Jobs at Conduent

Assist pension plan participants through inbound and outbound calls, explain plan provisions and forms, answer client-specific questions, process transactions, document interactions, complete callbacks, and escalate issues when needed. The specialist must follow multiple client procedures, maintain accuracy and confidentiality, meet call center performance standards, and work independently in a remote environment. Virtual training is provided for approximately 7–8 weeks.

Provides customer service through inbound calls, resolves inquiries and complaints, and maintains accurate records through data entry and system updates. The role also involves document and transaction indexing, quality control, compliance adherence, productivity metrics, and high-volume processing. Candidates need strong computer and multitasking skills, accurate typing, attention to detail, reliable attendance, and the ability to pass background and drug screenings.

Leads enterprise BPO sales growth by acquiring new customers, expanding existing accounts, managing the full sales cycle, presenting to executive decision-makers, developing proposals and territory plans, forecasting pipeline, and collaborating with account management, technical teams, delivery organizations, and marketing. The role focuses on consultative selling, contract closure, cross-selling, and strategic account development.

Lead federal business development efforts by engaging stakeholders, prospecting and managing pipeline, preparing RFP/RFI responses, negotiating contracts, and collaborating with internal teams to win and grow federal contracts.

Supports government sales and business development across state and local agencies in Texas or Florida. Responsibilities include stakeholder engagement, lead generation, prospecting, market intelligence gathering, legislative and budget tracking, and supporting RFP and RFI responses. The role develops relationships with agency decision-makers, identifies procurement opportunities, monitors market and competitor trends, and collaborates with public-sector sales teams and subject matter experts to secure new contracts.

Provide L2/L3 production support, monitoring, troubleshooting, and root-cause fixes for Oracle Siebel CRM. Support upgrades, repository merges, IRM, deployments across environments, integrations (EAI/Web Services/REST), performance tuning with DBAs, and periodic 24x7 on-call coverage. Document processes and assist release and migration activities.

Lead a portfolio of large-scale Medicaid implementation programs from contract through steady-state, overseeing governance, risk, finance, resource planning, executive stakeholder engagement, delivery methodologies, and cross-functional execution across Business, Technology, Product, Operations, and Client teams.

The Data Architect/Data Governance Lead supports the Medicaid Enterprise Data Warehouse by leading data architecture, metadata management, and governance processes, ensuring compliance and scalability.

Administer, monitor, troubleshoot, and optimize Linux workloads and Azure PaaS/IaaS services. Support connectivity, identity, observability, CI/CD, security patterns, and migrations from VM-hosted workloads to managed Azure services while collaborating with application and DevOps teams.

Provide first- and second-level production support for Maven clients: troubleshoot Java/J2EE applications, resolve tickets, perform builds, migrations, code reviews, security scans, and coordinate with engineering, QA, and clients to meet SLAs.