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Client Success Manager
Account Executive
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Android Developer
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Business Development Manager
Business Development Representative
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Business Intelligence Developer
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CCO (Chief Creative Officer)
CFO (Chief Financial Officer)
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Client Success Manager
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Community Manager
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Visual Designer
Seattle
Seattle
Client Success Manager salary in Seattle
Average Base Salary in Seattle
$74,000
$10,000
Additional Cash Compensation
$84,000
Total Compensation
Median: $74K
Min: $55K
Max: $100K
How Much Does a Client Success Manager Make in Seattle?
The average salary for a Client Success Manager in Seattle is $74,000. The average additional cash compensation for a Client Success Manager in Seattle is $10,000. The average total compensation for a Client Success Manager in Seattle is $84,000. Client Success Manager salaries are based on responses gathered by Built In Seattle from anonymous Client Success Manager employees in Seattle.
Seattle by the numbers
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Total number of Tech companies in Seattle
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Client Success Manager jobs in Seattle27
As a Client Success Manager, you will report to the Manager of the Client Success Team. The CSM's primary goals are to delight clients, increase retention, and increase recurring revenue through the adoption of Subsplash services by strategically consulting, strengthening relationships, staying informed and educating clients on industry knowledge, and helping clients maximize their investment in Subsplash through fuller utilization of our platform. If you like collaborating with awesome people, making their day better, and quoting episodes of The Office, this role is probably the right fit for you!
Establish yourself as a trusted advisor to our customers, building close relationships at varying levels within their organizations.
Manage accounts throughout their lifecycle, from onboarding and KPI definition through to renewal and upsell.
Partner with our Sales team to effectively communicate the value of the service, unlock new opportunities at clients and expand the business.
Work closely with Product and Engineering teams to ensure the needs of and opportunities for our customers are considered in our product roadmap.
The Customer Success Team is at the heart of Qualtrics. We partner with our customers throughout their experience journey, and help them unlock the most value from our products and services. We understand our customers’ goals and, as trusted advisors, recommend solutions to the challenges they face. We are looking for scrappy and team-oriented individuals to join our group and have a huge impact on customer retention and maturity. We have impressive members on this team, and are always looking for more amazing talent!
Customer Success Manager
Smartsheet is looking for a proven Customer Success Manager to manage a set of large accounts in order to help drive a high level of customer satisfaction, successful product use, and customer retention. You will serve as the primary point of contact for key customers, understand customer success criteria, address questions, resolve issues and over time serve as a trusted Smartsheet advisor. For the right candidate, this is a career-defining opportunity to join us at a critical moment and truly have a significant impact. The ideal candidate should have a proven track record of Software as a Service (SaaS) account management, maintaining high customer renewal rates as a result of ongoing customer engagement, technical leadership, and outstanding communication skills.
Establish yourself as a trusted advisor to our customers, building close relationships at varying levels within their organizations.
Manage accounts throughout their lifecycle, from on boarding and KPI definition through to renewal and up sell.
Develop tools that the team will use to monitor account health and opportunities.
Partner with our Sales team to effectively communicate the value of the service, unlock new opportunities at clients and expand the business.
Work closely with Product and Engineering teams to ensure the needs of and opportunities for our customers are considered in our product roadmap.
This role will require 15-20% travel.
Senior Manager, Customer Success
As Senior Manager, Customer Success, you will manage a team of Customer Success Managers and partner with the Director of Customer Success to execute on the overall team vision. You will collaborate with Sales and Marketing to help drive growth of our business. This role is responsible for driving successful product usage, customer value, and retention.
Customer Success Manager - Construction
+26
Customer Success Managers possess the drive and desire to gain understanding, build relationships and identify opportunities with Construction clients of all sizes and needs in order to build a deep overall understanding of their customers. Develop an understanding of enterprise client infrastructures and assist in determining opportunities to implement scalable processes and ultimately driving efficiency gains within complex workflows and associated processes. Driven individuals with a strong desire to win, strong relationship building capabilities, both with clients and internally with coworkers is key to this role. Ranging from no client relationship to stepping into an existing relationship with the goals of building trust, candor and credibility enables this position be the customers advocate and trusted advisor. Regularly prioritizing multiple projects and deliverables on a daily basis, inter-departmental navigation between different teams to accomplish these requests is a normal part of this role. Partnering with the CSS and CSM teams, Regional Sales Managers and Directors as well as enterprise level account associations to assist in evaluating client roadmaps, including focus on identifying and establishing opportunities and assist in delivering the associated solutions in a meaningful and tactful way. The position provides our clients with white glove service, possess a strong sense of the collaboration, is extremely organized, and is capable of making the optimal decision and implementation for both the customer and EagleView.
Customer Success delivers the expertise that makes it possible to transform a hiring process into a competitive advantage. Our solution is both repeatable and deeply consultative and is based on building trusted, long-term partnerships. As our Head of Customer Success, you will be responsible for leading our team to deliver value directly to our strategic clients while also building out a best-in-class playbook for Customer Success.
Customer Success Support Representative
+26
Respond to client issues and concerns in a timely manner.
Process multiple types of bulk service requests for marketing, sales, and clients.
Support smaller accounts in an account manager capacity.
Other duties as assigned.
Ensuring the success of Suplari customers by reviewing their data and making sure that it is correctly formatted and uploaded to Suplari; this involves normalization and categorization of large, unclean data sets.
Using your technical skillset to improve and streamline internal processes on the customer success team, so that we can best serve our customers' needs including: Building repeatable processes for data orchestration using Excel, Python, Automation Tools, etc.
Serving as a data best practice resource for customers and be a go-to person at Suplari to tackle challenging customer-focused data problems.
Participate in cross functional customer support across sales, product, engineering, and customer success to achieve successful product implementation and ensure that Suplari is exceeding our clients’ needs.
You will become an in-house expert on our Suplari platform, and have a hand in improving our product and features based on your product knowledge and customer feedback.
The Customer Success Team is at the heart of Qualtrics. From the initial onboarding to ongoing adoption, we assist customers throughout their lifecycle, helping them unlock the most value from our products and services. We understand their goals and, as trusted advisors, recommend solutions to the challenges they face. We are looking for scrappy individuals to join our team and have a huge impact on customer retention and expansion. We have impressive members on this team, and are always looking for more amazing talent!
The Vice President of Customer Success will be the chief customer leader for driving exceptional post-sale customer success and experience for every Auth0 customer, and is ultimately accountable for ensuring all Auth0 customers rapidly deploy, adopt and expand their use of Auth0.
You will be responsible for 100+ employees in all post-sales functions, including Technical Account Management (TAM), Support, Professional Services, as well as quasi-evangelist roles like our Customer Success Architects. You will be part of the Go-To-Market leadership team and report to the Chief Revenue Officer.
Client Success Manager Salary ranges
The most common Client Success Manager salary in Seattle is between $60k - $70k.
Average Client Success Manager Salary by Company Size
People with the job title Client Success Manager make the most at companies with 51-200 employees, earning $74,833 on average.
Client Success Manager Salary by gender
Client Success Manager Salary by Years of Experience
The average salary for a Client Success Manager with 7+ years of experience is $100,000.
Average Operations salaries in Seattle
| Job Title | Average Salary | Salary Range |
|---|---|---|
| Customer Support Rep | $42,071 | Min: $34K Max: $56K |
| Technical Support | $56,750 | Min: $38K Max: $98K |
| Sales Operations Analyst | $58,750 | Min: $43K Max: $73K |
| Office Manager | $59,000 | Min: $39K Max: $120K |
| Desktop Support | $63,020 | Min: $39K Max: $90K |
| Operations Associate | $65,250 | Min: $41K Max: $86K |
| Client Success Manager | $74,000 | Min: $55K Max: $100K |
| Business Analyst | $78,036 | Min: $57K Max: $102K |
| Operations Manager | $87,579 | Min: $48K Max: $115K |
| Business Intelligence Analyst | $88,750 | Min: $57K Max: $115K |
| Marketing Operations Manager | $90,688 | Min: $66K Max: $130K |
| Senior Business Analyst | $100,019 | Min: $73K Max: $132K |
| Customer Support Manager | $105,857 | Min: $84K Max: $158K |
| Sales Operations Manager | $107,688 | Min: $83K Max: $154K |
| Director of Customer Success | $111,714 | Min: $90K Max: $153K |
| Director of Operations | $145,111 | Min: $85K Max: $199K |
| Vice President of Operations | $183,000 | Min: $135K Max: $248K |
| Vice President of Care | $201,000 | Min: $201K Max: $201K |
| COO (Chief Operating Officer) | $230,625 | Min: $134K Max: $417K |
Seattle Companies with the Highest Operations Salaries
Skills that affect Client Success Manager salaries in Seattle
1
Cold Calling
3% have this skill
2
Salesforce
3% have this skill
3
Account Management
3% have this skill
4
Customer Relationship Management
3% have this skill
5
Strategic Partnerships
3% have this skill
6
Client Relations
3% have this skill
Recent Client Success Manager salaries in Seattle
$100,000
Yearly Salary
A Client Experience Manager reported a yearly salary of $100,000 with +$10,000 in additional cash compensation
7+ Years of Experience
Male
51-200 Employees
Seattle
$55,000
Yearly Salary
A Client Success Manager reported a yearly salary of $55,000
51-200 Employees
Seattle
$55,000
Yearly Salary
A Client Success Manager reported a yearly salary of $55,000
51-200 Employees
Seattle
$63,500
Yearly Salary
A Client Success Manager reported a yearly salary of $63,500
500+ Employees
Seattle
$63,500
Yearly Salary
A Client Success Manager reported a yearly salary of $63,500
500+ Employees
Seattle
$66,000
Yearly Salary
A Client Success Manager reported a yearly salary of $66,000
500+ Employees
Seattle
$66,000
Yearly Salary
A Client Success Manager reported a yearly salary of $66,000
500+ Employees
Seattle
$69,500
Yearly Salary
A Client Success Manager reported a yearly salary of $69,500
51-200 Employees
Seattle
$69,500
Yearly Salary
A Client Success Manager reported a yearly salary of $69,500
51-200 Employees
Seattle
$90,000
Yearly Salary
A Client Success Manager reported a yearly salary of $90,000
500+ Employees
Seattle
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