Jobs at Clear Visions, Inc., An RR Donnelley Company

Supervise day-to-day office services team to deliver excellent client service. Manage timekeeping, workflow, vendor relationships, mailroom and reprographics operations, reporting, training, performance issues, and resource utilization while escalating concerns and ensuring policy compliance.

Perform office services including reprographics, mail, intake, basic equipment troubleshooting, QA, and client interactions. Complete job tickets, prioritize workflow, meet deadlines, lift up to 50 lbs, and follow site and client procedures to maintain service quality.

Lead and coordinate an office services team to intake, prioritize, and complete client requests; manage timekeeping and staffing, ensure quality assurance, train staff, maintain equipment and supplies, support reception/AV/mail services, and handle client issues.

Manage timely submission of electronic invoices and accruals, oversee client transitions to e-billing, handle high-volume complex submissions, liaise between attorneys and clients, maintain billing data and systems, execute accruals and budgets, perform QA and reporting, train and lead staff, and resolve client issues to ensure compliance with client-specific e-billing requirements.

Manage full-cycle billing for 10-15 attorneys, prepare and submit electronic invoices and accruals, support e-billing transitions, maintain billing data, execute accruals and budgets, analyze complex client accounts, oversee team quality assurance and time/absence tracking, train staff, and serve as liaison between attorneys, clients, and billing systems.