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Seattle
Seattle

Client Success Manager salary in Seattle

Average Base Salary in Seattle

$78,222
$2,500
Additional Cash Compensation
$80,722
Total Compensation
Median: $78K
Min: $55K
Max: $100K

How Much Does a Client Success Manager Make in Seattle?

The average salary for a Client Success Manager in Seattle is $78,222. The average additional cash compensation for a Client Success Manager in Seattle is $2,500. The average total compensation for a Client Success Manager in Seattle is $80,722. Client Success Manager salaries are based on responses gathered by Built In Seattle from anonymous Client Success Manager employees in Seattle.

Seattle by the numbers

2,062
Total number of Tech companies in Seattle
22,113
Total number of tech users on Built In Seattle
ALL INFO IS 100% ANONYMOUS & PRIVATE

Client Success Manager jobs in Seattle

Client Success Manager

Seattle
1 day ago
+34
As a Client Success Manager, you will report to the Manager of the Client Success Team. The CSM's primary goals are to delight clients, increase retention, and increase recurring revenue through the adoption of Subsplash services by strategically consulting, strengthening relationships, staying informed and educating clients on industry knowledge, and helping clients maximize their investment in Subsplash through fuller utilization of our platform. If you like collaborating with awesome people, making their day better, and quoting episodes of The Office, this role is probably the right fit for you!

Client Success Manager, Enterprise

Seattle
2 days ago
+28
As a Client Success Manager (CSM) you will partner with the clients in your assigned book of business; responsible for their renewals, upsells, and overall return on investment for their subscriptions. You work with the client directly in order to maximize the value they realize with our solutions; engaging from post-sale through renewal, making sure the customer is moving forward toward their own business goals at each step. You're successful in this role because you have a high degree of curiosity and a willingness to stretch, learn, develop, and (at times) be uncomfortable.

Senior Salesforce Administrator, Client Success

Seattle
2 days ago
+28
We are seeking a Senior Salesforce Administrator to join our CS organization in a pivotal role focused on using Salesforce and other business applications to drive automation and scale in our business processes and ensuring the support of our users.

Business Intelligence Analyst, Client Success

Seattle
2 days ago
+28
We are seeking a Business Intelligence Analyst to join our Client Success Operations team to provide strategic insights into key areas of the business including: strategy & planning, account level customer engagement, forecasting, segmentation, customer health, technology investments, pricing, and process redesign. You bring strong technical acumen with data and an intuition for business to help inform & influence our teams continued growth and evolution. You are not only highly skilled in querying multiple data sets and synthesizing disparate data into actionable insights, you can also use the data to tell a compelling story. Your analysis enables you to see what others do not. Your insights and recommendations will directly impact the business through targeted engagement, automation, process and enhanced productivity.

Senior Customer Success Manager

Bellevue
11 hours ago
Smartsheet is looking for a proven Customer Success Manager to manage a set of large accounts in order to help drive a high level of customer satisfaction, successful product use, and customer retention. You will serve as the primary point of contact for key customers, understand customer success criteria, address questions, resolve issues and over time serve as a trusted Smartsheet advisor. For the right candidate, this is a career-defining opportunity to join us at a critical moment and truly have a significant impact. The ideal candidate should have a proven track record of Software as a Service (SaaS) account management, maintaining high customer renewal rates as a result of ongoing customer engagement, technical leadership, and outstanding communication skills.

Head of Customer Success

Seattle
4 days ago
+30
Customer Success delivers the solution and expertise that makes it possible to transform a hiring process into a competitive advantage. Our solution is both repeatable and consultative and is based on building trusted, long-term partnerships. As our Head of Customer Success, you will be responsible for leading our team to deliver value directly to our clients while also building out a best-in-class playbook for Customer Success.

Manager of Customer Success

Bellevue
1 week ago
As Manager of Customer Success, you will manage a team of Customer Success Managers and partner with the Director of Customer Success to execute on the overall team vision. You will collaborate with Sales and Marketing to help drive growth of our business. This role is responsible for driving successful product usage, customer value, and retention. 

Customer Success Support Representative

Bellevue
1 week ago
+54
Respond to client issues and concerns in a timely manner. Process multiple types of bulk service requests for marketing, sales, and clients. Support smaller accounts in tandem with account managers. Liaison between clients and account reps by keeping in contact with up to date information. Oversees monthly reporting and ad-hoc reporting requests from Sales, Customer Success Managers, clients, and Marketing. Supports Sales in customer retention, satisfaction, increased revenue, and average order size. Provide other departments and vendors with assistance. Demonstrate knowledge and provide troubleshooting to clients for internal and third-party applications. Other duties as assigned.

Customer Success Intern

Bellevue
1 week ago
Smartsheet is looking for a Customer Success Intern to support the Strategic Customer Success team as they drive customer satisfaction, successful product use, as well as customer retention and expansion. In partnership with the Strategic Customer Success leadership team, you will identify areas of opportunity to drive efficiencies as well as create new programs and processes to drive Smartsheet product adoption. You will also have the opportunity to shadow Customer Success Managers to learn customer onboarding best practices as well as programs that drive long-term product adoption. This is a hands-on role where you will be encouraged to be curious, ask questions, and provide recommendations based on your insights. The ideal candidate should be interested in Software as a Service (SaaS) account management and/or customer success, maintaining high customer adoption, technical leadership, and outstanding communication skills.

Customer Success Manager

Bellevue
1 week ago
Smartsheet is looking for a proven Customer Success Manager to manage a set of large accounts in order to help drive a high level of customer satisfaction, successful product use, and customer retention. You will serve as the primary point of contact for key customers, understand customer success criteria, address questions, resolve issues and over time serve as a trusted Smartsheet advisor. For the right candidate, this is a career-defining opportunity to join us at a critical moment and truly have a significant impact. The ideal candidate should have a proven track record of Software as a Service (SaaS) account management, maintaining high customer renewal rates as a result of ongoing customer engagement, technical leadership, and outstanding communication skills.

Senior Product Marketing Manager, Customer Success Services

Bellevue
1 week ago
+57
As the Senior Product Marketing Manager for Unity’s portfolio of Customer Success Services, including support, training, and other professional services, you will partner with the VP of Customer Success and our Enterprise Support teams to drive productization from ideation to reality. You will help drive growth by contributing to the strategic direction of the Services business and deliver clear value propositions, positioning, and messaging for Unity’s customers across the Customer Success Services product portfolio. You will report to the Director of Product Marketing and partner closely with the Customer Success team, Sales, and other Marketing teams to deliver service solutions and offerings for our growing business around the globe.

Customer Success Manager

Seattle
2 days ago
+30
Snap! Raise is the nation’s leading technology platform for school, team, and club fundraising across the United States. We started this company by making a difference in our communities, right here in our own backyard. We are looking for a Customer Success Manager to join our growing team at our South Lake Union office. The Customer Success Manager will work directly with our external Market Development Managers to support group leaders across the country to help them realize and exceed their fundraising goals.

Client Success Manager Salary ranges

The most common Client Success Manager salary in Seattle is between $60k - $70k.

Average Client Success Manager Salary by Company Size

People with the job title Client Success Manager make the most at companies with 500+ employees, earning $77,100 on average.

Client Success Manager Salary by gender

The average Client Success Manager salary for women is $92,500 and the average Client Success Manager salary for men is $80,333.

Client Success Manager Salary by Years of Experience

The average salary for a Client Success Manager with 7+ years of experience is $100,000.

Average Operations salaries in Seattle

Job Title Average Salary Salary Range
Customer Support Rep $42,071
Min: $34K
Max: $56K
Technical Support $57,955
Min: $38K
Max: $98K
Sales Operations Analyst $58,750
Min: $43K
Max: $73K
Office Manager $59,750
Min: $39K
Max: $120K
Desktop Support $63,020
Min: $39K
Max: $90K
Operations Associate $64,200
Min: $41K
Max: $86K
Business Analyst $78,036
Min: $57K
Max: $102K
Client Success Manager $78,222
Min: $55K
Max: $100K
Business Intelligence Analyst $89,063
Min: $57K
Max: $115K
Operations Manager $91,713
Min: $48K
Max: $152K
Marketing Operations Manager $96,167
Min: $66K
Max: $140K
Senior Business Analyst $100,019
Min: $73K
Max: $132K
Customer Support Manager $105,857
Min: $84K
Max: $158K
Sales Operations Manager $110,176
Min: $83K
Max: $154K
Director of Customer Success $111,714
Min: $90K
Max: $153K
Director of Operations $145,111
Min: $85K
Max: $199K
Vice President of Operations $183,000
Min: $135K
Max: $248K
Vice President of Care $201,000
Min: $201K
Max: $201K
COO (Chief Operating Officer) $230,625
Min: $134K
Max: $417K

Skills that affect Client Success Manager salaries in Seattle

1
Cold Calling
1% have this skill
2
Forecasting
1% have this skill
3
Sales Operations
1% have this skill
4
Office Management
1% have this skill
5
Account Management Ops
1% have this skill
6
HR Ops
1% have this skill

Recent Client Success Manager salaries in Seattle

$70,000
Yearly Salary
A Customer Success Manager reported a yearly salary of $70,000
7+ Years of Experience
Prefer not to say
11-50 Employees
Seattle
$66,000
Yearly Salary
A Client Success Manager reported a yearly salary of $66,000
3-5 Years of Experience
Male
500+ Employees
Seattle
$100,000
Yearly Salary
A Client Success Manager reported a yearly salary of $100,000
7+ Years of Experience
Female
500+ Employees
Seattle
$75,000
Yearly Salary
A Customer Success Manager reported a yearly salary of $75,000
5-7 Years of Experience
Male
51-200 Employees
Seattle
$85,000
Yearly Salary
A Customer Success Manager reported a yearly salary of $85,000
5-7 Years of Experience
Female
51-200 Employees
Seattle
$100,000
Yearly Salary
A Client Experience Manager reported a yearly salary of $100,000 with +$10,000 in additional cash compensation
7+ Years of Experience
Male
51-200 Employees
Seattle
$55,000
Yearly Salary
A Client Success Manager reported a yearly salary of $55,000
51-200 Employees
Seattle
$55,000
Yearly Salary
A Client Success Manager reported a yearly salary of $55,000
51-200 Employees
Seattle
$63,500
Yearly Salary
A Client Success Manager reported a yearly salary of $63,500
500+ Employees
Seattle
$63,500
Yearly Salary
A Client Success Manager reported a yearly salary of $63,500
500+ Employees
Seattle
Salaries//Operations//Client Success Manager