The VP of Customer Experience will lead customer success initiatives post-sale, focusing on retention, software implementation, customer support, and expansion sales in a rapidly growing B2B SaaS environment.

The Sales Engineer will collaborate with Account Executives to tailor demos, leverage understanding of prospects' workflows, and serve as a NetSuite subject matter expert during the sales process.

The role involves owning the full sales cycle, managing inbound and outbound leads, and collaborating with NetSuite partners to drive new business.