Jobs at American Express Global Business Travel

Lead the enterprise data governance program, roadmap, operating model, policies, standards, governance bodies, and owner/steward accountability. Build data domains, taxonomies, contracts, lineage, metadata, and audit controls across complex multi-brand platforms. Partner with Technology, Legal, Privacy, Security, Risk, Compliance, and business leaders to ensure trustworthy data for analytics and AI. Manage governance leads and communicate strategy, risks, and recommendations to senior executives and auditors.

Drive new business growth for Amex GBT’s Experience Studio and Sports divisions in the US. Identify and convert prospects, sell event, sports, travel, logistics, creative, and production services, and build senior stakeholder relationships. Lead RFI and RFP responses, pricing, negotiations, proposals, presentations, and contracting while collaborating on cross-selling opportunities and representing the company in industry communities.

Supports client policies and daily administration, including onboarding, service issue resolution, performance and CSAT analysis, client reporting, policy training, RFPs, QBRs, retention efforts, and customer credits. Partners with client managers, operations, workforce management, and travel counselors to monitor service quality, close issues, maintain client documentation, and support account-specific programs and technology requests.

Lead Amex GBT’s North American enterprise sales development team through hands-on coaching, outbound strategy, phone-first prospecting, performance analysis, cross-functional collaboration, and talent acquisition. The manager will build team culture, improve messaging and sequencing, coach representatives in real time, drive pipeline creation, and recruit and retain high-performing sales development talent.

Designs and reviews secure architectures for cloud, applications, data, APIs, identity systems, AI/ML implementations, and third-party integrations. Leads threat modeling, security standards, reference architectures, risk assessments, and compliance alignment across AWS, Azure, and GCP environments. Protects traveler and payment data, defines AI and identity security guardrails, supports vendor due diligence, and advises engineering, product, and executive stakeholders on practical risk mitigation.

Build and execute channel-partner sales strategies, win new business, develop joint account plans, and sell customized travel management solutions. The role includes creating proposals and ROI business cases, presenting to executives, handling objections, maintaining CRM pipelines and forecasts, meeting sales targets, and collaborating with Sales, Implementation, Account Management, and Product teams. It requires approximately five years of sales experience and travel of up to 50%.

Lead enterprise sales strategy and growth across North America and Latin America. Build and transform high-performing sales teams, develop go-to-market and pricing strategies, expand customer and partner relationships, manage revenue and P&L performance, and use pipeline analytics to guide forecasting and long-term planning. The role requires executive-level selling, cross-functional collaboration, talent development, and leadership across a geographically distributed organization.

Provide corporate travelers with expert consultation and booking services for domestic and international air, rail, road, and lodging. Use Galileo and other GDS platforms to arrange complex itineraries, comply with travel policies and regulations, resolve issues, anticipate traveler needs, and identify additional services. Collaborate with teammates through coaching and feedback while supporting a 24/7 operation that includes afternoon and weekend shifts.

Manages global client servicing strategy for a major travel-management account. Leads client negotiations, influences decision-makers, identifies portfolio risks, coordinates mitigation with service leaders, and drives premium revenue and program optimization. Applies data-driven analysis, consultative expertise, financial understanding, negotiation, and problem-solving skills to improve customer satisfaction, control operating expenses, and achieve performance targets across East Coast U.S. and European time zones.

Deliver tailored training and onboarding for Egencia clients, conduct platform demonstrations and public trainings, manage demo requests, and support adoption. Partner with Sales, Account Management, Implementation, Product, and Technology teams to translate platform capabilities, integrations, and configurations into business value. Provide technical guidance on APIs, HR feeds, and system connectivity, maintain platform expertise, train internal teams, and support customers across global time zones.

Provide remote corporate travel counseling by researching options, booking domestic and international air, rail, road, and lodging, and ensuring compliance with travel policies. Deliver proactive phone and email service, resolve traveler and supplier issues, protect personal information, and identify additional services. Collaborate with teammates through coaching, mentoring, and feedback while working flexible weekday shifts within an around-the-clock operation.

Manages a portfolio of corporate travel clients, builds strategic relationships, drives travel-spend growth, and supports retention and profitability. Responsibilities include conducting business reviews, analyzing client feedback and data, recommending program improvements, developing action plans, supporting sales and implementations, and coordinating with internal and external stakeholders. The role requires AI literacy, online product knowledge, strong communication and organizational skills, and 25–30% travel.

Leads partner operations and strategic co-sell execution by designing PartnerTap workflows, mapping Salesforce accounts to partner systems, developing co-sell playbooks, and managing partner data integrity. Oversees data privacy, systems integration, pipeline reporting, revenue attribution, and program ROI dashboards. Partners cross-functionally with Sales, Marketing, Legal, Procurement, Finance, Sales Operations, and IT to improve deal velocity and revenue outcomes.

Design and build enterprise IAM infrastructure for AI agents, workloads, and non-human identities. Develop authentication, authorization, credential management, secrets rotation, zero-standing-privilege policies, and identity governance across cloud and hybrid environments. Partner with AI, ML, application, compliance, risk, and audit teams to embed controls into AI development. Lead technical strategy, mentor engineers, advise senior leadership, evaluate vendors, and oversee machine identity and agent IAM programs.

Generates new mid-market sales for corporate travel management solutions through prospecting, consultative discovery, presentations, technology demonstrations, proposal development, contracting, and pipeline management. Builds relationships with C-level executives, CFOs, procurement leaders, travel managers, partners, and internal stakeholders. Tracks new accounts through implementation and activation while achieving sales, transaction, and KPI targets. Up to 50% travel is required within the assigned territory.

Provide remote corporate travel advisory and booking for domestic and international air, road, rail, and accommodations. Use Sabre GDS, ensure policy and regulatory compliance, anticipate traveler needs to upsell services, resolve customer issues, and collaborate to coach and improve team service levels. Work flexible shifts including evenings, overnights, and weekends.

Manage privileged accounts, secrets, access policies, and privileged sessions within CyberArk Privilege Cloud. Lead account, server, application, and secret onboarding; conduct access reviews, audits, compliance reporting, root cause analysis, and incident resolution. Identify and mitigate security risks, maintain documentation, train users, and collaborate with internal teams and vendors. The role also supports scripting, cloud environments, SIEM tools, and global operational requirements.

Drive full-cycle enterprise sales for Amex GBT’s business travel software and services. Responsibilities include prospecting, discovery, executive presentations, product demonstrations, proposals, RFP responses, contract negotiation, closing new business, customer onboarding coordination, sales target attainment, CRM documentation, and collaboration with internal teams. The role requires consultative B2B selling, complex deal management, senior stakeholder engagement, strong prospecting, analytical skills, and travel of 25–50%.

Leads global cyber defense across incident response, threat intelligence, detection engineering, and data security investigations. Sets strategy, budgets, metrics, and operating priorities; manages managers and develops security teams. Directs major incident response, tabletop exercises, threat intelligence programs, SIEM and EDR detection capabilities, automation, and sensitive data investigations. Partners with Legal, Privacy, HR, executives, law enforcement, and external counsel while ensuring compliance with global privacy regulations.

Leads a mid-market sales development team through hands-on coaching, call mentoring, outbound strategy, performance management, recruiting, and culture building. The role models phone-first prospecting, uses data to guide coaching, collaborates with account executive leaders, and partners with strategy teams to improve messaging and pipeline generation. Success is measured by target attainment, rep development, talent retention, and quality pipeline.