Senior Research Scientist, Trucking

| Bellevue, WA, USA
Employer Provided Salary: 177,600-217,000 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.
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About Flexport: 

At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $8.6T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. 

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. At a valuation of $8 billion, we’re experiencing record growth and are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

Solve the world's most challenging problems in the Trucking industry with dataThe opportunity:

Flexport Trucking is looking for a creative, technically-minded Senior Research Scientist who is motivated to solve some of the world’s most challenging problems in the Trucking industry.

Flexport Trucking’s Convoy Platform is the nation’s leading digital freight network. We build technology to find smarter ways to connect brokers and shippers with carriers, solving some of the toughest problems in the 800-billion-dollar freight industry. Our interconnected network and platform capabilities enable the movement of millions of truckloads across the country - saving money for shippers and brokers, increasing earnings for drivers, and avoiding unnecessary carbon waste for our planet. Come learn what it’s like to work on complex problems in a massive industry at the center of our economy.

Research Science is at the core of Flexport Trucking’s Convoy Platform. We build models that power freight pricing, shipment relevance engines matching shipments and drivers, auction bidding strategy, and other core services. We also forecast business metrics, evaluate the causal impact of business decisions, design statistical and machine learning models to optimize our product, and leverage our data to generate insights for our customers. The breadth of the problem space is huge, spanning machine learning, optimization, causal inference, experimental design, and econometrics domains. We have only begun to dig into the difficult and diverse problems in our two-sided marketplace. 

We are seeking a highly skilled Senior Research Scientist to contribute to the development of new Science-powered features within our marketplace, including but not limited to expanding our best-in-class auction mechanisms to better service our diverse broker and carrier base, developing algorithms for workforce planning and management to staff Flexport operations team, building fraud prevention and risk management systems to safeguard Convoy’s carrier network, producing load recommendations for carriers within the app, etc.

You will:

  • Own the expansion and development of existing and new science-powered features within the Convoy Platform Design and develop innovative auction systems and load recommendation engines that match shippers and brokers with carriers more efficiently, and ensure fair pricing. Develop prediction models that minimize the business risks within Convoy’s carrier network. This entails analyzing data, developing scientific models, and implementing algorithms that work efficiently for different trucking capacities, routes, and market conditions.
  • Develop feedback-aware automated decision-making systems
    There are many situations where models simply do not outperform humans. We are looking for individuals who are open to building systems capable of ingesting human inputs. This means as part of the role, you will continuously analyze feedback from brokers, shippers, and carriers to identify areas for improvement, fine-tune auction parameters, and optimize performance.
  • Engage collaboratively
    Science drives automated decisions across many domains at the Convoy platform. We seek individuals with a history of leading successful collaborations with cross-functional teams including product managers, engineers, and data scientists to ensure seamless integration of the modeling solutions within the Engineering systems. 
  • Innovate Deliberately
    We’d like the individuals joining our team to stay up-to-date with the latest advancements in machine learning, optimization techniques, and market dynamics to drive innovation and maintain a competitive edge.

You should have:

  • Leadership and Domain Experience
    Ph.D. or MS in Computer Science, Statistics, Applied Math/OR, Engineering, or related quantitative field with a minimum of 5+ years of experience developing machine learning solutions.
  • Technical Aptitude
    Experience using Python tools and SQL to train, maintain, and deploy models with a robust service API for production.
  • Technical Problem Solving
    Ability to frame business problems as automated decision solutions and contribute as a technical leader on our collaborative teamsIntelligent but practical; you want to get things done and love simplicity.
  • A plus if you have experience in 
    • Two-sided marketplaces, financial markets, and economic theory.
    • Developing mature models and doing the tough research work to unlock value.

Successful Flexporters share these traits:

  • We’re passionate about solving complex problems and get excited about diving deep to understand an issue.
  • Our titles don’t define us, we do what’s needed to prioritize our customers.
  • We support others through change and uncertainty and stay the course when things get challenging.
  • We believe in our mission and the potential for impact in our space.

#LI-Hybrid

Worried about not having any logistics experience? 

Don’t be! Our mission is to make global trade easy for everyone. That’s why it’s important to bring people from diverse backgrounds and experiences together with our industry veterans to help move the global logistics industry forward.

We know this industry is complex. That’s why we invest in education starting day one with Flexport Academy, a one week intensive onboarding program designed specifically to set every new Flexport employee up for success.

The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training.

The US base salary range for this position: (exclusive of bonus, equity and benefits.)

$173,340$193,050 USD

At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. That is why Flexport is committed to creating and nurturing an environment where anyone can be their authentic self. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

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Location

Our office is right in the heart of historic Seattle, steps from Pike Place Market and surrounded by food, music, art, and ocean and mountain views.

An Insider's view of Flexport

What’s the vibe like in the office?

The Seattle office is incredibly collaborative, fun, and full of energy. Whether it’s spinning a prize wheel for birthday gifts or having offsite events on a boat, our office always finds ways to come together and appreciate one another for the work that we do.

Dylan

Data Operations Associate

What projects are you most excited about?

I’m excited to be working on improving the performance of our teams using data-driven analysis. Combining what I already know about data with everything I still have to learn about operations will be a great challenge that I'm ready to take on!

Seema

Data Operations Associate

What makes someone successful on your team?

Knowing how to be a team player. At Flexport, you can't grow the business alone. That means dropping what you’re doing to help the person next to you, dive head first into a problem, and take initiative when you see a gap. The people on our teams come from a diverse pool of work experience, so there's always someone who can offer their expertise.

Cayla

Global Operations Manager

How do your team's ideas influence the company's direction?

Flexport is customer-obsessed, and thus our direction must be influenced by the ever-changing needs of our clients. Our teams collaborate closely with our clients to learn what truly impacts their supply chains, and it's our responsibility to unlock and create value by funneling those insights into our own work and throughout the rest of Flexport.

Pete

Senior Global Operations Manager

How does the company support your career growth?

The opportunities to grow your career at Flexport are vast. Expansions globally and domestically provide you the ability to master your work, but also expand your day to day and round out your experience. In addition, weekly meetings with your manager provide you the opportunity to state your career goals and discuss ways to achieve them.

Aaron

Global Operations Associate

What are Flexport Perks + Benefits

Flexport Benefits Overview

Flexport is an employee forward company. We know that life comes first and want you to take the time you need with our flexible paid time off program. We offer 100% covered health, vision, and dental insurance, 401K, performance bonuses, stock with a 10-year tax option, commuter benefits, a generous maternity (18 weeks with a phase back program that offers reduced hours and flexible schedule during their first month back) and paternity leave (8 weeks), free lunch and snacks, dog-friendly offices, pay equity, career advancement, and more.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Financial & Retirement
401(K)
Company equity
Performance bonus
Child Care & Parental Leave
Generous parental leave
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Vacation + Time Off
Unlimited vacation policy
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Relocation assistance
Onsite gym
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Mentorship program

Additional Perks + Benefits

We're proud that we collectively speak over 40 languages and live on 3 continents. We strive to create a workplace where candidates, employees, and all community members within Flexport’s ecosystem of connected organizations are encouraged to share their stories, celebrate their cultures, and learn from one another. Joining Flexport means joining a truly global community.

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