At PitchBook we work to provide global professionals with comprehensive data on the entire venture capital, private equity and M&A landscape so they can discover and execute opportunities with confidence. We credit our success and rapid growth to our cutting-edge products, customer centered attitude and ability to embrace and drive change.
In just over a decade, PitchBook has reached over 1,300 global employees with offices worldwide, and we’re not slowing down! Consistently recognized as a Best Place to Work, our culture is at the heart of our success and is driven by excellence, inclusion and fun. At PitchBook we’re committed to fostering an open and collaborative work environment.
About the Role:
Customers are King! Each and every day the PitchBook Learning Team works to ensure that our employees have the knowledge and capabilities needed to ensure our customers are successful in using PitchBook. Onboarding, professional and career development are handled by the PitchBook Learning team.PitchBook Learning does whatever it takes to ensure our employees achieve their goals and continue to grow in their skills and their careers.
PitchBook’s Senior Program Manager of Industry Training demonstrates a passion for training and industry certification, as well as, enthusiasm for bringing meaningful solutions to our employees’ training needs. This role is responsible for leading the development of PitchBook’s finance industry training curriculum. The Senior Program Manager of Industry Training partners with other PitchBook Learning and content development team members to ensure efficient development, implementation, and adoption of top quality training content focused on the finance industry concepts our employees need to help our customers win. They achieve this by developing a curriculum framework, creating content, defining key success metrics, measuring training impact, and tracking business results.
Primary Job Responsibilities:

• Partner with stakeholders to define, develop and drive a unified industry training and certification strategy to ensure PitchBook meets our business goals
• Define, build, and grow a tiered certification program allowing employees to prove expertise with finance industry concepts appropriate for success in their roles
• Work with content developers to design programs and assessment solutions to create an industry-focused training curriculum
• Deliver group training to enhance employee industry capabilities
• Establish and evolve a streamlined process for ongoing curriculum maintenance, certification development, and release coordination with the PitchBook Learning team, Customer Success, Marketing, Product, Research, Sales teams
• Continually evaluate assessment results not only for quality and business impact, but scalability. Conduct evaluations to understand successes and improvement opportunities for the designed solution while establishing methods for ensuring both compliance and quality
• Leverage direct and extended PitchBook Learning team’s capabilities to administer programs - this includes organizing, managing details, keeping multiple tasks/projects on track, using time well, and doing whatever it takes to deliver reliable results
• Advocate for the training and certification program across PitchBook ensuring the learning and certification “story” is clear and understood
• Support the vision and values of the company through role modeling and encouraging desired behaviors
• Participate in various company initiatives and projects as requested

Skills and Qualifications:

• Bachelor’s degree in curriculum development, business, psychology, communications or related field. Equivalent work experience will be considered
• 5-7 years experience in training program management
• Previous experience working in the financial industry highly preferred
• Experience building successful organization-wide certification programs and processes
• Ability to drive cross-group collaborative efforts on multiple projects simultaneously with minimal coaching
• Strong collaborator with a demonstrated track record of building alignment between product and subject matter experts across a company
• Excellent communication skills and ability to present to senior management and other stakeholders
• Proven experience at innovating and program execution to drive programs to the next level

If you are ready to start the conversation about how you might contribute to all the happenings at PitchBook, submit your resume today! PitchBook appreciates and respects diversity, and as such, we are an equal opportunity employer.
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