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Sr. Technical Program Manager - Bits

| Seattle
Twitch is building the future of interactive entertainment and our Commerce engineering team builds key product and services which allow thousands of creative broadcasters to monetize among the millions of Twitch viewers. Our work is at the center of the rapidly growing “gig economy” which allows these creators to earn part or all of their income by producing high quality content on Twitch.
The Bits creator support team is chartered with building products and tools that enable viewers to engage within our creators communities to build and support these communities with financial support. This role is perfect for a Technical Program Manager with a founders spirit. You will own and lead large (rather than just “manage”), complex products and features from idea through launch. You enjoy a challenge, and love to utilize the latest technology to overcome it. You are comfortable interacting with all dimensions of the company, ranging from senior executives, jr. engineers and everything in the middle. You own everything without doing all the work and know the danger in making assumptions. Finally, your communication is efficient and concise. You understand and appreciate the mountain you need to climb in order to launch products, and you celebrate and have fun when you reach the top!


  • Own successful delivery of large, high impact and highly cross-functional product initiatives while simultaneously and accurately tracking a set of smaller projects.
  • Drive strategic cross-functional planning, leading discovery and prioritization by closely partnering with product managers and engineering leads to develop program plans, including roadmap, dependency identifications and resourcing plan.
  • Continuously improve product delivery and organization. Establish and drive adoption of program frameworks, tools and best practices. Share your program management knowledge with engineering leadership teams. Lead post program analysis to guide future programs.
  • Communicate clearly and effectively to executive management on the plans, status and critical issues. Escalate urgent issues appropriately and driving them to closure in a timely manner.


  • Minimum of 5 years of experience as a technical program manager in software/web development organizations.
  • Strong technical acumen. Actively participate and contribute to technical designs discussions, proactively identify challenges and risks, working closely with engineers and product manager on addressing challenges and form mitigation plans
  • Demonstrated ability to succeed and thrive in an entrepreneurial environment and not be hindered by ambiguity or competing priorities.
  • Demonstrated ability and experience to influence, develop productive working relationships and lead to successful product delivery with product managers, engineering teams and key stakeholders from different business functions
  • Strong analytical and communication skills, a risk mitigation mindset and exhibit appropriate levels of urgency.
  • Strong sense of ownership. proactively remove program obstacles, and willingness to go above and beyond to chase down loose ends that lead to successful product delivery.
  • Solid understanding of product development methodologies (waterfall and agile), and apply them appropriately to manage programs effectively
  • Focus on results and outcome, not just process. You have experience establishing processes that are or appropriate. Zealots for specific processes and tools need not apply.
  • Creative problem solver. Proactively, take initiative without asking. Detail and Results oriented

Bonus Points

  • BS or MS degree in computer science
  • Solid understanding of cloud based applications
  • Avid user of Twitch and a passion for the Twitch community


  • Full benefits, including Medical, Dental, Vision & Disability Insurance
  • 401(k)
  • Maternity & Parental Leave
  • Flexible PTO
  • Commuter Benefits
  • Amazon Employee Discount
  • Monthly Contribution & Discounts for Wellness Related Activities & Programs (e.g., gym memberships, off-site massages, etc.)
  • Lunch Served Daily
  • Free Snacks & Beverages

Twitch is the world’s leading video platform and community for gamers, with more than 100 million visitors per month. We connect gamers from around the world by allowing them to broadcast, watch, and chat with each other. Twitch’s live and on-demand video platform forms the backbone of a distribution network for video game broadcasters including pro players, tournaments, leagues, developers and gaming media organizations. Twitch is leading a revolution in gaming culture, turning gameplay into an immersive video experience. Learn more at http://twitch.tv.

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