Convoy
Convoy is the most efficient digital freight network.
Seattle, WA

Senior Account Manager at Convoy

| Seattle
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Convoy is transforming the $800 billion trucking industry. Our mission is to transport the world with endless capacity and zero waste. The industry is huge and so is the opportunity to change the way freight moves.
The next time you’re out driving and see an 18-wheeler on the road, that truck is empty 35% of the time. When big trucks drive empty, they throw unnecessary CO2 into the atmosphere. In fact, empty trucks generate more than 76 million metric tons of wasted carbon emissions every year. At Convoy, our digital freight network helps reduce those empty miles and cut carbon waste by nearly half.
This is your opportunity to collaborate with an incredible group of people and help transform the freight industry. Join Convoy and help move the world forward!
About You
You are eager to join a fast paced, rapidly growing startup. You will demonstrate the ability to excel in a dynamic work environment as an early member of a growing team. In partnership with sales and operations teams, the Enterprise Account Managers or Senior Enterprise Account Managers will run or help run strategic vision and execution within Convoy's largest customer accounts. 

You will:

  • Achieve customer growth and retention targets, including identifying expansion opportunities
  • Drive revenue and growth with Convoy’s enterprise customers
  • Develop and execute against strategic account plans for enterprise customers
  • Analyze customer data and share insights both internally and externally, as applicable
  • Develop and distribute strategic customer reporting
  • Lead account-based programs / project management initiatives
  • Drive data. Ability to break down high level business problems into concrete systematic solutions.
  • Run business reviews on-site with customers
  • Execute on shared account on-boarding process and framework with other key partners; including business development and operations
  • Ensure the highest level of customer satisfaction
  • Operate across cross-functional teams to execute programs and deliver exceptional service.

We’re looking for someone who has:

  • 6+ years of account management experience
  • Consistent track record of on-boarding, retaining and growing enterprise customers
  • Exceptional Excel/Data management skills
  • Strong operations or detailed account management experience (comfortable diving into the details)
  • Demonstrated ability to build trust with both internal and external stakeholders
  • Self directed and proactive approach to work - adept at working in highly dynamic environments
  • Creative thinker able to develop new internal processes and push our customers to think differently

Nice to haves:

  • Transportation or other logistics industry experience a plus
  • Technology industry and start­up experience a plus
  • SQL experience a plus

You will be evaluated on:

  • Customer obsession - ability to listen and understand our customer’s business, partnering with them to deliver outstanding results
  • Delivering results -- financial and KPI performance
  • The ability to break down high level business problems into concrete analytical solutions.
  • A passion for innovation, problem solving, and constant change
  • Effective communication - strong verbal, written, customer service, and social skills
  • Self­ motivation and independent problem solving
  • Data motivated decision making

Convoy is an equal-opportunity employer and we welcome applicants from all backgrounds. If you’re a passionate team player who wants to have an outsized impact on a diverse and dynamic team, we’d love to hear from you!

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Where we are

4th Avenue, Seattle, WA 98101

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What are Convoy Perks + Benefits

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Team owned deliverables
Team based strategic planning
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Team workouts
Acme Co.'s team fitness initiatives include In-office yoga.
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Child Care Benefits
Acme Co. provides Backup child care assistance.
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Convoy has a flexible vacation policy so you can take the time off you need.
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Happy hours are hosted On occasion .
Relocation Assistance
Professional Development Benefits
Lunch and learns
Acme Co. hosts lunch and learn meetings once per month.
Cross functional training encouraged
Promote from within

An Insider's view of Convoy

What's something quirky about your company?

At our weekly all-hands meeting we ask 3 new hires to come up and share "Two Truths and a Lie". This is extra neat because you get to familiarize yourself with new folks and also learn something fun about the people you work with. Sometimes we even learn new vocabulary, like what a Luthier is (a maker of stringed instruments)!

Jocelyn

Director of Recruiting

What's the biggest problem your team is solving?

Matching the right truck to the right load is one of the most expensive and manual steps in a traditional brokerage. Many people thought it couldn't be solved in an automated way because of the complexity. It took us 3 years and in Jan 2019 we announced that we had reached 100% automated matching.

Ziad

Chief Product Officer

How has your career grown since starting at the company?

My role has shifted from being just a product owner to taking on a more active role in leadership activities at the company. I contribute to hiring across the company, speak at various panels and events, help sustain our core culture through hyper growth, and act as a founding member of Women Discussion Groups at Convoy.

Himani

Senior Manager, Product

How do you empower your team to be more creative?

We’ve built a culture where all ideas are welcome, candid debate is encouraged, and it's okay to fail. We focus on values that encourage us to ask questions, challenge ideas, and discuss wild ideas; driving them forward when possible. Creativity has spurred some of our biggest innovations, like automated detention for carriers!

Melanie

Director, Operations

Jobs at Convoy
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Manager, Operations

Convoy
Seattle
9 hours ago
+34
You are a strong operational executor with people management experience who is eager to help Convoy scale and can demonstrate the ability to excel in an intense, dynamic work environment as an early member of a growing team. In partnership with the other Convoy operations teams an Operations Manager will help hire, onboard, and lead a team of Operations Specialists and Sr. Specialists. You’ll play an integral role in setting direction for your team and will bring the energy, grit, and work ethic necessary to get the job done!

Program Manager, Vendor Operations

Convoy
Seattle
10 hours ago
+34
As part of the Vendor Operations team, you will be responsible for overseeing a select portfolio of outsourced tasks and managing the day to day operations of those tasks to meet and exceed account goals. You will also be responsible for driving overall programs and projects related to your portfolio of tasks to help the Vendor Operations team achieve departmental goals and improve efficiency. You are a strategic-thinker, problem-driven, efficiency-obsessed individual with a high sense of urgency to help Convoy scale. 

Senior Account Manager

Convoy
Seattle
10 hours ago
+34
Achieving partner and account growth & retention objectives. Developing a deep understanding of each partner’s internal structure, goals, and challenges with a constant eye to partner growth. Working closely with Partner Development Director to identify and prioritize expansion opportunities. Developing and executing against strategic partnership plans. Analyzing partner portfolio account data and sharing insights both internally and externally, as applicable. Leading partner-based programs and project management initiatives. Developing and distributing strategic partnership reporting. Driving analyses. Ability to break down high level business problems into concrete analytical solutions. Running business reviews on-site with partners. Executing on partner onboarding process and framework with internal stakeholders. Ensuring the highest level of partner and customer satisfactionOperating with cross-functional teams to execute programs and deliver exceptional service.

Data Scientist

Convoy
Seattle
22 hours ago
+34
We are looking for experienced Data Scientists to work with Convoy’s Carrier team. The Carrier team is responsible for managing the supply side of trucks in our marketplace. Our objective is to ensure that every shipment is matched with a carrier and that carriers can find the loads they are looking for on our app. You will be responsible for developing insights about our carrier network, building models, analyzing experiments, developing ROI measurement and working with business stakeholders to determine next steps with our product. Ideal candidates have experience delivering and enjoy working on high visibility and high impact projects.

Research Scientist

Convoy
Seattle
1 day ago
+34
Work on the following: Recommendation Systems, Forecasting/Time Series, Marketplace Dynamics, Prediction/Classification, Experimentation, Causal Inference/Observational Data Analysis, Auction Design and Optimization. Leverage communication and personal management skills to achieve outcomes. Work effectively with a diverse, interdisciplinary group of researchers & engineers within and across teams. Have a very strong quantitative background.

Senior Research Science Manager, Marketplace Demand

Convoy
Seattle
1 day ago
+34
We are looking for an experienced data science leader to drive the science roadmap and project execution of the Marketplace Demand organization’s long-term procurement auctions team. This team owns Convoy’s core models, platforms, and tooling for optimizing our participation in and strategy for contract freight procurement auctions, including forecasting, risk management, bid optimization, and shipper behavior modeling, delivering substantial impact to Convoy’s business. In this role you will work closely with scientists, product managers, engineers, and cross-functional business partners in defining Convoy’s science and product strategy for this space and guiding the science team’s delivery of models, experiments, and analyses.

Program Manager, Strategic Supply

Convoy
Seattle
1 day ago
+34
You are a strategic, data-driven leader who can work across functions to diagnose root causes of problems and execute solutions. You’re results-oriented, both for the business and for your customers. You are ideally experienced in a marketplace business, familiar with the relationship between supply and demand. You’re great at experimenting with new solutions, assessing success, and choosing the right solutions for big investments.

Business Analyst

Convoy
Seattle
1 day ago
+34
We are looking for a Business Analyst to work in Convoy’s Shipper Experience Org. You will work on two of our newest product offerings: Convoy Connect and Convoy’s Shipper Platform. This team is responsible for creating the tools and software that our shippers use on a daily basis to help automate and improve traditionally manual processes.

Senior Research Scientist/Economist - Marketplace Forecasting

Convoy
Seattle
2 days ago
+34
We are looking for an experienced Research Scientist/Economist to join the Contract Team in Convoy’s Marketplace organization. This team owns Convoy’s core models and systems for contract price optimization and long-term forecasting, areas of strategic importance to Convoy. This role has the potential to unlock significant value for the company as we double-down on the fundamental models at the heart of our business.

Software Engineer, Platform Excellence

Convoy
Seattle
2 days ago
+34
Solid system design skills and operational expertise to enable teams to make the right design trade-offs. Strong collaboration skills to help drive operational best practices and help teams raise the bar on service health. Strong debugging skills to diagnose and root cause issues across the entire stack. Experience handling large scale servicesA history of developing and reliable services and ability to impart the lessons learned therein. The ability to dive deep into new technologies and learn quickly. Confidence in reading and writing service or automation code.

Senior Economist, Network Efficiency

Convoy
Seattle
2 days ago
+34
We are looking for an experienced Research Scientist/Economist to join the Network Efficiency in Convoy’s Marketplace organization. Optimizing our network of carriers is core to Convoy’s mission to automate the logistics industry. Today, we use machine learning, economic analysis, and operations research to figure out freight prices, shipment relevance for carriers, auction bidding strategy, and other internal processes. However, we’ve only begun to scratch the surface of possibilities across our transportation network - efficient load bundling, improving and fleet optimization are new frontiers that are central to Convoy’s success.

Associate Corporate Counsel - Privacy

Convoy
Seattle
2 days ago
+34
We are looking for a talented attorney to join the Convoy Legal Team. You’ll work closely with our Legal team and throughout the company on technology and intellectual property related matters. This is an opportunity to join a rocketship and make an impact from day one.

Senior Internal Communications Manager

Convoy
Seattle
2 days ago
+34
Create the company-wide internal communication plan and calendar. Create a messaging framework that drives employee engagement and reinforces our values. Partner with the leadership team on all internal events and announcements, providing guidance that promotes transparent communication. Manage the content and production of all company-wide meetings and events.  Measure the success of internal communications and make ongoing improvements based on results. Create best practices and an internal style guide to ensure consistent communications across all teams. Draft and edit employee communications including emails, executive presentations, FAQs and intranet pages. Partner with public relations and marketing departments on communications for large company announcements.

Director, Carrier Sales

Convoy
Seattle
4 days ago
+34
As the Senior Manager of our Managed Carrier Partnerships team, you will be responsible for leading a carrier-focused account management team to design and improve how we partner with, and create value for, carriers. This is a high-growth opportunity and your team will be responsible for sourcing and building partnerships with new carriers, actively managing these partnerships, influencing how our technology and marketplace interacts and works with carriers, improving products and processes, and launching new solutions that are mutually beneficial for carriers and Convoy. This is an exciting opportunity to lead a team that is fundamentally improving our marketplace and how we partner with our carriers.

Senior Program Manager, Shipment Growth

Convoy
Seattle
5 days ago
+34
As a Program manager on the Shipment growth product team you will work across the organization to develop and accelerate new offerings focused on driving volume growth. This role will primarily be focused on Shipper facing new pricing offerings and will require you to partner with Sales, Partnerships and Product to envision, launch and scale new programs to fulfil unmet customer needs. Strong communication, ability to think big and create 0->1 initiatives, technical aptitude, and the ability to influence across the company to incubate new solutions for our customers are a must.

Software Engineer, Machine Learning

Convoy
Seattle
1 week ago
+34
Engineering new features into our existing pricing and relevance models. Exploring new pricing models to better predict the future. Building out our machine learning infrastructure. Training new automated agents to streamline operational processes. Developing new bidding/auction models to bid on shipments. Designing our experimentation framework.

Product Designer II, Carrier Experience

Convoy
Seattle
1 week ago
+34
Convoy is transforming the $800 billion trucking industry. Our mission is to transport the world with endless capacity and zero waste. The industry is huge and so is the opportunity to change the way freight moves. The next time you’re out driving and see an 18-wheeler on the road, that truck is empty 35% of the time. When big trucks drive empty, they throw unnecessary CO2 into the atmosphere. In fact, empty trucks generate more than 76 million

Senior Product Designer, Shipper

Convoy
Seattle
1 week ago
+34
As a Senior Product Designer for the Shipper team, you'll be creating the vision for our demand platform. This means designing data-driven solutions that can be used by both our customers and Convoy's operations team to effectively optimize the procurement and execution of shipments. This is a high-impact innovation area for Convoy, with the majority of our revenue driven by this product group. You'll own end-to-end design process for your team, including everything from user research to refined design deliverables. You'll be expected to deeply understand the problem space by getting to know your customers, and translate that understanding into effective solutions.

Financial Analyst

Convoy
Seattle
1 week ago
+34
Convoy is transforming the $800 billion trucking industry. Our mission is to transport the world with endless capacity and zero waste. The industry is huge and so is the opportunity to change the way freight moves. The next time you’re out driving and see an 18-wheeler on the road, that truck is empty 35% of the time. When big trucks drive empty, they throw unnecessary CO2 into the atmosphere. In fact, empty trucks generate more than 76 million

Director of Account Management

Convoy
Seattle
1 week ago
+34
You are a proven and experienced account management leader in a high growth and fast paced environment. You have a proven track record of building Fortune 500 customers in high-growth situations, and building long-term strategic relationships with them. You have experience in growing revenue, managing service and leading teams that manage those levers to Fortune 500 companies. You have led teams of 20 or more people, and are able to marshall your team to meet extraordinary goals. You can recruit, hire, and coach people in your organization to become incredible account managers. You hold your team to high standards and are passionate about people development. You are tech savvy and also work well across an organization, forming strong partnerships with internal stakeholders, including operations, marketing, product, and finance.

Director, Network Strategy & Planning

Convoy
Seattle
1 week ago
Convoy is transforming the $800 billion trucking industry. Our mission is to transport the world with endless capacity and zero waste. The industry is huge and so is the opportunity to change the way freight moves. The next time you’re out driving and see an 18-wheeler on the road, that truck is empty 35% of the time. When big trucks drive empty, they throw unnecessary CO2 into the atmosphere. In fact, empty trucks generate more than 76 million

Sr. Instructional Designer, Onboarding & Culture

Convoy
Seattle
1 week ago
Design a holistic onboarding strategy for Convoy across 30/60/90 days and collaborate with key org-specific stakeholders in this planning process. Dive into about the various parts of the Convoy business orgs to understand how they fit together and help paint that picture for our new hires. Develop in-person, virtual, manager-facing and self-paced resources so every new hire has a clear understanding of Convoy, our culture, and their role. Craft an onboarding strategy that accounts for remote and in-person hires. Work with relative stakeholders across the company to vet content plans and ensure the most relevant content is presented and updated. Facilitate and update new-hire content as the business evolves.

Senior Program Manager, Carrier Products

Convoy
Seattle
1 week ago
Convoy is transforming the $800 billion trucking industry. Our mission is to transport the world with endless capacity and zero waste. The industry is huge and so is the opportunity to fundamentally change the way freight moves across America and beyond for the better. We are passionate about thinking big and solving really complex problems to make the lives of truck drivers, shippers and other people in the freight industry easier through our

Senior Research Science Manager, Network Efficiency

Convoy
Seattle
1 week ago
Building quantitative mathematical models to represent various transportation and logistics systems. Creating computer simulations to support operational decision-making. Developing model-based optimization, simulation, and/or predictive tools to identify and evaluate opportunities to improve all aspects of Convoy’s network. Working with software engineering teams to drive scalable, real-time implementations of your solutions.

Software Engineer

Convoy
Seattle
1 week ago
Building delightful features that make it easier to run a small trucking business. Inventing best-in-industry tools while working side-by-side with teams inside the company who closely with our operations team. Writing scalable software for processing millions of dollars of payments. Using machine learning to improve our margins or brokerage efficiency. Crafting products to help other teams at Convoy scale.

Senior Program Manager, Capacity Planning and Workforce Management

Convoy
Seattle
1 week ago
You are a strong programmatic leader eager to have a big impact at Convoy. You’ll partner with Finance, Operations, Product, and Data Science to optimize utilization across our teams. You are a leader in your field, with expertise in workforce management and optimization, a strong analytical toolset, and experience working cross-functionally to solve problems with product and process changes. You thrive in an ambiguous, fast-paced, and dynamic environment, and are excited to help Convoy deliver best-in-class service as efficiently as possible. If you want to think big about optimizing operations, are passionate about data, and want to see a tangible impact of your work, this is a role for you.

Senior Product Manager, Marketplace Demand

Convoy
Seattle
1 week ago
In your role, you will build new systems for acquiring and optimizing our contract freight. To achieve this, you will build software systems and workflows for driving excellent control and growth of this business. This will require a data-driven mindset that grows both contract freight volume and margin. You will meet shippers in person, deeply understand their problems, and use that to create or enhance Convoy’s contract offerings. Additionally, you will work closely with internal Business and Technical teams.

Senior Human Resources Business Partner

Convoy
Seattle
1 week ago
Be a trusted advisor and strategic partner for Convoy’s Engineering and Product teams; working closely with senior leadership to develop plans and deliver solutions to help them align talent strategy with strategic business goals. Designing and executing core HR processes targeted to your designated business areas: recognition and rewards, onboarding, offboarding, performance management, employee relations, and people programs. Serve as the first point of contact for managers and employees for all HR matters; coach and support managers to handle employee issues in a manner consistent with Convoy’s values. Assess organizational needs and drive solutions in performance management, communication, training, diversity and inclusion, career and leadership development. Support managers in handling conversations regarding career growth, performance management, compensation, and equity. Review programs and policies for compliance with employment laws, regulations, policies, and best practices and recommend modifications if appropriate.  Guide management and employees to improve work relationships, build morale, and increase productivity and retention.

Senior Leader, Pricing

Convoy
Seattle
1 week ago
As the Director of Pricing on the Marketplace Growth team, you will be responsible for the company’s pricing strategy to achieve our marketplace, volume and profitability goals while working across our several internal and external stakeholders. 

Senior Manager Data Science, Operations

Convoy
Seattle
1 week ago
You are a strong technical leader passionate about optimizing operations and improving the experience of Convoy’s carriers, shippers, and operations teams. You are an experienced manager, a thought leader with a vision for how to leverage data science to optimize every aspect of a business, and a collaborative partner excited about working cross-functionally to drive rapid change. You thrive in an ambiguous, fast-paced, and dynamic environment, and are excited to help Convoy deliver best-in-class service as efficiently as possible. If you want to think big about optimizing operations, are passionate about data, and want to see a tangible impact of your work, this is the role for you!

Senior Data Scientist, Shipment Success

Convoy
Seattle
1 week ago
The Data Science team is at the core of Convoy’s business. We build the models that power freight pricing, shipment offer relevance, auction bidding strategy, and other core services. The breadth of the problems space is huge, spanning machine learning, optimization, metric definition, econometrics, and prediction domains. And we have only begun to dig into the difficult and diverse problems in our two-sided marketplace.

Senior Data Scientist - Operations

Convoy
Seattle
1 week ago
You are a strong technical leader passionate about optimizing operations and improving the experience of Convoy’s carriers, shippers, and operations teams. You are an experienced manager, a thought leader with a vision for how to leverage data science to optimize every aspect of a business, and a collaborative partner excited about working cross-functionally to drive rapid change. You thrive in an ambiguous, fast-paced, and dynamic environment, and are excited to help Convoy deliver best-in-class service as efficiently as possible. If you want to think big about optimizing operations, are passionate about data, and want to see a tangible impact of your work, this is the role for you!

Salesforce System Administrator II

Convoy
Seattle
1 week ago
The Salesforce Administrator will be responsible for the execution of day-to-day configuration, support, and maintenance of our Salesforce instance, as well as continuously improving the platform to enable our growth. You will work closely with the Sales Operations team and several stakeholders in Business Operations and Sales Strategy and Demand, as well as Finance and Marketing, to ensure core processes and systems are well defined, precisely measured, and function effectively and with scale.

Senior Account Executive

Convoy
Seattle
1 week ago
About you are eager to get your foot in the door at a fast paced, rapidly growing startup. You will demonstrate the ability to excel in a dynamic work environment as an early member of a growing team. In partnership with the sales team, the account executive will be responsible for managing the end to end sales process with our shipping customers. Convoy is an equal-opportunity employer and we are actively seeking a diverse team. If you're a collaborative recruiter who wants to have an outsized impact with a small, tight-knit team, we'd love to hear from you.

Principal Engineer

Convoy
Seattle
1 week ago
As a Principal Engineer at Convoy, you will help guide the evolution of our core systems and capabilities while supporting new green field opportunities. You will help establish technical standards and drive Convoy system architecture, engineering practices, and engineering methodologies. You work on our hardest problems, building high quality, scalable, and architecturally sound systems that are aligned with our business needs. Principal Engineers are pragmatic visionaries who can translate business needs into workable technology solutions. Your expertise is deep and broad allowing you to produce both detailed technical work and high-level architectural designs. Principal Engineers are leaders and mentors, setting excellent examples for their local teams and the entire engineering community.

Engineering Manager - Data Platform

Convoy
Seattle
1 week ago
Ideal candidates will be driven, empathetic leaders with experience building and managing world-class teams of diverse engineers. They will also have a passion for understanding the needs of our customers, our business and our engineers, to determine the strategic path forward for our team. They will enjoy leading the careers of extraordinary software developers, collaborating with diverse stakeholders, and will bring a growth mindset and strong learning orientation. Additionally, they will be part of the engineering leadership team @ Convoy, and help shape the growth of the broader engineering organization.

Engineering Manager, Ops Foundation

Convoy
Seattle
1 week ago
Ideal candidates will be driven, empathetic leaders with experience building and managing world-class teams of diverse engineers. They will also have a passion for understanding the needs of our customers, our business and our engineers, to determine the strategic path forward for our team. They will enjoy leading the careers of extraordinary software developers, collaborating with diverse stakeholders, and will bring a growth mindset and strong learning orientation. Additionally, they will be part of the engineering leadership team @ Convoy, and help shape the growth of the broader engineering organization.

Senior Product Manager, Shipper Growth

Convoy
Seattle
1 week ago
Convoy is looking for a Senior Product Manager to lead a strategically critical effort for Convoy. Your scope consists of new product development: aligning product vision with business objectives, translating user insights into feature ideation, and prioritizing and executing a roadmap. To help you succeed, your team will consist of dedicated engineers, designers, data scientists, sellers, account managers, and marketers. You will work directly with customers to understand their problems and develop new solutions from first principles. 

Senior Product Manager, Shipper Tools & Enablers

Convoy
Seattle
1 week ago
Are you passionate about working autonomously and being responsible for your domain end-to-end? Convoy is looking for a Principal Product Manager to lead a strategically critical effort for Convoy. Your work will span company-level strategy through to roadmap and execution. To help you succeed, your team will consist of dedicated engineers, designers, data scientists, sellers, account managers, and marketers. You will work directly with customers to understand their problems and develop new solves from first principles. 

Senior Program Manager, Portfolio Management

Convoy
Seattle
1 week ago
As a Portfolio Manager for the Marketplace Growth team, you will be responsible for maximizing Convoy’s business outcomes as it relates to contribution margin dollars within a vertical portfolio of freight. You will also be responsible for maximizing the portfolio’s value and balancing the risks of programs and initiatives that support the company strategy and vertical growth. You will partner closely with the Sales and Account Management teams and will be a leader in guiding investments in various programs and projects against the company’s strategic plans and goals.

Account Executive II

Convoy
Seattle
1 week ago
You are eager to get your foot in the door at a fast paced, rapidly growing startup. You will demonstrate the ability to excel in a dynamic work environment as an early member of a growing team. In partnership with sales team, the account executive will be responsible for managing the end to end sales process with our shipping customers.

Director, Demand Product Strategy & Operations

Convoy
Seattle
1 week ago
Serve as project manager for our Skilljar implementation, including managing the timeline for onboarding, content migration, and go-live for DreamBox. Quickly learn Skilljar platform and serve as ‘super-user’ for DreamBox stakeholders, including developing DreamBox specific training content for roll out. Migrate existing online content to Skilljar platform, communicating risks and timelines to internal stakeholders. Build new DreamBox content on Skilljar platform and manage cutover from current platform. Work with SVP, Client Success as an advisor to define success criteria for customer online learning services.

Account Manager II

Convoy
Seattle
1 week ago
You are eager to join a fast paced, rapidly growing startup. You will demonstrate the ability to excel in a dynamic work environment as an early member of a growing team. In partnership with sales and operations teams, the Enterprise Account Managers or Senior Enterprise Account Managers will run or help run strategic vision and execution within Convoy's largest customer accounts. 

Sales Recruiter

Convoy
Seattle
1 week ago
You are eager to get your foot in the door at a fast paced, rapidly growing startup. You will demonstrate the ability to excel in a dynamic work environment as an early member of a growing team. As a part of the recruiting team, you'll bring the experience of a seasoned Talent Acquisition Professional and the enthusiasm and attitude necessary to get the job done!

Sales Development Representative

Convoy
Seattle
1 week ago
You are a sharp, agile, and energized with a desire to take part in the dramatic growth currently underway. In this role, you will make outbound calls to potential clients who have expressed interest in learning more about Convoy or appear to be strong potential customers based upon our general market focus. The Sales Development Representative qualifies prospective customers through targeted questions about their business strategy to include informing them about Convoy’s mix of technology and transportation services and ascertains the likelihood of the prospect being a good match for our services. Leveraging a mix of high volume phone calls and outbound email communication, this person will have a passion for delivering a strong first contact experience for future customers.

Senior Program Manager, Convoy Connect Growth

Convoy
Seattle
2 weeks ago
Are you passionate about solving problems, having a broad charter, and making a strategic impact? Convoy is looking for a Senior Program Manager to lead growth initiatives for Convoy Connect. Convoy Connect is a free transportation management system (TMS) for shippers of all sizes. It levels-up shippers out of spreadsheets and emails and into a state-of-the art freight command center. You will partner closely with product management, engineering, data science, sales, marketing, and most importantly, our customers to make growth happen. The role will require a data-driven mindset and a willingness to be hands on to identify problems and create solutions. Strong communication, ability to think big, technical aptitude, and the ability to influence across the company to incubate and scale new solutions are a must.