Director, Sales Development

| Seattle
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Skilljar is seeking an experienced candidate to lead our Sales Development team (currently all virtual) and drive pipeline creation efforts. The successful candidate will lead by example - measuring, monitoring, and holding reps accountable for their daily activities, results, and professional development, while consistently achieving their own goals. They will work closely with the Account Executive team, collaborate heavily with demand gen and marketing, and partner with other various executives to increase efficiencies and improve SDR processes and systems, all while guiding a strong, cohesive, and collaborative team.

We’re looking for a motivated, process-oriented self-starter who is comfortable wearing multiple hats and thrives in a dynamic environment. You must be nimble, highly-collaborative, and able to think on your feet. This is a great opportunity to join a rapidly accelerating growth-stage startup that has hundreds of Fortune 1000 and mid-market clients on its roster.

Responsibilities
  • Train and optimize a team of reps responsible for developing inbound and outbound sales pipeline across multiple customer segments and territories. Successful reps are promoted to full-cycle or closing sales positions within two years, making hiring and training a particularly important function.
  • Establish metrics and help the team improve by understanding their performance on a daily basis. Detail-oriented, process driven, roll-up sleeves-type leader who will build confidence and competence amongst the team by using disciplined sales methodology, metrics-based management, and a regular cadence of inspection and support to drive activity, behavior and outcomes.
  • Coach, develop, and mentor a combination of first time and experienced front line SDR managers to hire, develop and retain world-class SDR talent.
  • Manage outside vendors and service providers related to the sales development function.
  • Refine the sales pitch and process to achieve target results for qualified opportunity generation. Provide daily, side-by-side coaching and call monitoring.
  • Partner with Finance to compile weekly/monthly team reports, proactively working to improve the cadence and throughput of sales development resources.
  • Partner with Marketing to manage the inbound lead flow and track the efficiency of sales and marketing programs.
  • Partner with Revenue Operations to oversee usage of team systems including HubSpot, Outreach, ZoomInfo, LinkedIn Sales Navigator, and more.
  • Work closely with Sales and Marketing leadership to ensure the success of marketing campaigns in driving net new pipeline and revenue.
  • Help create a fun, high energy environment - even in a virtual world!
Requirements
  • 10+ years of B2B Sales, Sales Development, or Inside Sales experience, preferably in enterprise SaaS.
  • 5+ years of managing sales development teams, with proven success as a manager (recruiting, training, performance management) in a fast-growth environment
  • Able to build a scalable, sustainable, winning culture for remote, phone and email-based, outbound sales and account teams, with activity based management, hands on-coaching, and high energy/team work ethic.
  • A solid understanding of metrics related to top of the funnel and pipeline dynamics in Commercial and Enterprise B2B buying cycles. Understands the different methods of targeted demand generation/ABX and has demonstrated the ability to use them effectively.
  • Proven ability to ramp sales reps over time in a systematic way - development of a training program focused on product, process & selling skills.
  • Experience selling into mid-market B2B companies strongly preferred (5 or 6 digit annual contracts, consultative solution selling through stakeholder committees).
  • Excellent working knowledge of inbound & outbound prospecting technologies, tools, and managed services vendors.
  • An ability to interact effectively with all levels of management and with multiple departments including sales, marketing, product marketing, and finance.
  • Ability to handle ambiguity and change - high growth startup experience strongly preferred.
  • Excellent verbal and written communication skills.
  • US work authorization and criminal background check are required.
Our Benefits
  • Comprehensive Medical Coverage: Skilljar pays 100% of our employee premiums for medical, dental, vision, disability, and life insurance. (PTO and family leave)
  • Flexible Time Off: We believe in a healthy work/life balance and trust our employees to take the time off they need to bring their A-game to work.
  • Benefits Package: Skilljar employees receive a monthly technology reimbursement for remote work, 401K savings plan, stock options, and access to an Employee Assistance Program.
  • Inclusive Culture: We are intentional about creating a culture that is fun and inclusive. Join us for Fun Committee events, trivia nights, Bingo, and more!
The Company

Backed by prominent financial institutions, including Mayfield, Shasta Ventures, and Trilogy Equity Partners, Skilljar is the leading enterprise customer training platform, transforming the way organizations onboard, engage, and retain their customers. Trusted by leading global companies like Zillow, Slack, Tableau, Liberty Mutual, Cisco, Verizon, and U-Haul, Skilljar provides the essential tools and foundation for successful customer and partner engagement and enablement.

We are a team of bright, dedicated Skillets with startup drive and a passion for education. Headquartered in Seattle, WA, Skilljar is currently operating remotely, with employees based in Washington, Oregon, California, and Colorado.

 
Skilljar is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities.
 
Skilljar does not accept nor are we responsible for any fees associated with unsolicited resumes, LinkedIn bios, or any other candidate introductions.
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Technology we use

  • Engineering
  • Sales & Marketing
    • PythonLanguages
    • Twitter BootstrapLibraries
    • DjangoFrameworks
    • Vue.jsFrameworks
    • PostgreSQLDatabases
    • WordpressCMS
    • SalesforceCRM

Location

Headquartered in Seattle, WA, Skilljar is currently operating remotely, with employees based in Washington, Oregon, California, and Colorado.

An Insider's view of Skilljar

How would you describe the company’s work-life balance?

Even though Work and Life are often happening in the same room these days, Skilljar encourages everyone to create a daily ritual that signals a "Start" and "Stop" to the workday. Whether it's simply shutting down your laptop, taking an end-of-day stroll, or brewing a cup of tea to wrap up the day; the team supports creating a balance.

Shilpa

Digital Marketing Specialist

What projects are you most excited about?

I’m most excited about evolving our platform from Heroku onto AWS and giving us more control over our app (and cost savings).

We get to tackle the challenges of deploying software (build, test, deploy, monitor, etc.), and it’s a cool (and challenging) opportunity to introduce fundamental changes in our infra while continuing to support our devs.

Amanda

DevOps Engineer

How does the company support your career growth?

The biggest way that Skilljar supports my career growth is in providing me with the flexibility and trust to take on new projects. My managers and the leadership team give me a lot of control over my job and how I want to grow. I have learned and grown more in my short time here than I have been able to in the last few years in my previous roles.

Simone

Recruiter

What's the biggest problem your team is solving?

The biggest problem my team is solving is how to scale the company. We have a solid foundation already. However, as we grow, we're choosing systems and processes to position us for growth. It is challenging and exciting to be a part of this process. It's rewarding to see our impact on other teams and the long-term benefit to the whole company.

Scott

Financial Analyst

What are Skilljar Perks + Benefits

Skilljar Benefits Overview

At Skilljar, we value our employees' wellness. As a result, we strive to provide a great set of benefits. Skilljar pays 100% of our employee premiums for medical, dental, vision, disability, and life insurance! We also cover 50% of premiums for dependents you add to our plans.

Our extensive perks and benefits include:
Medical
Dental
Vision
Long and short-term disability
Life insurance
Flexible Time Off
401(k) Retirement Savings
Employee stock options
Employee Assistance Program (EAP)
Great events - virtual company and team events, happy hours, trivia/game nights, and more!

Culture
Intracompany committees
We have a volunteer-based fun committee. They have a budget side aside that they use to help through quarterly events for the entire company.
Daily stand up
Team owned deliverables
Group brainstorming sessions
Diversity
Unconscious bias training
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Some Meals Provided
Happy Hours
Professional Development Benefits
Lunch and learns
Company catered lunch and employee-led, weekly lunch and learn meetings
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