Campaign Operations Manager
Role Description
As the Campaign Manager for global growth team you’ll work with a large team focused on growing Dropbox’s user base and will play an integral role in building the foundational core for the growth platform team. You thrive in a dynamic environment, feel invigorated by multi-tasking, strive to meet high standards, raise the bar on teams and on projects to make a huge impact across the organization. You are also at the core data driven and use data to make decisions.
Your main responsibilities will be to help create/manage/approve growth campaigns, evaluate campaign success, serve as a platform expert, establish best practices and monitor changes.
Responsibilities
- Support campaign owners in creating and execution of campaigns. This responsibility includes approving campaigns, quality checking and monitor campaigns
- Provide specialized technical support to internal ad campaigns via multiple channels like email, messaging, etc
- Working cross functionally with engineering, product managers and growth marketers to successfully execute campaigns driving outcomes.
- Inform, test and implement product and operational improvements.
- Approve, test and troubleshoot campaigns setup by growth marketers.
- Train new users to use the platform and establish best practices
- Document internal procedures, policies and tutorials
Required Qualifications:
- BA/BS degree, excellent written and verbal communication skills.
- Highly organized and extremely detail oriented. Proven track record in successfully managing multiple projects at a given time.
- Experience in troubleshooting technical software issues (preferred)
- Proficiency with Microsoft Excel.
- Working knowledge of HTML and SQL (preferred)
- Ability to work in a team environment as well as independently
Benefits and Perks
- 100% company paid individual medical, dental, & vision insurance coverage
- 401k + company match
- Market competitive total compensation package
- Free Dropbox space for your friends and family
- Wellness Reimbursement
- Generous vacation policy
- 10 company paid holidays
- Volunteer time off
- Company sponsored tech talks (technology and other relevant professional topics)