Sales Training Manager

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Convoy is transforming the $800 billion trucking industry, where even 10 years ago, most truck drivers did not have smartphones and paper driver logs were common. In 2015, Convoy launched the digital freight movement with an open and fully connected marketplace for brands and manufacturers to work directly with freight carriers who move truckload shipments throughout the country. This ‘Digital Freight Network’ is powered by machine learning and automation, and supported by a broad, ever-growing set of features that benefit both sides of the marketplace.


We’ve been honored to work with some great companies, such as Unilever, The Home Depot, and Procter & Gamble. We’ve also been backed by world-class investors, including Google, YCombinator, Fidelity, Greylock Generation, Lone Pine, T. Rowe Price, Baillie Gifford and the founders and CEOs of Amazon, Salesforce, eBay, LinkedIn, Expedia, Dropbox, Starbucks, and others. We are proud to have been named a CNBC Disruptor 50 Winner (3x), a Fast Company World Changing Idea, a LinkedIn Top Startup, a Forbes' Best Startup Employer, one of Fortune Magazine's 'Impact 20' list, a best place to work in Washington State, a BloombergNEF Pioneer winner, and more.


This is your opportunity to collaborate with an incredible group of people and help transform the freight industry. Join Convoy and help us transport the world with endless capacity and zero waste.



About you:

As a Sales Training Manager for Convoy, you will collaborate across the organization to develop, deliver, and evaluate sales training programs for our customer-facing personnel. You will be responsible for helping our Sales and Account Management representatives learn all areas needed to succeed at Convoy, including freight industry knowledge, product knowledge, technology tools, business communication skills, sales processes and methodology, such as 30-60-90 sales curriculum and new hire onboarding. You design and own training delivery through a mix of on-demand, live, on-the-job training, and certification programs.


You will:

  • Deliver sales onboarding and ongoing training to all customer-facing personnel (Directors, Account Executives, Account Managers, and Sales Development Representatives), partnering with Sales Leadership, Marketing, and Product on collateral and curriculum. On occasion, assist with other internal training needs within the company as appropriate.
  • Define, measure and apply consistent data-driven training metrics to achieve company objectives, such as time to achieve quota and % quota achieved.
  • Audit and maintain all training content, guidelines, and curriculum needed to support the above programs; build out of a learning management system. 
  • Regularly assess sales training needs by observing individual performance/behaviors and collaborating with appropriate cross-functional area(s).
  • Continuously improve our program with up-to-date best practices in sales training and enablement, such as certification and contests. Proactively consider and identify new strategies, tactics and vendors to raise the level of the team’s thinking and performance.
  • Partner with Marketing and Product teams to ensure quality sales collateral and templates are created (case studies, sales deck, info sheets, etc) and sales reps can find and utilize the right content at the right time.
  • Partner with Sales Leadership to work 1:1 with reps for ongoing coaching and development (e.g. call reviews) to demonstrate successful learning and on-the-job application.
  • Partner with Revenue Operations to ensure successful adoption of sales processes and technologies in a fast-changing environment, along with measurement of results.
  • Be a key member of the Business Operations and Sales Strategy (BOSS) team - we are a passionate, scrappy team that are solving some of the most critical problems at Convoy and building a world-class organization.

We're looking for someone who has:

  • 4+ years of experience working as a sales trainer in a fast paced technology environment, freight sales experience a plus. 
  • Freight Experience a plus. 
  • Demonstrated success training inside sales professionals in a solution sales methodology, preferably Challenger or Sandler.
  • Experience with training multiple sales team personas (SDR, AE, AM) within a sales organization.
  • Highly process oriented, with the ability to create and document programs that scale.
  • Experience working cross-functionally to analyze needs and leveraging subject matter experts to develop to those needs.
  • Strong leadership; ability to lead and evolve the sales training program from scratch in a data-driven manner.
  • Highly experienced with different training modalities, including on-demand, classroom, virtual, and video training.
  • Proven ability to develop content around sales process, product training and collateral, including video.
  • Understanding of sales pipeline, opportunity management, and forecasting cadence and process in a fast-paced startup environment.
  • Proven track record of exceptional project management and change management skills; Ability to prioritize workload and manage multiple projects and tasks.
  • A collaborative team player with excellent verbal and written communication skills.
  • Ability to excel in a dynamic work environment as an early member of a growing team.



Benefits:

Employees' wellbeing is top of mind for the Convoy team. Outside of offering excellent medical, dental, and vision benefits, we also offer the following: 


* On demand mental and emotional health benefits through Lyra 

* On demand primary care through 98.6

* Generous paid time off

* Paid parental leave program 

* Fertility benefit solutions via Progyny

* Child-care and adult/elder-care options through Bright Horizons

* Opportunity to join and contribute to one of our Employee Resource Groups

* Ability to make a real world impact!


Convoy is an equal-opportunity employer and we welcome applicants from all backgrounds. If you’re a passionate team player who wants to have an outsized impact on a diverse and dynamic team, we’d love to hear from you!

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Location

Enjoy our gorgeous office view in the most sustainable high rise building in Seattle! The Russell Investments Center is easily accessible by public transportation and surrounded by delicious food options.

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