Stackline is an all-in-one ecommerce platform for brands and retailers. By combining market intelligence, advertising automation, workflow management, and operational analytics into a single platform, Stackline delivers the industry-leading operating system for companies to scale their online retail business globally. Founded in 2014 and headquartered in Seattle with additional offices in Minneapolis, New York and London, Stackline is on a mission to engineer the world’s most powerful data, tools, and services for commerce.

Over the past year, Stackline has raised $180 million in strategic investments from Goldman Sachs Growth Equity and TA Associates. Stackline’s extensive brand list includes Starbucks, Sony, General Mills, Mondelez, and Levi’s. 

The Sales Operations Coordinator is responsible for supporting Stackline’s sales reps as a key member of the Sales Operations team. This position will be essential to the sales activities and communications between Stackline’s prospects, current customers, and partners. In this role, the Sales Operations Coordinator will collaborate with the Sales Operations team members, Account Executives, and Sales leadership to deliver administrative support that optimizes the team’s performance.

The Sales Operations Coordinator will assist in sales administrative duties in the areas of CRM/SFDC, documentation, customer/partner meetings and customer engagement programs. They will maintain effective communications with corporate teams across the company to ensure proper sensitivity to the needs of the sales force. The Sales Operations Coordinator will provide outstanding customer service and help the sales team meet their targets.

Responsibilities

• Review newly acquired customer entries, investigate contact, and contract information, and conduct new customer outreach activities.
• Quality check and submit contracts to customer and prospects via DocuSign.
• Schedule customer onboarding activities and assist in updating the Sales team on integration statuses.
• Support sales operations team with updating contract information across new clients, expansions, and renewals.
• Assist in CRM/SFDC reporting.
• Support other sales efforts as assigned.
• Other core expectations as defined and requested by your direct supervisor/manager and sales leadership.

Minimum Qualifications

• Demonstrates highest level of detail orientation and organizational skills.
• Previous experience with Salesforce, DocuSign, and other Microsoft Office products.
• Clearly communicate & set expectations.
• Ability to respond and react to internal and external customers.
• Ability to balance simultaneous projects, evaluate workload and prioritize tasks based on criticality.
• Demonstrates a sense of urgency to attain and exceed desired results.
• Operates in a cooperative and collaborative spirit to achieve shared goals across multiple functions.
• Displays excellent troubleshooting and creative problem-solving skills, know when to quickly act.
• Other core competencies will be defined by your direct supervisor/manager.

Preferred Qualifications

• Bachelor’s degree.
• Experience working in a startup or ecommerce environment.
• Minimum of 1 year of business experience.
• Technology or software experience preferred.
• Preferred experience with sales teams, sales partners or B2B customers.
• Willingness to roll up your sleeves, take on any project and solve problems.

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Benefits and Perks: It’s important each and every employee feels they are supported and can complete their life’s best work today and in the future. We are investing in each person not only with competitive compensation, but also with industry leading benefits and perks. A few ways we support our employees is by offering:

- 100% paid health, medical and vision for employees and qualifying dependents

- Company 401k plan plus matching

- Company paid Life Insurance

- 20 days annually of Paid Time Off (with no accrual or tenure needed)

- 8 Paid company holidays

- 100% Paid Parental leave - 20 weeks for birthing mothers and 12 weeks for all other parents

- Summer Fridays early close at 2pm

- Annual training and development stipend of $1,000 USD

- Fully stocked kitchen snacks with weekly fresh fruit

Stackline is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.