Operations
Content
Data + Analytics
Design + UX
Dev + Engineer
Finance
HR
Marketing
Operations
Product
Project Mgmt
Sales
Client Success Manager
Account Executive
Account Manager
Accountant
Analytics Manager
Android Developer
Art Director
Automation Engineer
Brand Manager
Budget Analyst
Business Analyst
Business Development Manager
Business Development Representative
Business Intelligence Analyst
Business Intelligence Developer
Business Intelligence Manager
CCO (Chief Creative Officer)
CFO (Chief Financial Officer)
CIO (Chief Information Officer)
Client Success Manager
CMO (Chief Marketing Officer)
Community Manager
Content Manager
Content Marketing Manager
Content Strategist
Controller
COO (Chief Operating Officer)
Copywriter
CPO (Chief Product Officer)
Creative Director
CRO (Chief Revenue Officer)
CTO (Chief Technology Officer)
Customer Support Manager
Customer Support Rep
Data Analyst
Data Architect
Data Engineer
Data Scientist
Design Director
Desktop Support
DevOps Engineer
Digital Marketing Manager
Director of Analytics
Director of Customer Success
Director of Marketing
Director of Operations
Director of Product Management
Director of Software Engineering
Editor
Email Marketing Manager
Engineering Manager
Event Planner
Finance Director
Financial Analyst
Front End Developer
HR Coordinator
HR Director
HR Manager
HR Specialist
Implementation Manager
Implementation Specialist
Inside Sales Manager
Inside Sales Representative
iOS Developer
Marketing Associate
Marketing Coordinator
Marketing Manager
Marketing Operations Manager
Office Manager
Operations Associate
Operations Manager
Principal Software Engineer
Product Analyst
Product Designer
Product Manager
Product Marketing Manager
Product Owner
Project Coordinator
Project Manager
Public Relations Manager
Public Relations Specialist
QA Analyst
QA Engineer
QA Manager
Recruiter
Sales Development Representative
Sales Director
Sales Engineer
Sales Manager
Sales Operations Analyst
Sales Operations Manager
Salesforce Developer
Scrum Master
Security Engineer
Senior Accountant
Senior Business Analyst
Senior Data Analyst
Senior Data Scientist
Senior Financial Analyst
Senior Marketing Manager
Senior Product Manager
Senior Product Marketing Manager
Senior Project Manager
Senior Recruiter
Senior Software Engineer
Senior Technical Writer
Senior UI Designer
Senior UX Designer
SEO Manager
SEO Specialist
Social Media Manager
Software Engineer
Software Test Engineer
Technical Project Manager
Technical Recruiter
Technical Support
Technical Writer
UI Designer
UX Designer
Vice President of Care
Vice President of Engineering
Vice President of Finance
Vice President of Human Resources
Vice President of Marketing
Vice President of Operations
Vice President of Product
Vice President of Sales
Visual Designer
Seattle
Seattle
Client Success Manager salary in Seattle
Average Base Salary in Seattle
$78,222
$2,500
Additional Cash Compensation
$80,722
Total Compensation
Median: $78K
Min: $55K
Max: $100K
How Much Does a Client Success Manager Make in Seattle?
The average salary for a Client Success Manager in Seattle is $78,222. The average additional cash compensation for a Client Success Manager in Seattle is $2,500. The average total compensation for a Client Success Manager in Seattle is $80,722. Client Success Manager salaries are based on responses gathered by Built In Seattle from anonymous Client Success Manager employees in Seattle.
Seattle by the numbers
2,062
Total number of Tech companies in Seattle
22,113
Total number of tech users on Built In Seattle
Submit your salary info to unlock all content
ALL INFO IS 100% ANONYMOUS & PRIVATE
Client Success Manager jobs in Seattle
As a Client Success Manager, you will report to the Manager of the Client Success Team. The CSM's primary goals are to delight clients, increase retention, and increase recurring revenue through the adoption of Subsplash services by strategically consulting, strengthening relationships, staying informed and educating clients on industry knowledge, and helping clients maximize their investment in Subsplash through fuller utilization of our platform. If you like collaborating with awesome people, making their day better, and quoting episodes of The Office, this role is probably the right fit for you!
As a Client Success Manager (CSM) you will partner with the clients in your assigned book of business; responsible for their renewals, upsells, and overall return on investment for their subscriptions. You work with the client directly in order to maximize the value they realize with our solutions; engaging from post-sale through renewal, making sure the customer is moving forward toward their own business goals at each step. You're successful in this role because you have a high degree of curiosity and a willingness to stretch, learn, develop, and (at times) be uncomfortable.
We are seeking a Senior Salesforce Administrator to join our CS organization in a pivotal role focused on using Salesforce and other business applications to drive automation and scale in our business processes and ensuring the support of our users.
We are seeking a Business Intelligence Analyst to join our Client Success Operations team to provide strategic insights into key areas of the business including: strategy & planning, account level customer engagement, forecasting, segmentation, customer health, technology investments, pricing, and process redesign. You bring strong technical acumen with data and an intuition for business to help inform & influence our teams continued growth and evolution.
You are not only highly skilled in querying multiple data sets and synthesizing disparate data into actionable insights, you can also use the data to tell a compelling story. Your analysis enables you to see what others do not. Your insights and recommendations will directly impact the business through targeted engagement, automation, process and enhanced productivity.
Senior Customer Success Manager
Smartsheet is looking for a proven Customer Success Manager to manage a set of large accounts in order to help drive a high level of customer satisfaction, successful product use, and customer retention. You will serve as the primary point of contact for key customers, understand customer success criteria, address questions, resolve issues and over time serve as a trusted Smartsheet advisor. For the right candidate, this is a career-defining opportunity to join us at a critical moment and truly have a significant impact. The ideal candidate should have a proven track record of Software as a Service (SaaS) account management, maintaining high customer renewal rates as a result of ongoing customer engagement, technical leadership, and outstanding communication skills.
Customer Success delivers the solution and expertise that makes it possible to transform a hiring process into a competitive advantage. Our solution is both repeatable and consultative and is based on building trusted, long-term partnerships. As our Head of Customer Success, you will be responsible for leading our team to deliver value directly to our clients while also building out a best-in-class playbook for Customer Success.
Manager of Customer Success
As Manager of Customer Success, you will manage a team of Customer Success Managers and partner with the Director of Customer Success to execute on the overall team vision. You will collaborate with Sales and Marketing to help drive growth of our business. This role is responsible for driving successful product usage, customer value, and retention.
Respond to client issues and concerns in a timely manner.
Process multiple types of bulk service requests for marketing, sales, and clients.
Support smaller accounts in tandem with account managers.
Liaison between clients and account reps by keeping in contact with up to date information.
Oversees monthly reporting and ad-hoc reporting requests from Sales, Customer Success Managers, clients, and Marketing.
Supports Sales in customer retention, satisfaction, increased revenue, and average order size.
Provide other departments and vendors with assistance.
Demonstrate knowledge and provide troubleshooting to clients for internal and third-party applications.
Other duties as assigned.
Customer Success Intern
Smartsheet is looking for a Customer Success Intern to support the Strategic Customer Success team as they drive customer satisfaction, successful product use, as well as customer retention and expansion. In partnership with the Strategic Customer Success leadership team, you will identify areas of opportunity to drive efficiencies as well as create new programs and processes to drive Smartsheet product adoption. You will also have the opportunity to shadow Customer Success Managers to learn customer onboarding best practices as well as programs that drive long-term product adoption. This is a hands-on role where you will be encouraged to be curious, ask questions, and provide recommendations based on your insights. The ideal candidate should be interested in Software as a Service (SaaS) account management and/or customer success, maintaining high customer adoption, technical leadership, and outstanding communication skills.
Customer Success Manager
Smartsheet is looking for a proven Customer Success Manager to manage a set of large accounts in order to help drive a high level of customer satisfaction, successful product use, and customer retention. You will serve as the primary point of contact for key customers, understand customer success criteria, address questions, resolve issues and over time serve as a trusted Smartsheet advisor. For the right candidate, this is a career-defining opportunity to join us at a critical moment and truly have a significant impact. The ideal candidate should have a proven track record of Software as a Service (SaaS) account management, maintaining high customer renewal rates as a result of ongoing customer engagement, technical leadership, and outstanding communication skills.
Senior Product Marketing Manager, Customer Success Services
+57
As the Senior Product Marketing Manager for Unity’s portfolio of Customer Success Services, including support, training, and other professional services, you will partner with the VP of Customer Success and our Enterprise Support teams to drive productization from ideation to reality. You will help drive growth by contributing to the strategic direction of the Services business and deliver clear value propositions, positioning, and messaging for Unity’s customers across the Customer Success Services product portfolio. You will report to the Director of Product Marketing and partner closely with the Customer Success team, Sales, and other Marketing teams to deliver service solutions and offerings for our growing business around the globe.
Customer Success Manager
+30
Snap! Raise is the nation’s leading technology platform for school, team, and club fundraising across the United States. We started this company by making a difference in our communities, right here in our own backyard. We are looking for a Customer Success Manager to join our growing team at our South Lake Union office. The Customer Success Manager will work directly with our external Market Development Managers to support group leaders across the country to help them realize and exceed their fundraising goals.
Client Success Manager Salary ranges
The most common Client Success Manager salary in Seattle is between $60k - $70k.
Average Client Success Manager Salary by Company Size
People with the job title Client Success Manager make the most at companies with 500+ employees, earning $77,100 on average.
Client Success Manager Salary by gender
The average Client Success Manager salary for women is $92,500 and the average Client Success Manager salary for men is $80,333.
Client Success Manager Salary by Years of Experience
The average salary for a Client Success Manager with 7+ years of experience is $100,000.
Average Operations salaries in Seattle
| Job Title | Average Salary | Salary Range |
|---|---|---|
| Customer Support Rep | $42,071 | Min: $34K Max: $56K |
| Technical Support | $57,955 | Min: $38K Max: $98K |
| Sales Operations Analyst | $58,750 | Min: $43K Max: $73K |
| Office Manager | $59,750 | Min: $39K Max: $120K |
| Desktop Support | $63,020 | Min: $39K Max: $90K |
| Operations Associate | $64,200 | Min: $41K Max: $86K |
| Business Analyst | $78,036 | Min: $57K Max: $102K |
| Client Success Manager | $78,222 | Min: $55K Max: $100K |
| Business Intelligence Analyst | $89,063 | Min: $57K Max: $115K |
| Operations Manager | $91,713 | Min: $48K Max: $152K |
| Marketing Operations Manager | $96,167 | Min: $66K Max: $140K |
| Senior Business Analyst | $100,019 | Min: $73K Max: $132K |
| Customer Support Manager | $105,857 | Min: $84K Max: $158K |
| Sales Operations Manager | $110,176 | Min: $83K Max: $154K |
| Director of Customer Success | $111,714 | Min: $90K Max: $153K |
| Director of Operations | $145,111 | Min: $85K Max: $199K |
| Vice President of Operations | $183,000 | Min: $135K Max: $248K |
| Vice President of Care | $201,000 | Min: $201K Max: $201K |
| COO (Chief Operating Officer) | $230,625 | Min: $134K Max: $417K |
Skills that affect Client Success Manager salaries in Seattle
1
Cold Calling
1% have this skill
2
Forecasting
1% have this skill
3
Sales Operations
1% have this skill
4
Office Management
1% have this skill
5
Account Management Ops
1% have this skill
6
HR Ops
1% have this skill
Recent Client Success Manager salaries in Seattle
$70,000
Yearly Salary
A Customer Success Manager reported a yearly salary of $70,000
7+ Years of Experience
Prefer not to say
11-50 Employees
Seattle
$66,000
Yearly Salary
A Client Success Manager reported a yearly salary of $66,000
3-5 Years of Experience
Male
500+ Employees
Seattle
$100,000
Yearly Salary
A Client Success Manager reported a yearly salary of $100,000
7+ Years of Experience
Female
500+ Employees
Seattle
$75,000
Yearly Salary
A Customer Success Manager reported a yearly salary of $75,000
5-7 Years of Experience
Male
51-200 Employees
Seattle
$85,000
Yearly Salary
A Customer Success Manager reported a yearly salary of $85,000
5-7 Years of Experience
Female
51-200 Employees
Seattle
$100,000
Yearly Salary
A Client Experience Manager reported a yearly salary of $100,000 with +$10,000 in additional cash compensation
7+ Years of Experience
Male
51-200 Employees
Seattle
$55,000
Yearly Salary
A Client Success Manager reported a yearly salary of $55,000
51-200 Employees
Seattle
$55,000
Yearly Salary
A Client Success Manager reported a yearly salary of $55,000
51-200 Employees
Seattle
$63,500
Yearly Salary
A Client Success Manager reported a yearly salary of $63,500
500+ Employees
Seattle
$63,500
Yearly Salary
A Client Success Manager reported a yearly salary of $63,500
500+ Employees
Seattle
The Seattle startup scene moves fast. Keep up.
weekly meetupslatest tech newsjobs in your inbox