Salesforce Administrator

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About the Role: 

RealSelf is seeking a detailed-oriented Salesforce Administrator to work in our Seattle office. Does taking ownership of a Salesforce Instance and driving the vision of usability and success excite you? Does using the full creative ability of your technical skills to solve RealSelf business problems sound like an exciting challenge? Let’s talk! 

You will work directly with stakeholders in Sales, Marketing and other functions to understand challenging problems and exciting business objectives. You will then leverage your experience, broad and deep knowledge of the multiple modules of Salesforce to design both standard and creative solutions. You will plan, prioritize, develop and roll out these solutions with rigorous testing. Given our startup culture, you will also be comfortable working in a fast-paced environment by responding to ad hoc requests while managing to get large and important work still done.

In this role you will:

  • Manage day to day operations of Salesforce (primarily in the Sales Cloud)
  • Thoughtfully implement automated procedures using a DRY (don’t repeat yourself) principle
  • Test changes in a rigorous way that minimizes impact to users
  • Build alerting on all inbound and outbound processes to ensure automatic notification of errors
  • Initiate, plan, prioritize, communicate and execute longer-term Salesforce projects
  • Standardize our salesforce instance for use with products like Insight Squared or Bizible Marketing Attribution
  • Collaborate with Salesforce developer to prioritize and delegate workload assignments (Apex experience recommended)
  • Transfer our user base from Salesforce Classic to Salesforce Lightning
  • Maintain and update reports and dashboards
  • Manage integrations with tools like Conga, Rollup Helper, and Various Apex Triggers and Classes and troubleshoot issues that may occur
  • Strategically identify gaps in our salesforce instance and proactively recommend solutions to core business problems
  • Solve Core Salesforce Issues like Parent-Child Relationships, Standardized Opportunities, and introducing thoughtful validation


You may be the right fit if you have:

  • 3 or more years as a full-time Salesforce Administrator
  • Experience with programming languages such as SQL, JavaScript, HTML, Java and Apex a plus
  • A demonstrated ability to execute urgent needs, while also thoughtfully curating a strategy or vision for the future of our Salesforce processes
  • The ability to take an ambiguous request and translate it into a clearly scoped process for automation
  • Proven capability to independently research and solve technical problems
  • A sense of pride in writing clean, well-documented code and processes


Don’t think you fully fit the bill? Apply anyways. Internally, we’re in the business of building leaders.


Travel: 

No travel anticipated

Work Environment:

The RealSelf office sits in a historic Pioneer Square building. Employees also have the option to bring their dogs to work!

About RealSelf:
RealSelf.com is the leading consumer destination in the $32B US medical aesthetics market. We make it easy to get the information and deep support needed to make confident purchase decisions. Since 2006 our authentic stories, unbiased ratings, and expert answers from board-certified doctors have helped millions of people explore treatments and decisions that range from laser skin resurfacing to highly considered cosmetic surgery. With the backing of world-class investors we’re growing RealSelf into a global business with a broad range of services. Come join our super talented and passionate team!

Check out our realselflife Instagram account to keep up on company updates and learn more about life at RealSelf.

RealSelf is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

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Location

Our HQ is in Seattle's Pioneer Square neighborhood, which boasts trendy coffee shops, art galleries, and restaurants. Easy to commute to via transit.

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