Senior Technical Program Manager, Information Security

| Seattle
Outreach is seeking an experienced TPM to help guide the technical direction and manage the projects for the emerging security features in Outreach.io. This individual will oversee projects centered on application security, detection and response, production network security, and domestic/international compliance frameworks.

The ideal candidate has prior experience as a technical contributor in the security space, managing complex projects across organizational groups. You will work directly with leadership to develop a vision for Outreach's long-term information security architecture and coordinate evolving the program in that direction. This position will require knowledge of security controls and detection techniques employed in corporate networks, AWS infrastructure, and complex applications. Given the wide reach of information security in a technology company this role will involve investigating needs, developing requirements, advocating for and driving projects across groups of all levels of technical experience and specialities.

This is a new team working in a new space so the ideal candidate will be comfortable with complex work, ambiguity, switching between the big picture and detailed tasks, is willing to adapt to a changing landscape, and most of all is someone who enjoys a challenge!

Responsibilities

  • Develop the long-term vision for Outreach's product and platform security program, detection and response capabilities, cloud security controls, and production network security capabilities in collaboration with technical leadership
  • Engage with internal stakeholders to form relationships, understand their needs and gather requirements that balance information security initiatives with business needs
  • Lead execution of a wide range of projects touching every aspect of the company, driving projects to completion.
  • Conduct data analysis for investigation and quantification of security posture and impact, developing metrics to evaluate progress, capabilities, and goals
  • Understand needs from compliance obligations and translate those into actionable security tasks
  • Work with engineering teams to threat model services and infrastructure, helping to identify security needs and gaps.

Requirements

  • 3+ years of project or program management experience
  • 3+ years working in an engineering/software development capacity
  • 2+ years in the security industry or working on security related projects
  • Strong business acumen including excellent written and verbal communication skills
  • Strong ability to comprehend Outreach's business needs and information security goals
  • Experience determining effective KPIs and measuring program success

The Ideal Candidate Would Also Have

  • 4+ years in the security industry or working on security-related projects
  • A strong understanding of application security, particularly with regard to web security and modern authentication and authorization such as SAML and OAuth.
  • Experience with large scale cloud-based application deployments including data obfuscation and encryption at scale
  • Experience with AWS, MySQL, and Go, and data and security analytics tools like Snowflake, Tableau, and SumoLogic.

Why You’ll Love It Here

• Generous medical, dental, and vision coverage for full-time employees and their dependents
• Flexible time off
• 401k to help you save for the future
• Company-organized and personal paid volunteer days to support the community that supports us
• Fun company and team outings (or virtual events these days!) because we play just as hard as we work
• Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network), AAPI, Rainbow (LGBTQIA+), Gender+, LatinX, Black Excellence, Disability Community, and Veterans
• A parental leave program that includes not just extended time off but options for a paid night nurse, food delivery, gradual return to work, and the Gottman Institute's Bringing Home Baby course for new parents
• Employee referral bonuses to encourage the addition of great new people to the team
• Plus, unlimited snacks and beverages in our kitchen (once we're back in the office, that is!)
• We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • Elixir Languages
    • ReactLibraries
    • ReduxLibraries
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • MySQLDatabases
    • RedisDatabases

Location

Our Lower Queen Anne office is located along the beautiful Elliott Bay waterfront north of Belltown, near Myrtle Edwards Park.

What are Outreach Perks + Benefits

Outreach Benefits Overview

At Outreach, we believe in taking care of our employees as whole people, and our benefits and perks reflect that value. We offer benefits and perks such as flexible time off, a 401k to help save for the future, employee resource groups, and Diversity, Equity, and Inclusion trainings. Our wellness benefits include a generous medical, dental, and vision package for full-time employees and their dependents, access to our EAP (Employee Assistance Program), mental health supports, and FSA and DCFSA options. For new parents, we offer a parental leave program that includes not just extended time off but options for a paid night nurse, food delivery, gradual return to work, and the Gottman Institute's Bringing Home Baby course.

Culture
Volunteer in local community
Outreach organizes quarterly events for employees to volunteer together in the community. We also offer paid time off for volunteer days.
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Highly diverse management team
Outreach's leadership team is highly diverse, reflects our commitment to diversity and inclusion, and is focused on continuous improvement of our DEI initiatives.
Unconscious bias training
We offer DEI trainings to help facilitate understanding of issues surrounding equity and inclusion, including unconscious bias.
Diversity manifesto
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Employee Resource Groups such as Outreach Womxn's Network (OWN) and others that exist to support employees from underrepresented populations are supported from the top down at Outreach.
Hiring Practices that Promote Diversity
Outreach provides training to encourage diverse hiring and the Recruiting Team is constantly searching for innovative ways to reach a diverse population of candidates.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
All employees receive a basic life insurance plan at the $100,000 level. Employees can elect voluntary life insurance if they would like additional coverage beyond the $100,000 level.
Wellness Programs
Outreach's EAP (Employee Assistance Program) offers free, confidential counseling, 24-hour crisis telephone counseling, addiction support, etc.
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Outreach provides flexible start and end times, as well as flexible Friday schedules.
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Outreach offers unlimited PTO.
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Outreach offers unlimited PTO.
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Pet Friendly
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
More Jobs at Outreach94 open jobs
All Jobs
Finance
Data + Analytics
Design + UX
Dev + Engineer
Legal
Marketing
Operations
Product
Project Mgmt
Sales
Content
Data + Analytics
new
Seattle
Operations
new
Seattle
Operations
new
Seattle
Developer
new
Seattle
Operations
new
Seattle
Finance
new
Seattle
Sales
new
Seattle
Operations
new
Seattle
Sales
new
Seattle
Data + Analytics
new
Seattle
Operations
new
Seattle
Marketing
new
Seattle
Project Mgmt
new
Seattle
Sales
new
Seattle
Operations
new
Seattle
Content
new
Seattle
Operations
new
Seattle
Operations
new
Seattle
Operations
new
Seattle
Data + Analytics
new
Seattle
Sales
new
Seattle
Developer
new
Seattle
Sales
new
Seattle
Marketing
new
Seattle
Developer
new
Seattle
Operations
new
Seattle
Marketing
new
Seattle
Design + UX
new
Seattle
Data + Analytics
new
Seattle
Data + Analytics
new
Seattle
Data + Analytics
new
Seattle
Finance
new
Seattle