have:

  • 5+ years of product management experience.
  • Business acumen - you understand the levers of the business, know how to set KPIs, and can methodically ship products that move the needle.
  • Technical competence – you understand what it takes to build software systems and can make tradeoff decisions with engineers (you don’t need to be able to code).
  • A strong sense of ownership - You drive the success of the business, collaborating effectively across the entire company to resolve dependencies and lift roadblocks. Passion, curiosity, and willingness to face challenges and solve problems.
  • Great with data: you can run your own SQL queries and go deep in trying to understand the meaning behind the numbers.
  • Embody the startup mindset: driven, bias towards action, move fast, make things happen.
  • Great communication - You are able to communicate effectively, write clear product requirements, and drive consensus across functions and teams.
  • Empathy for end users - partner with our Design team to craft intuitive workflows that enable our customers to do more  and improve their satisfaction.
  • Experience scaling in hyper growth mode.
  • Bonus: You have worked on a logistics or a SaaS Mid-Market / Enterprise ecommerce or marketplace product

About Flexport:

We believe trade can move the human race forward. That’s why it’s our mission to make global trade easy for everyone. Flexport is building the platform for global logistics, empowering buyers, sellers and their logistics partners with the technology and services to grow and innovate. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $10B of merchandise across 112 countries every year. 

Worried about not having any logistics experience?

Don’t be! Our mission is to make global trade easy for everyone. That’s why it’s important to bring people from diverse backgrounds and experiences together with our industry veterans to help move the global logistics industry forward.

We know this industry is complex. That’s why we invest in education starting day one with Flexport Academy, a one week intensive onboarding program designed specifically to set every new Flexport employee up for success. 

 

At Flexport, our ability to fulfill our mission of making global trade easy for everyone relies on having a diverse, dedicated and engaged workforce. That is why Flexport is committed to creating and nurturing an environment where anyone can be their authentic self. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

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Location

Our office is right in the heart of historic Seattle, steps from Pike Place Market and surrounded by food, music, art, and ocean and mountain views.

An Insider's view of Flexport

What’s the vibe like in the office?

The Seattle office is incredibly collaborative, fun, and full of energy. Whether it’s spinning a prize wheel for birthday gifts or having offsite events on a boat, our office always finds ways to come together and appreciate one another for the work that we do.

Dylan

Data Operations Associate

What projects are you most excited about?

I’m excited to be working on improving the performance of our teams using data-driven analysis. Combining what I already know about data with everything I still have to learn about operations will be a great challenge that I'm ready to take on!

Seema

Data Operations Associate

What makes someone successful on your team?

Knowing how to be a team player. At Flexport, you can't grow the business alone. That means dropping what you’re doing to help the person next to you, dive head first into a problem, and take initiative when you see a gap. The people on our teams come from a diverse pool of work experience, so there's always someone who can offer their expertise.

Cayla

Global Operations Manager

How do your team's ideas influence the company's direction?

Flexport is customer-obsessed, and thus our direction must be influenced by the ever-changing needs of our clients. Our teams collaborate closely with our clients to learn what truly impacts their supply chains, and it's our responsibility to unlock and create value by funneling those insights into our own work and throughout the rest of Flexport.

Pete

Senior Global Operations Manager

How does the company support your career growth?

The opportunities to grow your career at Flexport are vast. Expansions globally and domestically provide you the ability to master your work, but also expand your day to day and round out your experience. In addition, weekly meetings with your manager provide you the opportunity to state your career goals and discuss ways to achieve them.

Aaron

Global Operations Associate

What are Flexport Perks + Benefits

Flexport Benefits Overview

Flexport is an employee forward company. We know that life comes first and want you to take the time you need with our flexible paid time off program. We offer 100% covered health, vision, and dental insurance, 401K, performance bonuses, stock with a 10-year tax option, commuter benefits, a generous maternity (18 weeks with a phase back program that offers reduced hours and flexible schedule during their first month back) and paternity leave (8 weeks), free lunch and snacks, dog-friendly offices, pay equity, career advancement, and more.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program

Additional Perks + Benefits

We're proud that we collectively speak over 40 languages and live on 3 continents. We strive to create a workplace where candidates, employees, and all community members within Flexport’s ecosystem of connected organizations are encouraged to share their stories, celebrate their cultures, and learn from one another. Joining Flexport means joining a truly global community.

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