Jobs at CaptivateIQ

Lead complex, enterprise SaaS implementations end-to-end: plan, execute, monitor, and close multi-phase projects; manage executive stakeholders; coordinate cross-functional teams; mitigate technical and delivery risks; maintain project documentation and drive continuous improvement across Professional Services.

Lead and manage multiple customer SaaS implementations from planning through closure. Own project planning, scope, schedule, budget, risk mitigation, change control, cross-functional coordination, stakeholder communication, and project documentation to ensure successful delivery and customer satisfaction.

The Director of Product Management will lead the strategy and execution for the Product Platform, overseeing shared layers like data integration, workflows, identity management, and the AI agent platform while ensuring enterprise readiness and cross-team collaboration.

Lead CaptivateIQ's customer advocacy, community, and Voice-of-Customer programs. Build case study and reference processes, manage G2/review strategy and customer Slack community, run CAB and customer engagement programs, synthesize VoC for Product/PMM/Sales, and partner with Demand Gen, Customer Success, and RevOps to drive install-base growth and expansion.

Own strategy and execution for Workday and NetSuite partnerships to drive certified integrations, joint GTM, sourced/influenced pipeline, and partner-driven revenue. Align product, sales, marketing, and partner operations to build joint business plans, enable co-sell motions, track KPIs, and scale partner processes and enablement.

Lead enterprise expansion across strategic accounts: develop account plans, self-generate pipeline, multi-thread stakeholders, run cross-sell plays, manage a BDR/AI SDR rhythm, and help codify enterprise expansion playbooks.