Oh Snap!
This job is no longer active - but you can still view the details below.

Manager of Sales - Commercial Account Management

| Seattle
THIS IS A PEOPLE MANAGEMENT ROLE
Convoy, one of the fastest growing startups in the U.S., is transforming the $800 billion trucking industry. Convoy offers companies the best option for moving their freight through its network of thousands of technology-connected trucking companies. Shippers get instant quotes, real-time GPS tracking on all shipments, and actionable business analytics to improve their supply chain. Trucking companies get access to free tools and resources that allow them to find loads they want, drive fuller trucks, and get paid quickly. Convoy is growing quickly and hiring in every area. Come join a company that is literally moving the world forward! 
Founded in 2015, Convoy is backed by this century's leading disruptors, including the founders and CEOs of Amazon, Salesforce, eBay, LinkedIn, Expedia, Dropbox, KKR, Starbucks, and others.
About You
We are in hyper-growth stage at Convoy and building a world-class Account Management (AM) organization that focuses on delighting our customers and growing their investment in Convoy. As a Manager of Commercial Account Management, you will lead and grow a team of 10 - 12 AM’s and support them in meeting and exceeding quarterly account retention and growth targets. Located in our Seattle office, this role reports to the Director of Commercial Business and is an integral part of the Commercial Leadership Team (CLT). This is a critical leadership role at a fast-growing company solving a complex problem in an enormous market.
For the right person that can bring leadership, passion, drive, strategic thinking and collaboration to a growing business line, this position offers the unique opportunity to have a profound impact on the success of Convoy, and build the customer relationships that will allow us to continue to be one of the fastest growing companies in the US.

What You Will Help Drive:

  • Coaching, mentoring and motivating members of the Account Management team
  • Execute on quarterly customer retention and volume growth targets
  • Develop strategic account strategies for team members and manage day-to-day operations, with a focus on performance of key performance metrics
  • Analyze and report on key metrics and forecasts to senior leadershipInspire, motivate and enable personal and career development of a world class team, both to promote career growth and to increase impact for Convoy
  • Identify, interview and hire sales talent and continually "raise the bar" with each new hire
  • Provide onboarding and continuous training for the Account Managers to help them meet their individual goals
  • Contribute creative ideas and best practices to help the organization become world-class
  • Work cross functionally with Sales Management, Sales Operations, Marketing, Business Technology and Finance
  • Be an exemplar of Convoy’s values, foster collaboration, and bolster our team based environment

Required Skills and Qualifications:

  • A BA/BS degree
  • Excellent organizational skills (experience with Smartsheet, Asana, Trello, etc. a plus)
  • Strong written and verbal communication skills
  • Strong ability to develop and maintain internal relationships and build trust
  • Proven ability to manage multiple, competing priorities simultaneously
  • Comfort with ambiguity; ability to be flexible in a rapidly changing environment
  • You have 1-3+ years of experience directly managing a team of individual contributors in strategic account management and/or account development
  • You have experience selling a technical product or possess the aptitude to quickly learn this
  • You have proven experience and passion for coaching, motivating, and growing the people you work with
  • You are a self starter; comfortable with defining goals, success factors, and key metrics for programs, and delivering against them
  • You have the demonstrated ability to be an inspirational leader, including building and maintaining strong team culture and morale
  • You have strong analytical abilities with a background in planning and managing through data
  • You have excellent interpersonal communication skills

Convoy is an equal-opportunity employer and we are actively seeking a diverse team. If you’re a collaborative team player who wants to have an outsized impact with a small, tight-knit team, we’d love to hear from you!

Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • TypeScript Languages
    • GraphQLLanguages
    • ReactLibraries
    • ExpressFrameworks
    • Node.jsFrameworks
    • DockerFrameworks
    • Amazon SageMakerFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • SnowflakeDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • FigmaDesign
    • AdobeXDDesign
    • ZeplinDesign
    • TrelloManagement
    • NotionManagement
    • WordpressCMS
    • SalesforceCRM
    • MandrillEmail
    • IterableEmail
    • MarketoLead Gen
    • OutreachLead Gen

Location

4th Avenue, Seattle, WA 98101

An Insider's view of Convoy

What's the biggest problem your team is solving?

Matching the right truck to the right load is one of the most expensive and manual steps in a traditional brokerage. Many people thought it couldn't be solved in an automated way because of the complexity. It took us 3 years and in Jan 2019 we announced that we had reached 100% automated matching.

Ziad

Chief Product Officer

How has your career grown since starting at the company?

My role has shifted from being just a product owner to taking on a more active role in leadership activities at the company. I contribute to hiring across the company, speak at various panels and events, help sustain our core culture through hyper growth, and act as a founding member of Women Discussion Groups at Convoy.

Himani

Senior Manager, Product

What projects are you most excited about?

Completely reimagining an industry core to our economy and making it as efficient as possible. Building the framework and models that allow Convoy to reduce inefficiencies at every stage of the shipping process, and in turn reduce empty miles, truck traffic, and the environmental impact of shipping, is both rewarding and intellectually stimulating.

Max

Senior Director, Data Science

What are Convoy Perks + Benefits

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Team owned deliverables
Team based strategic planning
Open office floor plan
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Professional Development Benefits
Lunch and learns
Acme Co. hosts lunch and learn meetings once per month.
Cross functional training encouraged
Promote from within
More Jobs at Convoy75 open jobs
All Jobs
Finance
Data + Analytics
Design + UX
Dev + Engineer
HR
Marketing
Operations
Product
Project Mgmt
Sales
Sales
new
Seattle
Data + Analytics
new
Seattle
Operations
new
Seattle
Sales
new
Seattle
Marketing
new
Seattle
Finance
new
Seattle
Finance
new
Seattle
Operations
new
Seattle
Data + Analytics
new
Seattle
Marketing
new
Seattle
Project Mgmt
new
Seattle
Operations
new
Seattle
Developer
new
Seattle
Product
new
Seattle
Project Mgmt
new
Seattle
Project Mgmt
new
Seattle
Data + Analytics
new
Seattle
Marketing
new
Seattle
Project Mgmt
new
Seattle
Marketing
new
Seattle
Data + Analytics
new
Seattle
Developer
new
Seattle
Data + Analytics
new
Seattle
Developer
new
Seattle
Developer
new
Seattle
Operations
new
Seattle
Sales
new
Seattle
Project Mgmt
new
Seattle
Project Mgmt
new
Seattle
Design + UX
new
Seattle
Operations
new
Seattle
Operations
new
Seattle
Operations
new
Seattle
Operations
new
Seattle
Data + Analytics
new
Seattle
Operations
new
Seattle
Operations
new
Seattle
Operations
new
Seattle
Data + Analytics
new
Seattle
Data + Analytics
new
Seattle
Data + Analytics
new
Seattle
Data + Analytics
new
Seattle
Finance
new
Seattle
Design + UX
new
Seattle
Data + Analytics
new
Seattle