About OpenMarket

We've got a pretty good thing going on here at OpenMarket, an Infobip Company. We're leaders of a mobile industry that's transforming the way customer obsessed businesses communicate with their customers. Join our team: we're friendly, caring, weirdly tenacious, and fun. The world's biggest brands seek us out because we love finding ways to help them make their customers' lives easier. It's this obsession with customer experience that helps us develop software, technology and processes that competitors all over the world desire.

In 2020 OpenMarket became part of the Infobip group. This combination brings together two world-class companies to form a leading global player in cloud communications, with combined revenue runrate of more than $1 billion enabling more than 14 billion customer interactions every month in more than 190 countries around the globe.

OpenMarket Culture

We’re seeking enthusiastic, collaborative and resourceful people from a range of backgrounds who know how to get things done. Success comes from our culture, diversity and dynamic global team so we value people who are authentic, take ownership, and deliver together. Does this sound like you?

About the Role

As a Business Development Representative, you are responsible for generating qualified leads for the inside and field sales teams.  This will include prospect research, with marketing support. You will have significant prospect interaction and help assess if the client is a good target for either inside or field sales. The Business Development Representative will be part of a seasoned, senior and dynamic sales, team which offers insight into the sales cycle, forecasting tools and sales methodologies - it’s a great way to further your sales career.  OpenMarket’s business is focused on expansion as COVID-19 has increased the demand for our services. We are looking for a “go-getter” mindset to accelerate our growth.

What You'll Be Doing

• Connect with prospects, generating leads for the inside and field sales teams.
• Build new business and pipeline through online research and market intelligence gathered from regular prospect and customer interaction.
• Validate business cases in CRM.
• Conduct sales development best practices with sales engagement software, email, cold calls, video calls, and social drips using enablement technology to connect with new prospects.
• Qualify opportunities by setting up meetings or calls between prospects and the Sales Directors.
• Align efforts with marketing to build the value proposition to increase relevance to prospects.  Ensure a feedback loop on what works. Help identify typical door opener contacts in collaboration with marketing to scale the business.
• Achieve KPIs to build a sustainable pipeline and focus on quality vs quantity of leads.

What to Bring

• 3+ years sales or related market/business experience.
• Experience in software/SaaS, Sales, OR other enterprise messaging.
• Experience with CRM systems and managing a pipeline.
• Knowledge of Salesforce, Outreach and ZoomInfo.
• Excellent verbal and written communication skills with the ability to work effectively and collaborate with cross-functional partners.
• Strong interpersonal and ability to connect with clients and vendors in a professional manner.
• An aptitude and enthusiasm to learn about the mobile / telco industry; open to coaching.
• Excellent time management and organizational skills.
• Ability to perform in a fast-paced environment.

Nice to Have

• Prior telecom sales or call center experience a plus.
• Experience in goal-orientated sales environment.
• Fearless, determined, handles rejection well.
• Understanding of the Application-to-Person (A2P) mobile messaging space.

Education/Training

• Bachelor’s degree or equivalent experience required.

You'll Be a Great Fit If

• You love being a part of a small, dynamic, and agile team that encourages you to learn and grow.
• You desire to work with some of the world’s top brands.
• You love finding solutions to interesting problems and figuring out how things work.
• You welcome having autonomy with complex tasks.
• You are passionate about using your experience and expertise to inspire the team.

Additional Information

This position is open in Seattle, WA or Jersey City, New Jersey.

OpenMarket embraces diversity and is an equal opportunity (EEO) employer.

We are unable to sponsor US work visas at this time.

Employment in this position is contingent upon successful completion of a criminal and/or credit background investigation.