What are you looking for in your next company? Rock-solid products? A collaborative, friendly culture? Smart application of an excellent tech stack? Real diversity? If any of these matter to you, we have some great things to talk about.

Hearsay Systems is looking for Director-level Solutions Consulting leader to join our team.

This is a critically important role where you will continuously improve our Solutions Consulting expertise, inspire confidence in our customers, and deepen your team’s capabilities as you mentor, train, and lead by example.

If you are not local to a Hearsay office, this position can be remote (anywhere in the US).

Who is Hearsay?

Hearsay Systems is an enterprise fintech company transforming how bankers, advisors, and insurance agents acquire and service customers in an increasingly digital and regulated environment. Founded in 2009 and helmed by Clara Shih, we are a tightly knit and dedicated group that passionately believes in our products, our people, and our culture. Our products engage customers across Facebook, LinkedIn, Twitter, Instagram, email, text, and voice. Every Hearsay product syncs beautifully with Salesforce, Microsoft Dynamics, and other CRM systems.

Hearsay is used by more than 170,000 financial advisors and insurance agents. Our clients include Morgan Stanley, Goldman Sachs, Wells Fargo, JP Morgan Chase, Prudential, New York Life and Allstate. We enable them to get a real-time pulse of field conversations and to trigger more effective targeted advisor-client outreach with AI-optimized calls, text messages, email follow-ups, and social media interactions.

We love working here, and hope you will too!

About the role:

• Build and develop the existing pre-sales team, adding new talent to boost capacity and capability
• Enable pre-sales and sales teams to evangelize the Hearsay Platform with powerful narratives and data driven demonstrations
• Understand and clearly explain the customer systems we need to work with
• Communicate value, reduce technical deal risk, and transition deals to the post-sales team
• Drive process rigor across RFP’s, security reviews, and technical deal management
• Partner with sales leaders to drive successful deal outcomes
• Continuously train your team, creating a cohort of subject matter experts on new features, use cases, and products
• Work closely with product managers to improve our product roadmap

About you:

• Two years in a pre-sales management capacity
• Five years in a senior pre-sales capacity
• Expertise with Identity Management Systems such as Microsoft ADFS, user provisioning concepts and mobile application deployment
• Understanding of relational databases at a simple level (tables, queries, data types, indices)
• Functional experience with REST APIs
• Configuration experience with Enterprise CRM deployments: Salesforce, Microsoft Dynamics or another CRM systems
• Experience with cloud based SaaS platforms and AWS
• Experience with sales enablement for technical sales teams You are a terrific coach and mentor for your pre-sales team
• You have partnered with different company teams (sales, etc), to drive technical deal strategy
• You can communicate system design to technically trained people (both internally at Hearsay and with the customer’s technical representatives).
• You understand how SaaS platforms work
• You have high-level knowledge of basic security constructs that protect on-premise and cloud-based enterprise solutions
• You understand how data flows between different systems and networks
• You have worked with mobile products

We look forward to hearing from you!

OUR COMMITMENT TO DIVERSITY AND INCLUSION: At Hearsay we believe that diverse teams are the best teams. We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, nationality, gender, sexual orientation, age, marital status, veteran status, or disability status.