ROLE SUMMARY
The Vaccines Area Business Manager (ABM) will report into the Regional Business Director (RBD) and will work with customer-facing (Accounts and Pharmacy) and Headquarters (HQ) teams across the organization. The ABM will be responsible for the supervision and leadership of 12-14 representatives within the Northeast area, sales performance of the business portfolio of products, and business knowledge of the area landscape to assess key stakeholders plus future trends within the business marketplace. This position will require regular in field and virtual coaching and observation of Field Representatives and frequent customer contact as well as the development of a strong, effective partnership with accounts, retail, and marketing colleagues. The ABM will ensure compliant execution by team members, driving understanding of relevant policies and guidance and advancing a culture of integrity.
ROLE RESPONSIBILITIES

• Responsible for supervising operations of the Area to include hiring, live coaching, virtual coaching, representative development, performance management, and the assignment of key "priority" accounts within the medical community, managing12-14 representatives.
• Develops and implements strategic plans for the Area, business plan, and overall responsibility for budgets at District level in alignment with RBD expectations.
• Plans, organizes, and monitors performance to achieve the business potential of the Area and Region.
• Ensuring effective territory representatives utilization of promotional material, making valuable contribution to the formulation of marketing plans for the year, measuring efficient implementation of the plans in the field and undertaking regular assessment of marketing activities as an integral part of the total marketing operations
• Proactive data analysis to identify market trends
• Collaborates, identifies, & motivates key account development and opportunities that impact regional/national business
• Build relationships with customers (including KOLs) and key stakeholders (including members of the Area and Region Management Teams, Channel Partners, and other cross-functional partners) and utilizes content appropriately for engagement
• Develops external advocates and contributes to advocacy and community engagement (as necessary)
• Understands and champions the value of cross-functional collaboration to deliver on customer needs, while ensuring that compliance guardrails are respected by representatives
• Coaches' representatives on seamlessly connecting cross-functional colleagues reactively to address customer needs and how to use digital tools
• Effectively plan and conduct plan of action and other meetings with Area Management Teams, Channel Partners, and other cross-functional partners
• Collaborate effectively in an integrated account team
• Ensures cross-functional partnerships within all of Pfizer's Markets / customers to build up effective relationships and face-to-face selling
• Leads cross functional partnerships ensuring patient services are being met (as necessary)
• Maintains enhanced product and/or portfolio, disease state, and market knowledge to respond accurately to all questions regarding products, policies, and business-related issues from customers & reps
• Able to expertly operate digital and virtual tools/platforms
• Leverages insights from new analytics tools (e.g., 360-degree customer insights)
• Demonstrates advanced virtual communication skills (e.g., empathy, listening, asking probing questions)
• Retains flexible time management (e.g., time allocation of F2F v. virtual engagements to meet business objectives to maximize HCP engagement across large(r) geographies)
• Works with all members of Area to coach and counsel on improvement of performance and skill execution of selling skills, product knowledge, and capabilities needed for successful representative development, including the development of business plans
• Ensures actions of self and team are fully compliant; has complete understanding of all relevant compliance policies and processes; escalate issues, as necessary, and ensures appropriate commitment to integrity within their team
• Implements and upholds Area Standards with sales colleagues
• Applies situational leadership skills (e.g., knowing when to intervene aligning coaching to colleague's developmental level)
• Employs multiple and interactive methods of coaching across all engagement types (e.g., F2F coaching in front of customers, when appropriate a virtual 'ride along',)
• Builds strong team culture, colleague engagement, and morale
• Promotes a feedback culture and continuous improvement mindset in team to assess quality of customer experience
• Set team goals and hold team members accountable for consistent adherence i (e.g., time management, technical knowledge, communication, compliance, and use of technology)

Basic Qualifications

• Bachelor's Degree Required
• Must live within 50 miles of the Area boundary
• Previous pharmaceutical, biotech, or medical marketing/sales experience with at least 3-5 years spent in a position with demonstrated leadership across Peer and Customer Groups.
• Experience working with key thought leaders or high influence customers in large group practices, hospitals, or managed care organizations preferred.
• This position will require travel as needed to develop internal and external relationships.

Preferred Qualifications

• MBA or relevant graduate degree preferred
• 5 or more years people management experience preferred and ability to develop and motivate others, lead through change, and deliver on Pfizer business imperatives is necessary to be successful in this role.
• Vaccines experience and expertise strongly preferred
• Ability to develop and reinforce team expertise on broader portfolio of content to show 'Science First' mindset
• Cross-functional collaboration mindset to facilitate 'One Pfizer' commitment to customer
• Feedback culture mindset,
• Additional digital training to ensure personal adherence, as well as leadership by example for team adherence (incl. contracting permissions/guidelines)
• Model/leader for change, agility, and adaptability
• Excellence in engaging customers and coaching team members in a hybrid environment, including: Enhanced competency level on virtual and digital tools/platforms
• Data-driven resource management to ensure proper channel deployment
• Strong organizational and analytical skills are also required and ability to analyze and draw appropriate conclusions using sales data/call reporting software/applications and able to adapt to Pfizer's long-term technology model in bringing Pfizer information to market.
• Demonstrated ability both to think strategically and to execute flawlessly to deliver results
• Strong track record of collaborative and motivational leadership and internal stakeholder management skills
• Enterprise thinking; anticipates consequences
• Excellent facilitation skills

Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.
OTHER JOB DETAILS
• Last day to apply: May 23, 2024
• Geography Consists of: BROOKLYN, NY, FLUSHING, NY & HEMPSTEAD, NY.
• External candidates are expected to start on July 8th
• Mandatory training: July 15th - August 30th (Mix of virtual and in-person)
The annual base salary for this position ranges from $127,300 to $256,700. In addition, this position offers an additional quarterly Sales Incentive bonus. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life's moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription
Relocation assistance may be available based on business needs and/or eligibility.
Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.
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