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Seattle
Seattle

Director of Customer Success salary in Seattle

Average Base Salary in Seattle

$113,750
$27,600
Additional Cash Compensation
$141,350
Total Compensation
Median: $114K
Min: $90K
Max: $153K

How Much Does a Director of Customer Success Make in Seattle?

The average salary for a Director of Customer Success in Seattle is $113,750. The average additional cash compensation for a Director of Customer Success in Seattle is $27,600. The average total compensation for a Director of Customer Success in Seattle is $141,350. Director of Customer Success salaries are based on responses gathered by Built In Seattle from anonymous Director of Customer Success employees in Seattle.

Seattle by the numbers

2,133
Total number of Tech companies in Seattle
54,601
Total number of tech users on Built In Seattle
ALL INFO IS 100% ANONYMOUS & PRIVATE

Director of Customer Success jobs in Seattle

Customer Success Manager

Seattle
2 days ago
+31
Everyday our customers deserve an amazing experience and our commitment to their success. Their wins are our wins. We know that in order to drive success we need to build an exceptional Customer Success Organization that preserves and expands the company’s book of business, opens the door to new opportunities, and creates advocates for our customers. At Knock our Customer Success team is comprised of several teams that participate in the entire customer journey post-sale: Implementation, Launch & Expansion, Education & Training, Renewal, and Support.

Customer Success Manager

Seattle
1 week ago
+23
Skilljar is seeking an experienced Customer Success Manager to join our growing Customer Success team. The Customer Success department at Skilljar goes above and beyond to ensure our customers are successful. In this role, you will leverage your technical and account management skills to help mid-market and enterprise clients achieve their business goals. We’re looking for a motivated, self-starter who is comfortable wearing multiple hats and thrives in a dynamic environment. You must be nimble, highly-collaborative, and able to think on your feet. This is a great opportunity to join a rapidly accelerating startup that has dozens of Fortune 1000 and mid-market clients on its roster.

Senior Customer Success Manager, Northeast

Remote
1 day ago
+50
The Senior Customer Success Manager will work Axon’s larger customers to build long-term, strategic partnerships. You will work closely with your clients to understand their workflows, organizational structures and overall requirements. As their main point of contact, your customers will lean on you to provide best practices and to help them achieve their operational goals through the use of Axon’s products.

Senior Engineer, Customer Success and Billing

Seattle
6 days ago
+38
Auth0 is looking for a senior full stack software engineer to join the Service Management - Customer Success and Billing Team. This team is responsible for allowing our customers to be more successful, by giving the Customer Support and Account Management teams the tools they need. This will run the gamut from providing visibility into existing customer facing products, to building services from scratch.

Senior Product Marketing Manager, Customer Success Services

Bellevue
1 week ago
+57
As the Senior Product Marketing Manager for Unity’s portfolio of Customer Success Services, including support, training, and other professional services, you will partner with the VP of Customer Success and our Enterprise Support teams to drive productization from ideation to reality. You will help drive growth by contributing to the strategic direction of the Services business and deliver clear value propositions, positioning, and messaging for Unity’s customers across the Customer Success Services product portfolio. You will report to the Director of Product Marketing and partner closely with the Customer Success team, Sales, and other Marketing teams to deliver service solutions and offerings for our growing business around the globe.

Customer Success Scale Architect - Customer Engagement

Seattle
2 weeks ago
+46
The Customer Success Team is at the heart of Qualtrics. We partner with our customers throughout their experience journey and help them unlock the most value from our products and services. We understand our customers’ goals and, as trusted advisors, recommend solutions to the challenges they face. We are looking for scrappy and collaborative individuals to join our group and have a huge impact on customer retention and maturity. We have ambitious members on this team, and are always looking for more amazing talent! Qualtrics is seeking a Customer Engagement Associate who can ensure our customers are lifetime Qualtrics champions. If you are creative, a superb communicator and problem-solver, have the ability to build positive relationships and want to work at a fast-growing tech company, Qualtrics could be the place you’ve been dreaming about.

Manager, Customer Success Engineer

Bellevue
18 hours ago
+39
This role will serve as shift support manager for a high performing Customer Success department. The manager is responsible for the process, quality and management of resources driving the response to customer inquiries.   

Customer Success Operations Specialist

Seattle
1 day ago
+39
Assist Customer Success Managers with their quote to order process for both renewal and expansion, to ensure accurate tracking of order information. Collaborate with the Customer Success and Business Intelligences & Analytics teams to proactively identify gaps, needs and propose solutions across processes, systems, and data. Provide front-line support for Customer Success related questions and inquiries. Drive towards simple, scalable process-solutions to day-to-day problems. Ability to organize, prioritize and produce ad hoc reports and dashboards and deliver actionable insights at both the Customer Success Manager and leadership level; accelerate information-to-action at scale. Drive process improvement, training, adoption, and effectiveness at every level of our Customer Success process.

Customer Success Manager, Scale

Seattle
1 week ago
+39
You will play a critical role in the Customer Experience of Outreach customers. We are looking for a highly motivated Customer Success Manager who will be responsible for executing and helping build out our strategy around scaling the success experience. On a typical day you will be delivering one-to-many end-user trainings, one-on-one administration training, and supporting strategic conversations with our growing customer base. Your experience in finding solutions that can enable customers in a one-to-many fashion will build a basis for ensuring our broad customer base will be successful as it continues to grow. 

Customer Success Manager

Seattle
1 week ago
+39
You’ll have an opportunity to join the front lines of the emerging discipline of Customer Success within a company that is moving equally as fast. In combination with stellar technology and process, the people that will drive long term success and adoption are the Customer Success Managers (CSMs). The CSMs are the essential advocates by which inbound and outbound activities occur between the customer and Outreach as a whole. CSMs must ensure satisfaction, adoption and renewal. You’re a natural leader, and see yourself growing as our team expands.

Customer Success Associate

Seattle
1 week ago
+46
As a Customer Success Associate you will be responsible for identifying, qualifying, and scheduling product demonstrations between client non-users and PitchBook Account Managers. CSA's will work closely and collaborate with Account Managers to strategically target opportunities for growth within the PitchBook client base. The CSA will develop a deep knowledge of the accounts they support, their client's industry/sector as well as their business needs to drive revenue growth for PitchBook.

Manager of Customer Success, Scale

Seattle
1 week ago
+39
When the question is asked, “what kind of company are you?” our answer will always be, “we are a success company - we are here to make our customers successful.” The Customer Success team is at the core of Outreach. We focus on driving real business impact for customers, not just supporting the technical specs of our product. CSMs are expected to coach customers to optimize their sales strategy to take advantage of best practices. We're one of the largest teams at Outreach and we work to connect cross-functional stakeholders from product, marketing, and even engineering with customers. The ownership is tangible on this team - our customers' pain is our pain and their win is our win.

Director of Customer Success Salary ranges

The most common Director of Customer Success salary in Seattle is between $100k - $110k.

Average Director of Customer Success Salary by Company Size

People with the job title Director of Customer Success make the most at companies with 201-500 employees, earning $117,000 on average.

Director of Customer Success Salary by gender

The average Director of Customer Success salary for women is $105,000 and the average Director of Customer Success salary for men is $110,333.

Director of Customer Success Salary by Years of Experience

The average salary for a Director of Customer Success with 7+ years of experience is $116,000.

Average Operations salaries in Seattle

Job Title Average Salary Salary Range
Customer Support Rep $45,682
Min: $34K
Max: $57K
Sales Operations Analyst $58,750
Min: $43K
Max: $73K
Desktop Support $59,018
Min: $31K
Max: $90K
Office Manager $60,632
Min: $39K
Max: $120K
Technical Support $61,536
Min: $38K
Max: $98K
Operations Associate $62,152
Min: $41K
Max: $86K
Client Success Manager $75,385
Min: $55K
Max: $100K
Business Analyst $82,160
Min: $57K
Max: $102K
Business Intelligence Analyst $89,063
Min: $57K
Max: $115K
Operations Manager $91,713
Min: $48K
Max: $152K
Marketing Operations Manager $96,167
Min: $66K
Max: $140K
Customer Support Manager $99,625
Min: $56K
Max: $158K
Senior Business Analyst $100,018
Min: $73K
Max: $132K
Sales Operations Manager $111,000
Min: $83K
Max: $154K
Director of Customer Success $113,750
Min: $90K
Max: $153K
Director of Operations $145,833
Min: $85K
Max: $199K
Vice President of Operations $190,625
Min: $135K
Max: $248K
Vice President of Care $201,000
Min: $201K
Max: $201K
COO (Chief Operating Officer) $230,625
Min: $134K
Max: $417K

Skills that affect Director of Customer Success salaries in Seattle

1
Business Operations
2% have this skill
2
Sales Strategy
2% have this skill
3
Forecasting
2% have this skill
4
Sales Planning
2% have this skill
5
Client Relations
2% have this skill
6
Account Management
2% have this skill

Recent Director of Customer Success salaries in Seattle

$128,000
Yearly Salary
A Senior Manager, Client Solutions reported a yearly salary of $128,000 with +$23,000 in additional cash compensation
7+ Years of Experience
Male
201-500 Employees
Seattle
$103,000
Yearly Salary
A Director of Sales and Delivery reported a yearly salary of $103,000 with +$30,000 in additional cash compensation
3-5 Years of Experience
Male
500+ Employees
Seattle
>10 Reports
$90,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $90,000 with +$20,000 in additional cash compensation
5-7 Years of Experience
Female
201-500 Employees
Seattle
1-5 Reports
$100,000
Yearly Salary
A Director of Customer Success, Software & Services @ TILT Holdings reported a yearly salary of $100,000 with +$20,000 in additional cash compensation
7+ Years of Experience
Male
201-500 Employees
Seattle
>10 Reports
$120,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $120,000 with +$45,000 in additional cash compensation
7+ Years of Experience
Female
201-500 Employees
Seattle
5-10 Reports
$105,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $105,000
500+ Employees
Seattle
$105,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $105,000
500+ Employees
Seattle
$111,500
Yearly Salary
A Director of Customer Success reported a yearly salary of $111,500
201-500 Employees
Seattle
$111,500
Yearly Salary
A Director of Customer Success reported a yearly salary of $111,500
201-500 Employees
Seattle
$152,500
Yearly Salary
A Director of Customer Success reported a yearly salary of $152,500
201-500 Employees
Seattle
Salaries//Operations//Director of Customer Success