Jobs at Calabrio

The Associate Customer Success Manager supports customers in achieving desired outcomes, drives product adoption, and communicates customer needs to the Verint team while becoming a product expert.

The Sr. Manager of Value & CS Programs leads efforts to create playbooks, manage programs, and support customer success teams through coordinated resources and value assets. Responsibilities include journey mapping, value delivery, and team leadership.

The Customer Success Journey & Programs Specialist designs customer journey frameworks, creates resources for CSMs, produces multimedia content, and collaborates cross-functionally to enhance customer engagement outcomes.

The Senior Revenue Accountant is responsible for month-end financial reporting, ensuring revenue accuracy, reviewing contracts for compliance with ASC 606, and supporting audits and budgeting processes.

The Customer Success Manager advocates for customers, driving product adoption, managing relationships, and delivering strategic value and renewals while ensuring customer satisfaction.