Location: Seattle, Denver or San Francisco

Pivotal’s Story VIDEO  

As a recognized leader in disciplined agile and lean software development practices, Pivotal combines the Silicon Valley state of mind, modern approach, and infrastructure with organizations’ core expertise and values. Our cloud-native platform and suite of data tools drive software innovation for many of the world’s most admired brands, helping enterprises move at start-up speeds and with greater business agility. We optimize for change and teach next-generation developers to create and build new solutions, and are committed to open source and open standards.

Our methodology is about evolving, in both development and innovation, and our culture is empowering. Our 2,000+ employees across offices worldwide subscribe to an ethos of kindness. We make a point to bring empathy to each and every project, and are guided by a purposeful mission—to transform how the world builds software.

You

You have a passion for learning and for delivering high-quality results. You’re comfortable working side by side with various teams and have a “roll up your sleeves” mentality. You’re agile and retrospective, and not afraid to identify what we’re doing wrong so we can fix it, and what we're doing right so we can improve on it. Above all, you judge your success by the success of your team and the happiness of our customers.

Us

Pivotal’s Operations teams create the commercial frameworks that help us grow and scale. We collaborate to keep our business running smoothly and ensure we stay on track to meet (and exceed) our goals. We also design and support work environments that reflect our culture and help you reach your highest potential.

Your Day

As a Sales Operations Senior Program Manager you will work closely with our finance, operations and sales teams. The overarching goal is to enhance our ability to understand who our customers are, ensure complicated enterprise deals are processed quickly, and to establish a single source of truth that reflects what our customers have purchased. You will be establishing a vision and driving its execution for the future of tools that are critical to the success of a $5.8B business. In a given day you might:

• Defines and drives Sales and Operations technology strategy and vision in partnership with IT program manager, including co-ownership of the Opportunity to Cash roadmap
• Work collaboratively with the team to drive product requirements, design and prototyping process to discover internal customer problems and create valuable, desirable and feasible solutions
• Collaboratively define and prioritize a backlog for your products that continuously delivers measurable value towards the vision
• Manages competing business and IT stakeholder expectations and priorities; articulates decisions on priorities and value to internal Pivotal colleagues
• Responsible for all communication and training to Field Sales and Sales Operations business groups on technology changes, prioritization, and progress
• Help innovate and iterate on agile PM processes and share your insights

Required Skills / Experiences

• Analytical ability, creativity, attention to detail, problem solving, organization & prioritization skills
• Product management or similar experience, especially with large scale, enterprise tools
• Ability to liaise with multiple internal divisions and departments and foster alignment
• Desire and curiosity to understand company strategy and help move the needle
• Experience with agile development methodology
• Experience managing a hybrid engineering team tasked with both maintenance/kanban work and new feature development

Desired Skills / Experiences

• Experience using/managing enterprise tools such as Salesforce, Zuora, or other quote-to-cash tools
• Strong leadership and communication skills and the ability to teach others
• Ability to work collaboratively with others and navigate complex decision making hierarchies
• Focused on data-driven approaches to solving problems, and accelerating the learning process to validate solutions
• Ability to collaborate well with engineers, designers, and other partners
• Experience with Lean and User-Centered Design methodologies

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

For San Francisco-based employment, pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.