Sales Engineer

| Seattle

Why Qualtrics?

At Qualtrics, our mission is to close experience gaps—the costly differences between what customers and employees expect, and what they’re receiving.

9,000+ organizations worldwide and more than 80% of the Fortune 100 rely on the Qualtrics Experience Management Platform™ to collect, analyze, and act on feedback—more feedback than they ever thought possible. With Qualtrics XM, organizations can handle the four core experiences of business—customer, employee, product, and brand experience. Organizations can be at every significant touchpoint, for every experience, and predict what will resonate most with customers and employees.'

Check out why our employees and clients love being part of the Qualtrics family!

About the Team

As a Sales Engineer you will be responsible for providing pre-sales technical / functional support to prospective clients and customers while ensuring customer happiness with minimal supervision. Provides direction and specialist knowledge in applying the technology/application to client business. Develop and deliver high quality Qualtrics presentations and product demonstrations. Design, validate, and present Qualtrics software solutions to include advanced product concepts, future direction, and 3rd party complimentary products. Present and articulate Qualtrics product's strengths, relative to competitors.

Effectively consult with management of customer organizations. Participate in sales planning and business development activities. Develop and demonstrate moderately complex solutions. Architect solutions and prototype solutions for customers. Participate in industry functions, seminars, and round tables to stay ahead of with industry. Interact with development to enhance/refine Qualtrics products in areas of expertise. Deliver high quality technical Qualtrics presentations and demonstrations in area of expertise.

A Day in the Life

  • Provide exemplary pre-sales technical expertise through technical and product presentations, demonstrations, pilot implementations, and ongoing sales consultation
  • Drive the adoption of Qualtrics solutions within strategic accounts, rapidly growing usage across departments within the enterprise. Translate product/technical features into value drivers.
  • Develop and maintain training materials, and deliver training to improve product knowledge and demo abilities of both inside and enterprise salespeople.
  • Build working knowledge of contending products and how to technically sell against them
  • Work collaboratively with Product Management, Marketing and Engineering during the development, launch and continuing refinement of existing and new Qualtrics products.
  • Respond to initial product requests and frame product issues for discussion and resolution with Product and Engineering teams
  • Become an expert in Qualtrics XM Platform and other Qualtrics products
  • Develop/maintain technical and business knowledge of industry directions and trends

What are the qualifications?

  • Bachelor's degree (E.g. Marketing, Business, Human Resources Management, Organizational Behavior, Organizational Leadership, Computer Science, Information Systems, Mathematics, Statistics, or other quantitative field. Strong academic performance.)
  • 3+ years of prior Sales/Systems Engineering, or Solution Architect experience with software in a SaaS/Cloud environment, selling to C/VP level buyers
  • High energy, self-starter comfortable with ambiguity in entrepreneurial environments.
  • Outstanding professional, sales, and technical capabilities; comfortable supporting both enterprise (field) and inside sales teams on targeted accounts
  • Ability to explain and resolve common technical aspects of SaaS software, including security, protocols for APIs, SLAs, email/communication specifications, etc.
  • Ability to see and present 'the big picture', architect solutions to tackle customer problems, and uncover business challenges and develop custom solutions to solve them
  • Strong customer facing and relationship building skills
  • Demonstrate excellent communication skills: needs analysis, positioning, business justification, and closing techniques.
  • Possess "best of breed" functional sales experience that could be applied across an entire sales area in general or specific functional categories
  • Strong leadership skills and ability to lead, encouraging both individual and team accomplishments
  • Ability to learn new technologies
  • Ability to pivot to other system related tasks if and when needed
  • Ability to travel

What differentiates us from other companies

  • Work life integration is deeply important to us - we have frequent office events, team outings, and happy hours.
  • We take pride in our offices design aiming at cultivating creativity from our rooftop views to an open and collaborative work space.
  • On top of standard benefits package (medical, dental, vision, life insurance, etc) we provide snacks, drinks, and free lunches in our office.
  • We believe in sharing Qualtrics success which is part of the compensation for all employees.
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • We are an open language company so we do not specify on languages and except all that are helpful toward the product.Languages
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • AsanaManagement
    • WordpressCMS
    • Qualtrics PlatformCMS
    • SalesforceCRM
    • Qualtrics iQ DirectoryCRM
    • Qualtrics PlatformEmail
    • Adobe CampaignLead Gen
    • MarketoLead Gen
    • MixRankLead Gen
    • RapportiveLead Gen
    • Qualtrics PlatformLead Gen

Location

The office experience is a 5-minute walk from Pioneer Square. The rooftop deck overlooks the Puget Sound and downtown Seattle.

What are Qualtrics Perks + Benefits

Qualtrics Benefits Overview

TOTAL REWARDS
The term “benefits” doesn’t really do our employee rewards program justice. We provide free medical, dental, and vision insurance, 20+ days of annual leave, generous retirement fund contributions, company equity, quarterly bonuses, and tons of career mobility.

WORK HARD/PLAY HARD
For every bit of hard work we put in, we have twice the fun. Whether that means taking a break in a massage chair or hitting the slopes after work, Qualtrics makes sure that employees take time to recharge and live it up.

UPWARD MOBILITY
Because we’re a hyper-growth company, getting promoted and taking on more opportunity is always an option. We hire individuals who have what it takes to quickly step into the next role and take on opportunities beyond their core job description.

OFFICE PERKS
We believe in a workspace that allows you to take a breather and pepper fun throughout your day. Grab a beer in the Dublin office pub, enjoy Seattle’s rooftop patio overlooking the Puget Sound, or raid one of the many kitchens around Provo’s office.

HIGH BAR
We’re looking for A-players, not A-holes. We don’t hire cutthroat individuals who only care about themselves. We’re looking for top performers with a wide array of professional and personal experience. Our employees are driven, intelligent, diverse and interesting people who work well in teams and know how to have fun.

GLOBAL
Qualtrics employees are plugged into a network of experienced professionals around the globe. With weekly company-wide video meetings and our own internal social network, employees get global experience and stay up-to-date on what’s happening across the organization.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Happy Hours
Parking
Pet Friendly
Recreational Clubs
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
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