Jobs at Citizens

Develop and manage a branch-based wealth management practice by conducting client discoveries, creating tailored financial plans, driving new business development and referrals, conducting proactive outreach, and coordinating with internal specialists for investment, insurance, estate, and financial planning services.

Build and manage a branch-based wealth management practice by conducting client discoveries, creating tailored financial plans, growing relationships through referrals and partner engagement, and leveraging internal specialists for investment, insurance, and estate planning services.

Serves as the senior technical authority for enterprise browser data protection and security. Owns architecture, roadmap, standards, lifecycle, browser-based DLP controls, integrations, automation, and operational support. Leads complex troubleshooting, major incident response, root-cause analysis, runbook development, and continuous improvement. Partners across cybersecurity, identity, endpoint, network, cloud, risk, compliance, and vendor teams while mentoring engineers and influencing enterprise security design.

Lead automation and orchestration for enterprise Vulnerability Management. Build integrations and data pipelines across security tools, cloud, and ServiceNow; automate intake, prioritization, remediation tracking, and reporting; optimize workflows, dashboards, and asset correlation; collaborate with engineering and cloud teams to scale risk-based remediation and improve data quality.

Work on M&A, equity and debt transactions for digital infrastructure clients (data centers, fiber, broadband). Prepare financial models and valuations, conduct due diligence, draft pitch materials and transaction documents, support business development, and manage client interactions across deal execution.

Manage, acquire, and deepen commercial banking relationships with businesses generating $5 million to $50 million in annual revenue. Advise clients on credit, liquidity, interest rate management, treasury, and wealth solutions. Generate loans, deposits, and fee income through consultative sales, referrals, community involvement, and collaboration with internal partners. Maintain moderately complex portfolios while meeting customer service, compliance, risk, and growth goals.

Manages and grows treasury relationships with municipal and public-sector clients across New Jersey and surrounding markets. Advises government entities on cash management, commercial card, merchant services, trade, and supply chain finance solutions. Responsibilities include client acquisition, portfolio expansion, cross-selling, relationship advising, onboarding coordination, market feedback, and supporting revenue goals. Requires extensive treasury sales and relationship management experience, strong public-sector knowledge, communication skills, and local and regional travel.

Manage, acquire, and deepen commercial banking relationships with businesses generating $5 million to $50 million in annual revenue. Advise clients on credit, liquidity, interest rate management, treasury, and wealth management solutions. Generate loans, deposits, fee income, and new business through consultative sales, internal partnerships, and community engagement while managing risk, compliance, customer satisfaction, and moderately complex portfolios.

Manage and grow a portfolio of commercial business banking clients with annual revenues of $5 million to $50 million. Acquire new relationships, assess client needs, and recommend credit, liquidity, treasury, interest rate management, and wealth management solutions. Generate loans, deposits, and fee income through consultative sales, referrals, community engagement, and collaboration with internal partners. Maintain compliance, customer satisfaction, and portfolio performance while driving new business development.

Analyzes Collections & Recovery business requirements, designs technology solutions, leads project components, performs gap analysis, documents processes, validates deliverables, and drives continuous improvement. Partners with business, product, engineering, operations, and QA stakeholders to translate business and technical objectives, improve systems and processes, reduce costs, and deliver scalable solutions. The role also supports testing, research, stakeholder facilitation, and team mentoring.

Leads multiple retail banking branches by coaching branch managers, driving sales and customer growth, managing performance and operational integrity, developing talent, overseeing partnerships, and supporting profitable business growth. The role requires regional travel, community engagement, stakeholder influence, and increasing P&L responsibility.

Develop and manage a wealth management practice by understanding client goals, creating personalized financial plans, and delivering investment, insurance, estate planning, and financial planning solutions. Build and maintain relationships with clients, prospects, branch partners, and centers of influence. Conduct proactive outreach, generate referrals, grow existing relationships, and collaborate with internal specialists to serve high-net-worth individuals.

Handles complex customer inquiries through inbound calls and chat, resolves escalated issues, and provides on-the-spot solutions within defined guidelines. Coaches frontline colleagues, develops problem-resolution processes, supports banking product expertise, recommends customer-experience improvements, and collaborates with business units to meet service standards.

Monitors security environments, analyzes logs, NetFlow, and packet captures, identifies and escalates incidents, assesses threats and vulnerabilities, and applies mitigation techniques. Responsibilities include intrusion analysis, incident response, malware detection and eradication, data loss prevention, privileged-user monitoring, and security incident management. The specialist also stays current on emerging threats and communicates technical findings to technical and nontechnical audiences.

Monitors security events, analyzes logs, NetFlow, and packet captures, identifies and escalates incidents, assesses threats and vulnerabilities, and applies mitigation techniques. Responsibilities include intrusion analysis, incident handling, malware detection and eradication, data loss prevention, privileged user monitoring, and recognizing attacker tactics. The role requires staying current with emerging threats and security technologies while communicating technical findings effectively.

Leads enterprise AI security and GenAI data protection, owning the AI Gateway from evaluation through deployment and operations. Designs monitoring, coaching, redaction, quarantine, and blocking controls for prompts, uploads, browser traffic, copilots, agents, and integrations. Integrates telemetry with security and identity platforms, establishes governance and exception processes, measures control effectiveness, and supports audit and regulatory readiness while enabling responsible AI adoption.

Provides strategic and technical architecture leadership for enterprise Customer Identity and Access Management. Defines target-state architecture, standards, integration patterns, authentication and authorization journeys, identity federation, orchestration, proofing, recovery, and risk-based authentication. Guides engineering teams, evaluates CIAM platforms, supports modernization, and ensures highly available, scalable, resilient, secure cloud and hybrid identity services. Partners across product, security, enterprise architecture, fraud, risk, and technology teams in a regulated financial-services environment.

Own the strategy, roadmap, prioritization, governance, rollout, licensing, cost management, adoption, and measurement of an enterprise everyday AI productivity portfolio. Partner with engineering, platform, risk, security, compliance, and business teams to launch AI capabilities, manage pilots, define acceptance criteria, track product health, lead enablement, and build a practitioner community across a regulated enterprise.

Leads complex analytics initiatives for the Consumer Deposits portfolio, owning Net Present Value methodology and models. Translates ambiguous business questions into scalable datasets, analytical products, and actionable insights supporting pricing, marketing, product, customer, and strategic decisions. Partners with senior stakeholders and cross-functional teams, manages projects independently, improves analytical methodologies and governance, and mentors analysts.

Leads enterprise AI Security and GenAI data protection, owning the AI Gateway from evaluation through deployment and ongoing operations. Designs controls for prompts, uploads, browser traffic, copilots, agents, and integrations; implements monitoring, coaching, redaction, quarantine, and blocking. Integrates telemetry with security and identity platforms, establishes governance and exception processes, measures effectiveness, supports audit readiness, and partners with business and technology teams to enable responsible AI adoption.