2019 Director of Customer Success Salary Seattle | Built In Seattle
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Seattle
Seattle

Director of Customer Success salary in Seattle

Average Base Salary in Seattle

$117,800
$32,500
Additional Cash Compensation
$150,300
Total Compensation
Median: $118K
Min: $100K
Max: $153K

How Much Does a Director of Customer Success Make in Seattle?

The average salary for a Director of Customer Success in Seattle is $117,800. The average additional cash compensation for a Director of Customer Success in Seattle is $32,500. The average total compensation for a Director of Customer Success in Seattle is $150,300. Director of Customer Success salaries are based on responses gathered by Built In Seattle from anonymous Director of Customer Success employees in Seattle.

Seattle by the numbers

1,614
Total number of Tech companies in Seattle
5,654
Total number of tech users on Built In Seattle
ALL INFO IS 100% ANONYMOUS & PRIVATE

Seattle Companies with the Highest Operations Salaries

+18
Cloud, Software
+28
HR Tech
+19
Security, Software
+17
Edtech, Fintech

Director of Customer Success Salary ranges

The most common Director of Customer Success salary in Seattle is between $100k - $110k.

Average Director of Customer Success Salary by Company Size

People with the job title Director of Customer Success make the most at companies with 201-500 employees, earning $121,000 on average.

Director of Customer Success Salary by gender

The average Director of Customer Success salary for women is $120,000 and the average Director of Customer Success salary for men is $100,000.

Director of Customer Success Salary by Years of Experience

The average salary for a Director of Customer Success with 7+ years of experience is $110,000.

Average Operations salaries in Seattle

Job Title Average Salary Salary Range
Customer Support Rep $38,700
Min: $34K
Max: $45K
Office Manager $53,556
Min: $39K
Max: $69K
Technical Support $56,214
Min: $38K
Max: $98K
Desktop Support $57,500
Min: $39K
Max: $90K
Sales Operations Analyst $61,667
Min: $43K
Max: $73K
Operations Associate $62,286
Min: $41K
Max: $83K
Client Success Manager $68,800
Min: $55K
Max: $90K
Business Analyst $76,600
Min: $57K
Max: $102K
Operations Manager $82,643
Min: $48K
Max: $115K
Marketing Operations Manager $87,875
Min: $66K
Max: $130K
Business Intelligence Analyst $91,500
Min: $57K
Max: $115K
Senior Business Analyst $95,841
Min: $73K
Max: $114K
Customer Support Manager $105,857
Min: $84K
Max: $158K
Sales Operations Manager $106,100
Min: $83K
Max: $154K
Director of Customer Success $117,800
Min: $100K
Max: $153K
Director of Operations $156,833
Min: $113K
Max: $199K
Vice President of Operations $183,750
Min: $135K
Max: $248K
Vice President of Care $201,000
Min: $201K
Max: $201K
COO (Chief Operating Officer) $230,625
Min: $134K
Max: $417K

Director of Customer Success jobs in Seattle
22

Customer Success Manager

Bellevue
1 day ago
Smartsheet is looking for a proven Customer Success Manager to manage a set of large accounts in order to help drive a high level of customer satisfaction, successful product use, and customer retention. You will serve as the primary point of contact for key customers, understand customer success criteria, address questions, resolve issues and over time serve as a trusted Smartsheet advisor. For the right candidate, this is a career-defining

Customer Success Manager

Seattle
1 day ago
+27
Company Description: At Qualtrics, our mission is to close experience gaps—the costly differences between what customers and employees expect, and what they’re receiving. 9,000+ organizations worldwide and more than 80% of the Fortune 100 rely on Qualtrics Experience Management to collect and analyze feedback—more feedback than they ever thought possible. With Qualtrics XM, organizations can continually assess the quality of their four core

Senior Customer Success Manager

Seattle
1 day ago
+17
Skilljar is seeking a versatile and experienced Senior Customer Success Manager to join our rapidly growing team. This person will be working directly with our enterprise level clients to enable them to successfully implement Skilljar to achieve business goals. As part of a small team, you’ll have a unique opportunity to work across many skill sets. You must be very comfortable wearing multiple hats in a highly ambiguous environment, building and iterating on processes on the fly, and working closely with cross-functional teams. This is a fantastic opportunity for a driven and focused individual to get in on the ground floor of a rapidly accelerating startup that has already delighted dozens of Fortune 1000 and mid-market clients.

Customer Success Associate

Bellevue
5 days ago
Smartsheet is looking for a proven Customer Success Associate to manage a set of small to medium sized accounts in order to help drive a high level of customer satisfaction, successful product use, and customer retention. You will serve as the primary point of contact for key customers, understand customer success criteria, address questions, resolve issues and over time serve as a trusted Smartsheet advisor. For the right candidate, this is a

Customer Success Manager

Bellevue
1 week ago
+18
Who are you? We are looking for an organized, passionate individual with previous customer-facing experience working with multiple customers at once. You will able to adapt with a dynamic organization and collaborate with technical and non-technical stakeholders. You are outcome focused and demonstrate good interpersonal and soft skills. Desire for your customers to be wildly successful in Apptio. Does this sound like you? Who are we? Our team

Enterprise Customer Success Manager

Seattle
1 week ago
+19
Sprout Social is looking for an ambitious and tech savvy Customer Success Manager to provide ongoing assistance to Sprout’s enterprise customers. You are passionate about customer success, excited about high-volume/high-velocity interactions with customers and you are committed to quickly getting customers the right answers and resources. Sprout Social’s Customer Success Managers are focused on customer loyalty. You are driven to maintain a high

Strategic Customer Success Manager

Bellevue
1 week ago
Smartsheet is looking for a proven Strategic Customer Success Manager to manage a set of large strategic accounts in order to help drive a high level of customer satisfaction, successful product use, and customer retention. You will serve as the primary point of contact for key customers, understand customer success criteria, address questions, resolve issues and over time serve as a trusted Smartsheet advisor. For the right candidate, this is a career-defining opportunity to join us at a critical moment and truly have a significant impact. The ideal candidate should have a proven track record of Software as a Service (SaaS) account management, maintaining high customer renewal rates as a result of ongoing customer engagement, technical leadership, and outstanding communication skills.

Customer Success Manager (MBA)

Seattle
1 week ago
+27
Qualtrics is seeking a full-time Customer Success Manager who can ensure our customers are lifetime Qualtrics champions. If you have a Bachelor’s degree, have 6 -12 years of customer-facing experience, have the ability to build positive relationships, and want to work at a fast-growing tech company, Qualtrics could be the place you’ve been dreaming about.

Director, Customer Success - Assigned

Seattle
1 week ago
+19
The ideal candidate has extensive experience leading Customer Success teams at high-growth SaaS organizations with a sophisticated, diverse customer base. You should be highly motivated, analytical, possess outstanding communication skills and be willing to work in a fast-paced, dynamic and growing environment. The Director of Customer Success draws on their experience when coaching direct reports, analyzing data, building relationships with customers, creating campaigns, evaluating workflow processes, and working with various operational tool sets.

Enterprise Customer Success Manager

Redmond
1 week ago
+17
At Pushpay, the Customer Success Manager plays a key role in building and fostering relationships with our Enterprise customers. You will be quota-based, where you are responsible for the retention, renewal rate, and increased business in a specific book of accounts. You will interact and build relationships with our customers to ensure they are both using and seeing value from their Pushpay platform. Your goals will include annual renewal dollars, expansion, and upsell of products, and growing giving through the Pushpay platform. You are here to ensure customer success by being dedicated to making our customers successful in their deployment, adoption, and usage of Pushpay. You will do all of this while creating a strong relationship with our customers based on value realization. The customer satisfaction you foster will help you retain our customers. This role reports to the Enterprise Customer Success Team Manager.

Customer Success Architect

Bellevue
1 week ago
+19
The Customer Success Architect (CSA) is a customer facing role requiring a unique combination of technical knowledge, vision and leadership. The CSA owns the technical guidance and leadership in key customers, driving them to ongoing success with the Auth0 platform, and working in partnership with the Auth0 Customer Success Manager and the Auth0 Solutions Architects. The CSA works closely with customers from onboarding to go-live and throughout the customer lifecycle. The CSA is directly responsible for technical solutions related to customer Identity and Access Management and is accountable to both the customer and Auth0.

Customer Success Manager

Seattle
1 week ago
+18
The Customer Success Manager at Tango Card is a critical role. You will be directly responsible for managing, servicing and growing our top customers. In addition, you will be the face of the organization to our existing customers and the voice of the customer within our company. If you love solving complicated challenges, customer interactions, and managing big projects in a high-growth environment – this role is for you.

Skills that affect Director of Customer Success salaries in Seattle

1
Business Operations
22% have this skill
2
Operations Management
22% have this skill
3
Account Management Ops
22% have this skill
4
Customer Support
11% have this skill
5
Sales Operations
11% have this skill
6
HR Ops
11% have this skill

Recent Director of Customer Success salaries in Seattle

$100,000
Yearly Salary
A Director of Customer Success, Software & Services @ TILT Holdings reported a yearly salary of $100,000 with +$20,000 in additional cash compensation
7+ Years of Experience
Male
201-500 Employees
Seattle
>10 Reports
$120,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $120,000 with +$45,000 in additional cash compensation
7+ Years of Experience
Female
201-500 Employees
Seattle
5-10 Reports
$105,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $105,000
500+ Employees
Seattle
$105,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $105,000
500+ Employees
Seattle
$111,500
Yearly Salary
A Director of Customer Success reported a yearly salary of $111,500
201-500 Employees
Seattle
$111,500
Yearly Salary
A Director of Customer Success reported a yearly salary of $111,500
201-500 Employees
Seattle
$152,500
Yearly Salary
A Director of Customer Success reported a yearly salary of $152,500
201-500 Employees
Seattle
$152,500
Yearly Salary
A Director of Customer Success reported a yearly salary of $152,500
201-500 Employees
Seattle
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