Account Executive - Renter Placement
Loftium is a Seattle-based, fast-growing start-up that delivers premium rental experiences at affordable rates, leveraging home-sharing to provide discounted rent to tenants. Loftium’s mission is to provide affordable, workforce housing in America’s least affordable cities.
We are backed by top-tier Silicon Valley venture capital firms and are among the most recognized start-ups in the Pacific Northwest. We’re a nimble, capable, driven, and diverse team that’s focused on learning, experimentation, and results. We believe that everyone should have access to a beautiful home, in a neighborhood they want and we’re on a mission to make that happen. Loftium is growing quickly - come join us!
About the role
We’re looking for a driven, capable and experienced Account Executive to join our Renter Placement team and support the growth of Loftium’s Lease program. You’ll be responsible for placing renters in Loftium homes with a goal of minimizing vacancy by helping matchmake the right renter with the right home as quickly and efficiently as possible. In the process, you’ll also be building a pipeline of qualified renters and working closely with both our property acquisition and onboarding teams to ensure a smooth handoff. This is an exciting opportunity to get in on the ground floor at an exciting, early-stage startup and launch a sales career.
Responsibilities
- Communicate with potential renters, explain the value of renting with Loftium, and help renters find a home they love
- Outbound calling (~100 calls/day) to encourage renters to apply and answer questions, overcome objections
- Own the full sales cycle: manage all renters from first point-of-contact through move-in handoff
- Manage your pipeline: follow up several times throughout sales cycle to ensure prospective renters understand and are excited about the Loftium program
- Nurture deals closely via calls, texts, emails during the placement process
- Screen and place qualified renters, setup collection of rent and move-in related costs
- Prepare and execute leases, clearly communicating terms to prospective renters
- Capture renter’s details and hand off signed properties to account management team
- Improve processes: as an early member of the Loftium Team, you will provide key feedback to help build and improve our processes to drive toward a world-class experience.
- Obsess over quality: keep a close feedback loop with customer operations team to ensure placement of high quality renters. Set proper expectations with renters to ensure smooth hand-offs between teams
- Track Renter Placement team performance / metrics and work closely with founding team to refine & optimize the Renter Placement strategy
- Listen to customer feedback and identify opportunities to adapt/improve product offering accordingly
Requirements
- 3+ years experience with a proven track record of closing deals in a high-volume, high-touch, sales role
- You have worked at a high-growth start-up before
- You are highly energetic and personally motivated
- You love talking to people! This role is heavily phone-based
- You work well under pressure and are creative & thoughtful in problem-solving
- You have excellent communication skills, both in-person and written.
- You love creating value, solving problems and making customers happy
- You are hungry to learn, willing to dive into the deep end and not afraid to experiment
- You are very familiar with long-term and short-term renting, Airbnb and the sharing economy
- Evenings / weekends availability are required as that’s when renters are home searching!
- Bonus
- Leasing experience
- Experience as an Airbnb host
- Real estate/ property management experience
- Remodeling / handyman / contractor experience
- You’d like to be a Loftium renter!
Benefits:
- Competitive salary and equity
- Flexible hours and time off
- Medical & dental insurance, and 401k
- Team lunches and happy hours
- Snacks-stocked kitchen
- Once-in-a-lifetime experience taking a startup into scale mode, working directly with experienced founders and a diverse, fun-loving and hardworking team
Loftium is an equal-opportunity employer and we welcome applicants from all backgrounds and perspective.