Revenue Enablement Program Manager, Sales Onboarding

| Seattle
The Role 

The Revenue Enablement Program Manager, Sales Onboarding is responsible for designing, implementing and evaluating a world-class role-specific onboarding program to attract top talent and decrease ramp time. The Program Manager should have a passion for Sales as a discipline and for enabling internal teams. The Program Manager will partner with our Revenue Onboarding Manager and Segment Enablement Managers to align programs to our strategic maturity model. They will be responsible for needs analysis, content development, knowledge sharing and training delivery, communication, optimization and assessing the outcomes.

Your Daily Adventures Will Include

  • Partner with Sales Enablement Managers to design and develop innovative onboarding training programs for our Account Executive team
  • Establish Onboarding program objectives, success metrics and milestones 
  • Ensure programs are scalable and accessible for all AEs, in alignment with the broader enablement program for customer facing teams at Outreach
  • Work closely with Sales Enablement Managers and cross-functional partners, as applicable, to understand the programs being developed and how to best translate those programs to onboarding content to get new hires caught up to speed with existing reps
  • Partner with Revenue Onboarding Manager and Sales Enablement Managers to build a scalable mentorship program to meet the needs of the business and own its evolution over time
  • Clearly define roles and responsibilities between enablement, management and mentors; outlining accountability Leverage LMS (WorkRamp) to build distributed cross-segment onboarding training
  • Facilitate live, cross-segment Onboarding training for Account Executives
  • Capture feedback on Onboarding programs to identify and address process improvement opportunities over time
  • Partner with Revenue Operations and Business Intelligence to set up repeatable dashboards for constant visibility into leading and lagging indicators to inform iterations
  • Prepare Sales Enablement Managers for their Quarterly Business Reviews with data on ramp by role, segment, and cohort start date; identifying program strengths and opportunities
  • Partner with Recruiting team and Revenue Onboarding manager to streamline and standardize new hire start process
  • Build and support pre-boarding and onboarding comms to provide a clear overview and expectations of Onboarding program to drive new hire engagement

Basic Qualifications

  • 3+ years of Sales Enablement, Learning & Development or other directly relevant experience
  • Passion for sales, empowering others, and demonstrating impact to the organization 
  • Metrics focused, with advanced strategy for measuring impact of onboarding programs
  • Exceptional communication skills and ability to work across all internal teams
  • Ability to design, develop and deliver fully executed programs and resources
  • Results-oriented; able to accomplish both project and team goals
  • A team player capable of high performance and flexibility in a fast paced environment
  • Ability to balance sharp focus on measurable outcomes with deep and genuine empathy for people, customers and the business

Why You’ll Love It Here

• Generous medical, dental, and vision coverage for full-time employees and their dependents
• Flexible time off
• 401k to help you save for the future
• Company-organized and personal paid volunteer days to support the community that supports us
• Fun company and team outings (or virtual events these days!) because we play just as hard as we work
• Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network), AAPI, Rainbow (LGBTQIA+), Gender+, LatinX, Black Excellence, Disability Community, and Veterans
• A parental leave program that includes not just extended time off but options for a paid night nurse, food delivery, gradual return to work, and the Gottman Institute's Bringing Home Baby course for new parents
• Employee referral bonuses to encourage the addition of great new people to the team
• Plus, unlimited snacks and beverages in our kitchen (once we're back in the office, that is!)
• We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

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Technology we use

  • Engineering
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • Elixir Languages
    • ReactLibraries
    • ReduxLibraries
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • MySQLDatabases
    • RedisDatabases

Location

Our Lower Queen Anne office is located along the beautiful Elliott Bay waterfront north of Belltown, near Myrtle Edwards Park.

What are Outreach Perks + Benefits

Outreach Benefits Overview

At Outreach, we believe in taking care of our employees as whole people, and our benefits and perks reflect that value. We offer benefits and perks such as flexible time off, a 401k to help save for the future, employee resource groups, and Diversity, Equity, and Inclusion trainings. Our wellness benefits include a generous medical, dental, and vision package for full-time employees and their dependents, access to our EAP (Employee Assistance Program), mental health supports, and FSA and DCFSA options. For new parents, we offer a parental leave program that includes not just extended time off but options for a paid night nurse, food delivery, gradual return to work, and the Gottman Institute's Bringing Home Baby course.

Culture
Volunteer in local community
Outreach organizes quarterly events for employees to volunteer together in the community. We also offer paid time off for volunteer days.
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Highly diverse management team
Outreach's leadership team is highly diverse, reflects our commitment to diversity and inclusion, and is focused on continuous improvement of our DEI initiatives.
Unconscious bias training
We offer DEI trainings to help facilitate understanding of issues surrounding equity and inclusion, including unconscious bias.
Diversity manifesto
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Employee Resource Groups such as Outreach Womxn's Network (OWN) and others that exist to support employees from underrepresented populations are supported from the top down at Outreach.
Hiring Practices that Promote Diversity
Outreach provides training to encourage diverse hiring and the Recruiting Team is constantly searching for innovative ways to reach a diverse population of candidates.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
All employees receive a basic life insurance plan at the $100,000 level. Employees can elect voluntary life insurance if they would like additional coverage beyond the $100,000 level.
Wellness Programs
Outreach's EAP (Employee Assistance Program) offers free, confidential counseling, 24-hour crisis telephone counseling, addiction support, etc.
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Outreach provides flexible start and end times, as well as flexible Friday schedules.
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Outreach offers unlimited PTO.
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Outreach offers unlimited PTO.
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Pet Friendly
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
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