Warner Bros. Discovery
Hybrid

Sr. Product Manager

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Location:  

Bellevue, WA, US, 98004

Date:  Mar 10, 2021

Req ID:  2165

Description: 

Discovery hires the very best and brightest talent who are enthusiastic and passionate to fulfill the company’s mission of empowering people to explore their world and satisfy their curiosity.

In exchange for their talent and drive, employees are provided with an engaging, diverse workplace and the resources they need to learn, thrive and grow in their careers.

Job Summary

About Discovery
Discovery, Inc. is the global leader in real life entertainment. We serve passionate fans with content that inspires, informs, and entertains, providing leadership across deeply loved and trusted brands, such as Discovery Channel, TLC, Animal Planet, HGTV, Food Network, and Travel Channel. Available in 220 countries and territories and 50 languages, Discovery reaches viewers on all screens and services, from free-to-air and pay-TV channels, to digital streaming services, to social and mobile-first content. Discovery delivers over 8,000 hours of original programming each year.

About Us
Discovery's Digital group is a well-funded start-up within Discovery Inc. We are fast, nimble, and have fun developing innovative and immersive digital products and content for iconic brands. We are working at the crossroads of technology, entertainment, and everyday utility. As content creators across the digital ecosystem, we leverage our technology to create immersive viewing and interactive experiences. We tell engaging stories to millions of viewers across the Internet every day and bring new interactive experiences to life to entertain and improve the lives of our customers.

Position Summary
Discovery is looking for a customer obsessed Senior Product Manager for the Direct-to-Consumer (DTC) business for Magnolia, a joint venture partnership between Discovery, Inc. and Chip and Jo Gaines. In this role you’ll help shape the strategy and drive the execution and successful delivery of the customer support experience across platforms, including websites and applications on popular platforms, such as Amazon, Android, Apple, Roku, and others.

As the Senior Product Manager, you will combine the inspiration of the Magnolia brand with a data-driven approach to develop features, processes, and customer interactions that delight customers and provide an unparalleled experience. You will help create products that solve practical problems for customers, while inspiring them and improving their everyday lives. You’ll lead and motivate a dedicated, cross-functional Agile team by communicating vision, authoring user stories, prioritizing the backlog, and coordinating regularly and clearly with partners and stakeholders.

Responsibilities

1. Exhibit deep understanding of the customer and demonstrate customer empathy
2. Develop product and business strategy based on customer needs and translate into prioritized feature roadmaps
3. Set product priorities, manage tradeoffs and build shared understanding
4. Conduct analysis to ensure the right features are built to achieve product and business goals
5. Own feature development from start to finish, including shipping features and driving alignment around a vision and priorities
6. Drive ship cadence and ensure high quality, defect-free features are launched
7. Use process and mechanisms to ensure product meets customer needs
8. Create and use data to validate the impact of your features and demonstrate that you can achieve high-impact product and business goals
9. Act with autonomy to represent the product and navigate problems
10. Excellent written and verbal communication skills. Your business documents, use cases, user stories and project reports are clear and concise and used as examples of good work for your peers to aspire to
11. Effective partner for engineering, design and other relevant teams. They trust your work and view you as an ally and advocate on their behalf
12. Share learnings across teams and ensure quality cross-platform experience

Requirements

• Bachelor’s degree in business, engineering or relevant field
• 5+ years’ work experience in product management job function in technology, ecommerce, media, or relevant industries
• Experience working with a cross-functional team across engineering, design, business, marketing, and customer support
• Experience developing experiences that leverage multiple support channels such as self-service, phone, chat, text, email, and social
• Experience leading feature development from start to finish, including shipping customer-facing features and driving alignment around a vision and priorities
• Excellent verbal and written communications skills
• Deep empathy for customers and other humans

• Must have the legal right to work in the United States

DESIRED CHARACTERISTICS
• Excellent track record of product management and shaping business strategy for customer facing features and products
• Experience navigating through ambiguous problems, especially where the product strategy, roadmap and technology approach may not be defined
• Experience removing roadblocks, making tradeoffs, managing risk and shipping high quality features on time
• Experience utilizing the competencies of engineering, design, and business teams
• Strong analytical skills and good at using data and metrics to inform priorities, solve problems and develop business cases
• High attention to detail and demonstrated ability to manage multiple priorities and projects simultaneously
• Comfortable working in a fast-changing environment where continuous innovation is desired
• Proven track record of taking ownership, doing what’s necessary and driving results
• Master’s degree in business, technical or related field

Discovery Communications, Inc. is an equal opportunity employer. Discovery is committed to being an employer of choice, not just a good place to work, but a great and inclusive place to work. To that end, we strive to recruit and maintain a workforce that meaningfully represents the diverse and culturally rich communities that we serve. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disabled status or, genetic information.

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including but not limited to all local Fair Chance Ordinances.

EEO is the Law
Pay Transparency Policy Statement
California Job Applicant Privacy Policy

If you are an individual with a disability and need an accommodation during the application process, please send an email request to [email protected].

 

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What are Warner Bros. Discovery Perks + Benefits

Warner Bros. Discovery Benefits Overview

Warner Bros Discovery offers a comprehensive set of benefits and perks to support employees in their personal and professional lives. Some program highlights include:

• Local medical, dental, and vision programs in many countries around the world.
• On-site wellness and fitness centers across several of our office locations.
• Family support programs. In the U.S., additional services include on-site childcare in certain offices, backup childcare services, family caregiver leave, adoption, surrogacy, and cryopreservation assistance, and more.
• Tools and resources to support the mental wellbeing of our employees and their dependents, including mental health counselors and 24/7 access to free, confidential support through our Employee Assistance Program administrators.
• Products and services to support financial wellbeing including financial planning tools, and a 401(k) savings plan in the U.S.
• Flexible work arrangements around the globe, allowing employees to better balance work and personal commitments.
• Global learning, leadership & organization programs to inspire, equip, and empower our people to thrive. These programs and resources are accessible to everyone at whatever stage they are in their career.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Hybrid work model
In-person all-hands meetings
Summer hours
Employee awards
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Diversity recruitment program
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Transgender health care benefits
Wellness days
Abortion travel benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Pay transparency
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Company sponsored family events
Fertility benefits
Vacation & Time Off Benefits
Unlimited vacation policy
Paid volunteer time
Sabbatical
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Company-wide vacation
Office Perks
Commuter benefits
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Relocation assistance
Home-office stipend for remote employees
Meditation space
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Online course subscriptions available
Customized development tracks
Paid industry certifications
Personal development training
Virtual coaching services

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