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Senior Leader, Enterprise Business

| Seattle
Convoy, one of the fastest growing startups in the U.S., is transforming the $800 billion trucking industry. Convoy offers the world's largest companies the best option for moving their freight through its network of thousands of technology-connected trucking companies. Shippers get instant quotes, real-time GPS tracking on all shipments, and actionable business analytics to improve their supply chain. Trucking companies get access to free tools and resources that allow them to find loads they want, drive fuller trucks, and get paid quickly. Convoy is growing quickly and hiring in every area. Come join a company that is literally moving the world forward!
Founded in 2015, Convoy is backed by this century's leading disruptors, including the founders and CEOs of Amazon, Microsoft, Salesforce, eBay, Linkedin, Expedia, Dropbox, KKR, Starbucks, and others.
Convoy is on a roll, and we’re seeing incredible success and momentum. However, for us to get to the next level and achieve our long-term goals, we must grow our business with enterprise customers by an order of magnitude. This won’t be easy, but with the right leader - someone smart, dynamic, and hardworking - someone who can learn, navigate, and eventually mold the freight industry - and someone who can develop deep relationships with senior executives at Fortune 500 companies - we can do it.
About You:
You are an experienced business leader in a high growth and fast paced environment. You have a proven track record of winning Fortune 500 customers in competitive situations, and building long-term strategic relationships with them over years. You have experience in selling to and leading teams that sell to and grow Fortune 500 companies. You have led teams of 50 or more people, and are able to marshall your team to meet extraordinary goals. You can recruit, hire, and coach people in your organization to become incredible salespeople and account managers. You hold your team to high standards and are passionate about people development. You are tech savvy and also work well across an organization, forming strong partnerships with internal stakeholders, including operations, marketing, product, and finance.
Responsibilities:
Revenue growth:
You will report to the Chief Revenue Officer and own Convoy’s enterprise business category. This represents a large portion of Convoy’s revenue, and you will be responsible for driving significant and fast growth in this category. You will lead the team to acquire new enterprise customers and exponentially grow revenue from our existing customers - through your team, through developing deep relationships with them personally, and through matching their pain points with Convoy’s offering.
Team growth and management:
You will start by managing a team of 30-40 people, including highly skilled salespeople and account managers. You will coach and manage the team, identify and develop leaders, and also hire additional people to expand the team to 75+ over the next year. You will drive urgency with the team, motivate them to accomplish challenging goals, and also guide their long-term careers.
Customer experience:
You are responsible for the customer experience of our enterprise customers. You own ensuring that they love Convoy, and they have a great experience with our product and people. In the context of this area, you will meet frequently face-to-face with customers, understand their needs and pain points, and work closely with leaders and individuals across the company to ensure we’re building the right products, improving the right processes, and building the right team to create a world-class experience for our customers.

Experience:

  • 15+ years of sales and account management leadership experience in the tech industry or transportation/supply chain industry (e.g. managing and building teams, demonstrated success in growing client revenue and customer satisfaction)
  • Experience managing teams of 50+ people, including salespeople and account managers.
  • Demonstrated leadership skills in managing and influencing decision-makers and key stakeholders
  • Demonstrated excellence in building and developing high-performing account management and sales teams
  • Outstanding communication and interpersonal skills; demonstrated ability to positively impact and influence; superior peer relationship skills

Convoy is an equal-opportunity employer and we are actively seeking a diverse team. If you’re a collaborative team leader who wants to have an outsized impact with a small, tight-knit team, we’d love to hear from you!

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • TypeScript Languages
    • GraphQLLanguages
    • ReactLibraries
    • ExpressFrameworks
    • Node.jsFrameworks
    • DockerFrameworks
    • Amazon SageMakerFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • SnowflakeDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • FigmaDesign
    • AdobeXDDesign
    • ZeplinDesign
    • TrelloManagement
    • NotionManagement
    • WordpressCMS
    • SalesforceCRM
    • MandrillEmail
    • IterableEmail
    • MarketoLead Gen
    • OutreachLead Gen

Location

4th Avenue, Seattle, WA 98101

An Insider's view of Convoy

What's the biggest problem your team is solving?

Matching the right truck to the right load is one of the most expensive and manual steps in a traditional brokerage. Many people thought it couldn't be solved in an automated way because of the complexity. It took us 3 years and in Jan 2019 we announced that we had reached 100% automated matching.

Ziad

Chief Product Officer

How has your career grown since starting at the company?

My role has shifted from being just a product owner to taking on a more active role in leadership activities at the company. I contribute to hiring across the company, speak at various panels and events, help sustain our core culture through hyper growth, and act as a founding member of Women Discussion Groups at Convoy.

Himani

Senior Manager, Product

What projects are you most excited about?

Completely reimagining an industry core to our economy and making it as efficient as possible. Building the framework and models that allow Convoy to reduce inefficiencies at every stage of the shipping process, and in turn reduce empty miles, truck traffic, and the environmental impact of shipping, is both rewarding and intellectually stimulating.

Max

Senior Director, Data Science

What are Convoy Perks + Benefits

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Team owned deliverables
Team based strategic planning
Open office floor plan
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Professional Development Benefits
Lunch and learns
Acme Co. hosts lunch and learn meetings once per month.
Cross functional training encouraged
Promote from within
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