The Role

As the Solutions Consulting (Pre-Sales) team evolves at Outreach, it requires processes, tools, and strategies to scale the business. The Solutions Consulting Program Manager will own and execute programs that help us positively impact our customers at scale. The SC Program Manager will be responsible for planning and executing projects that support core programs, and will provide day-to-day operational support needed to keep programs running.

Your Daily Adventures Will Include

• Own and execute core programs, tactical projects and work streams
• Contribute to defining and refining the initiatives, methodologies, assets, and programs within the Solutions Consulting team
• Take on cumulative responsibilities as programs evolve and mature
• Proactively communicate status, risks and upcoming milestones with cross-functional leadership and other stakeholders (Sales, Revenue Ops, Success, Professional Services, and Product)Work with cross-functional stakeholders at all levels to build consensus on project strategy and deliverables
• Provide ongoing operational support needed to keep active programs healthy and impactful
• Manage communications and organize meetings necessary to successfully drive project milestones
• Contribute to ongoing development of Solutions Consulting team operations and methodologies (ex: status tracking, quarterly planning, project prioritization)

Basic Qualifications

• 3-5 years Project Management experience, preferably with a B2B SaaS company
• Experience working with or supporting Sales and/or Pre-Sales functions
• Strong project management expertise and attention to detail
• Demonstrated excellent written/verbal communication skills
• Strong relationship-building skills and ability to communicate effectively with employees and leaders at all levels
• Aptitude for facilitating conversations with team members and stakeholders to create consensus around project strategy and deliverables
• Passionate about prioritization, organization, planning, and follow-through
• Proactively considers risk and always has a mitigation plan
• Ability to navigate ambiguity and roll with shifting priorities as our high-growth team evolves
• Proven self-starter and able to come up to speed on complex, difficult concepts with minimal assistance
• Proficiency with tools: Asana (or other project management tools), Salesforce, Tableau, Outreach

Why You’ll Love It Here

• 100% medical, dental, and vision coverage for full-time employees

• Flexible time off

• 401k to help you save for the future

• Company-organized and personal paid volunteer days to support the community that supports us

• Fun company and team outings because we play just as hard as we work

• Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network)

• A parental leave program that includes not just extended time off but options for a paid night nurse, food delivery, gradual return to work, and the Gottman Institute's Bringing Home Baby course for new parents

• Employee referral bonuses to encourage the addition of great new people to the team

• Plus, unlimited snacks and beverages in our kitchen