Jobs at Backblaze

Own positioning and go-to-market narrative for Backblaze B2 platform. Conduct customer research and competitive analysis, build sales enablement (talk tracks, battle cards), align platform and AI messaging, partner with sales and demand gen, and deliver a core messaging framework within 90 days.

Lead design and implement large-scale backend storage features for Backblaze's object storage platform, focusing on host-managed SMR support, IO benchmarking and performance optimization, driving technical decisions, mentoring, and delivering production rollouts across thousands of servers.

Own and scale ISV partnerships to make Backblaze B2 the default storage endpoint across backup, M&E, and data/AI ISVs. Manage integrations from certification to co-sell, produce joint technical assets, run partner program operations, and deliver partner-sourced pipeline and co-branded reference architectures to meet FY2026 OKRs.

Lead OEM and silicon partnerships to design Backblaze B2 into GPU and AI infrastructure stacks, close OEM/ODM deals, and deliver co-branded reference architectures that drive partner-influenced ARR and published analyst validation.

Work on Backblaze's storage platform (B2 Object Storage and Computer Backup) to improve durability, throughput, and architecture. Lead technical design, drive implementation of large features, shape coding practices, and participate across design, implementation, testing, and rollouts while collaborating proactively in a remote-first team.

Manage day-to-day operational health and commercial relationships for multi-million dollar strategic accounts. Coordinate across Support, Engineering, and Product to resolve issues, drive expansion pipeline, negotiate renewals, and prepare executives for high-stakes meetings. Serve as the technical-facing account owner, translating cloud storage capabilities into customer solutions and building deep relationships across infrastructure, DevOps, FinOps, and procurement stakeholders.

Design and own post-sales programs (onboarding, service standards, VOC, enablement, partner readiness). Synthesize CSAT/NPS and support signals into product and ops improvements, build scalable enablement and partner onboarding, track program health (time-to-value, NRR, retention), and coordinate cross-functional stakeholders to drive retention and expansion.

Lead post-sales and revenue analytics by integrating product telemetry, support signals, and revenue data. Build scalable data models, reusable datasets, and semantic layers. Define SaaS metrics, forecast revenue and usage, predict expansion and churn, and deliver dashboards and insights to drive renewals, expansion, and revenue growth.

As a Sr. Site Reliability Engineer, you'll ensure service reliability, build automation, and collaborate on infrastructure improvements while mentoring others.

Lead incident, problem, and change management for large-scale systems; improve MTTR via automation; build AI-driven observability and AIOps solutions for anomaly detection, predictive alerting, and automated root cause analysis; govern change processes and drive reliability and continuous improvement.

The Growth Marketing Director leads growth strategies for customer acquisition and expansion, focusing on product-led growth and cross-functional collaboration.

As a Staff Product Manager, you will lead product strategy, execute the product development lifecycle, and collaborate across teams to address customer challenges in cloud storage.

The Product Manager will lead the strategy and execution for Backblaze's Computer Backup product, overseeing the entire product lifecycle from vision and roadmap to launch and iteration while conducting market research and collaborating with cross-functional teams.

Plan, forecast, and optimize hardware capacity for storage, compute, and network. Build predictive models and automated forecasting pipelines, monitor cluster performance, align cross-functionally with engineering, operations, and finance, and support procurement and deployment decisions to ensure scalable, cost-efficient platform reliability.

Lead B2 object storage product strategy and roadmap; own end-to-end discovery and delivery; gather customer and partner inputs; translate needs into technical requirements; collaborate with Design, Engineering, and GTM to launch features; define KPIs and iterate using data; evangelize Backblaze solutions and monitor market/competitive trends.