Citizens
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Citizens Benefits Overview
We recognize and appreciate you with your diverse interests and unique experiences. That’s why we provide you with the support, care and resources to be your best self, personally and professionally. Life’s journey is different for each of us. We offer programs and benefits to support you — in whatever way you need it, when you need it — to help you thrive across all aspects of your life.
Compensation + Benefits
Offers 401(K)
Offers disability insurance
Offers charitable contribution matching
Have your donations to eligible 501(c)(3) organizations matched, up to $1,000 annually.
Provides 401(K) matching
We match your contributions up to 4% (plus an annual company contribution of 1.5% of your salary) after one year of service
Offers life insurance
Provides adoption assistance
Get more than $24,000 of eligible costs covered for domestic or international adoptions.
Hosts company-sponsored family events
Offers generous parental leave
Receive six weeks of 100% paid parental leave in addition to PTO; full-time colleagues who give birth are eligible for 16 weeks of leave.
Offers childcare benefits
Receive up to five days of emergency back-up care for children and elderly loved ones.
Provides family medical leave
Provides an onsite Mother's Room
Offers company equity
Offers performance bonuses
Provides pay transparency
Offers employee stock purchase plan
Purchase CFG stock at a 10% discount through payroll deductions.
Provides relocation assistance
Offers dental insurance
Offers health insurance
Offers vision insurance
Offers transgender health care benefits
Offers Flexible Spending Account (FSA)
Includes an annual company contribution. Part-time colleagues who are scheduled to work more than 20 hrs/week are also eligible.
Offers pet insurance
Offers mental health benefits
Get 6 free counseling sessions for you and your household; gain access to a personalized resiliency plan to help mitigate stress and burnout; take advantage of digital sleep and anxiety programs.
Work-Life Balance + Wellbeing
Offers company-sponsored outings
Offers fitness stipend
Partners with nonprofits
Last year, our colleagues partnered with over 2,500 organizations to volunteer over 212,000 hours of community service.
Offers wellness programs
Earn activity-based points and rewards, and receive gym memberships nationwide.
Has employee-led culture committees
Provides opportunities to volunteer in the local community
Being good citizens is at the heart of who we are. We leverage our time, talent and resources to strengthen our communities through financial empowerment and workforce development.
Provides access to an onsite gym
Provides recreational clubs
Offers Employee Resource Groups
Provides onsite meditation space
Offers generous PTO
Colleagues enjoy 11 holidays and up to 27 PTO days (that they're actually encouraged to use).
Provides paid holidays
Provides wellness days
Colleagues received an additional day of PTO to use to focus on their wellness.
Provides floating holidays
Offers paid volunteer time
Colleagues donate their time with eligible organizations (separate from regular PTO).
Offers sabbatical leave
Offers a flexible time off policy
Provides bereavement leave
Career Growth + Development
Provides customized development tracks
Promote from within
Job training & conferences
Provides online course subscriptions
Hosts Lunch and Learns
Provides personal development training
Offers mentorship program
Provides paid industry certifications
Get tech certification on us, like AWS certification, and participate in our AWS Cloud Enablement series. Further your education with academies and badging programs through 45+ offered courses.
Provides tuition reimbursement
Our Educational Assistance Program helps qualified colleagues build skills to drive their careers. The program provides reimbursement for tuition, fees and books (up to specified limits).
Company Culture
Has a dedicated diversity and inclusion staff
Has a documented equal pay policy
Mean gender pay gap is below 10%
Offers diversity-based Employee Resource Groups
Membership in any of our growing Business Resource Groups provides colleagues with an opportunity to build our culture, innovate and make a difference. Over 5% of all colleagues participate in a BRG.
Has a diversity recruitment program
Attend various diversity career fairs (Grace Hopper, NBMBAA, National Society of Black Engineers, and more). Recruit from Historically Black Colleges or Universities.
Has a diversity manifesto
Has a highly diverse management team
Mandated unconscious bias training
Hiring practices promote diversity
Our Diversity, Equity & Inclusion mission is to make everyone feel valued, respected and heard.
Utilizes a flexible work schedule
Colleagues can discuss their schedules with their managers who support a flexible culture where work-life balance is respected.
Utilizes restricted work hours
Collaborate with your manager to design a schedule that works for you
Offers a remote work program
Utilizes a hybrid work model
Utilizes an open door policy that encourages accessibility
Implements team-based strategic planning
Hosts in-person all-hands meetings
Open office floor plan to encourage communication and collaboration
Uses an OKR operational model to clearly define goals and priorities
Provides onsite office parking
Some meals provided
Established employee awards to honor work and contributions



