Jobs at Convoy
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Accounting Operations Manager

Convoy
Seattle
1 hour ago
+29
As an Accounting Operations Manager at Convoy, you are eager to get your foot in the door at a fast-paced, rapidly growing startup. Finance at Convoy enables “eyes-wide-open” decisions & execution for the business through financial planning, budgeting, and short/long term analysis. We seek to have a broad lens on success; balancing financial stewardship vs. enterprise value, growth/winning, and physics. Our goal is never limited to building a great financial model or processing results downstream; we aim to be regarded as trusted advisors and thought leaders by our business partners.

Sales Operations Manager

Convoy
Seattle
7 hours ago
+29
As a Demand Planning Program Manager at Convoy, you will work to answer high priority strategic questions critical to the future of Convoy’s business. These include forecasting sales growth, modeling future hiring needs, and helping to determine the future structure of Convoy’s sales department. In this position, you’ll leverage your strong analytical and business intelligence skills to gather insight from data, while demonstrating superior communication and project management skills, and a high level of emotional intelligence to manage differing priorities and stakeholders across the company. 

Associate Corporate Counsel

Convoy
Seattle
16 hours ago
+29
Researching and monitoring employment law changes and assisting in adapting policies to reflect new legislation. Partnering on projects with HR and legal to refine employment policies and procedures. Assisting in advising the business on employee-related matters. Drafting and negotiating employment related contracts and other contracts with potential customers and vendors. Working on additional projects as needed.

Enterprise Account Manager

Convoy
Seattle
16 hours ago
+29
Achieving customer growth and retention objectives, including identifying expansion opportunities. Driving revenue and growth with Convoy’s enterprise customers. Developing and executing against strategic account plans for enterprise customers. Analyzing customer data and sharing insights both internally and externally, as applicable. Developing and distributing strategic customer reporting. Leading account-based programs / project management initiatives. Driving analysis. Ability to break down high level business problems into concrete analytical solutions. Running business reviews on-site with customers. Executing on shared account on-boarding process and framework with other key partners; including business development and operations. Ensuring the highest level of customer satisfaction. Operate across cross-functional teams to execute programs and deliver exceptional service..

Program Manager - Data Science and Design

Convoy
Seattle
19 hours ago
+29
As Program Manager for Convoy's Data Science and Design teams, you will develop and manage programs that support the growth of the teams and our team members. This will include partnering with stakeholders to roll-out best practices programs for the career evolution of the community, such as recruitment and career development process optimisation and programming our events schedule from lunch & learns and knowledge shares to internal and external Data Science conferences with support from our HR team.

Head of Shipper Insights

Convoy
Seattle
19 hours ago
+29
As the Head of Shipper Insights, you’ll define the vision and build the foundation for Convoy’s Shipper insights program. You’ll collaborate with our Sales and Account Management teams to develop and deliver world-class supply-chain / transportation insights that solve meaningful customer problems. You’ll collaborate with our Data and Product teams to build the necessary infrastructure - data tools, visualization, customer reports, etc. to build and deliver these insights at scale. You’ll collaborate with our Marketplace and marketing teams to develop and publish our POV on market trends and the industry as such and reinforce Convoy’s position as a thought leader in this space. Build a team from the ground-up - attract, retain and develop world-class insights team

Principal Product Manager, New Shipper Initiatives

Convoy
Seattle
19 hours ago
+29
PM experience: 5+ years leading a breakthrough product through multiple iterations. Measuring success amidst ambiguity: Experience defining metrics, running experiments, and testing. Hands-on with customers: Earns trust with customers, lives their problems, and works backward from there to design solutions. Communication: Your former colleagues describe you as an excellent, succinct communicator, in both written and verbal forms.

Senior Data Scientist - Shipment Acquisition & Growth

Convoy
Seattle
19 hours ago
+29
At Convoy you will be expected to work autonomously and own your domain end-to-end. You will collaborate with Data Scientists, Product Managers, and Engineers across the Product organization and interact with stakeholders across the company. You will be responsible for defining core business logic in our data warehouse, developing insights to drive product decisions, and building data science models.

Quality and Compliance Specialist

Convoy
Seattle
19 hours ago
+29
Quality and Compliance is critical to Convoy's success and interacts with every Convoy operational team. The Q&C team’s role is to maintain and foster a high quality network of thousands of trucking companies, and to mitigate risk to Convoy and its customers. We provide analysis, research and guidance for Convoy as it expands into new geographies, services, and equipment types, and as trucking regulations change. The team comprises of people from diverse backgrounds and ways of thinking, pulling from the transportation industry, software and retail. We hire people who fit the attributes and values that we hold in high regard such as creative problem solving, outcome orientation, customer service, humility, and great communication.

Senior Operations Research Scientist

Convoy
Seattle
21 hours ago
+29
Building quantitative mathematical models to represent various transportation and logistics systems. Creating computer simulations to support operational decision-making. Developing model-based optimization, simulation, and/or predictive tools to identify and evaluate opportunities to improve all aspects of Convoy’s network. Working with software engineering teams to drive scalable, real-time implementations of your solutions.

Operations Research Scientist

Convoy
Seattle
21 hours ago
+29
Building quantitative mathematical models to represent various transportation and logistics systems. Creating computer simulations to support operational decision-making. Developing model-based optimization, simulation, and/or predictive tools to identify and evaluate opportunities to improve all aspects of Convoy’s network. Working with software engineering teams to drive scalable, real-time implementations of your solutions.

HR Business Partner

Convoy
Seattle
1 day ago
+29
You are a seasoned HR Business Partner (HRBP) who is eager to join a fast paced, rapidly growing startup. You will demonstrate the ability to excel in a dynamic work environment as an early member of a growing team. You will be part of the overall corporate HR team and you will bring the enthusiasm and attitude necessary to get the job done!

Pricing & Planning Manager

Convoy
Seattle
1 day ago
+29
As a pricing analyst, you will be responsible for designing Convoy’s future pricing strategy to accelerate shipment growth while managing company financial goals across multiple revenue programs. You will work across our product, supply, and demand teams to drive innovative cross-company initiatives.

Manager, Customer Operations

Convoy
Seattle
1 day ago
+29
You are eager to get your foot in the door at a fast paced, rapidly growing startup. You will demonstrate the ability to excel in a dynamic work environment as an early member of a growing team. In partnership with our enterprise and commercial sales and account management teams, the Customer Operations Manager leads the team who functions as customer support, training partner, problem solver and quality control. You'll be an integral part of our operations team moving at a smooth, consistent pace. You'll bring the enthusiasm and aptitude necessary to get the job done!

Software Engineer - Platform Excellence

Convoy
Seattle
1 day ago
+29
Solid system design skills and operational expertise to enable teams to make the right design trade-offs. Strong collaboration skills to help drive operational best practices and help teams raise the bar on service health. Strong debugging skills to diagnose and root cause issues across the entire stack. Experience handling large scale servicesA history of developing and reliable services and ability to impart the lessons learned therein. The ability to dive deep into new technologies and learn quickly. Confidence in reading and writing service or automation code.

Software Engineer

Convoy
Seattle
1 day ago
+29
Building delightful features that make it easier to run a small trucking business. Inventing best-in-industry tools while working side-by-side with teams inside the company who closely with our operations team. Writing scalable software for processing millions of dollars of payments. Using machine learning to improve our margins or brokerage efficiency. Crafting products to help other teams at Convoy scale.

Software Engineer - Frontend

Convoy
Seattle
1 day ago
+29
Building delightful features that make it easier to run a small trucking business (truck driver is the most popular job in America!). Creating rich experiences for our shippers (Fortune 500 companies to small local businesses) that bring unparalleled innovation to their supply chains. Developing a web platform to enable engineers to easily and quickly build client-side code. Inventing best-in-industry tools while working side-by-side with business teams inside the company.

Software Engineer - Machine Learning

Convoy
Seattle
1 day ago
+29
Engineering new features into our existing pricing and relevance models. Exploring new pricing models to better predict the future. Building out our machine learning infrastructure. Training new automated agents to streamline operational processes. Developing new bidding/auction models to bid on shipments. Designing our experimentation framework.

Software Engineer - Mobile

Convoy
Seattle
1 day ago
+29
Building delightful features that make it easier to run a small trucking business. Developing a mobile platform to enable engineers to easily and quickly build mobile features. Creating a lightning fast mobile build/test/deploy system. Building a strong presence in the open source community.

Operations Specialist

Convoy
Seattle
1 day ago
+29
You are eager to get your foot in the door at a fast paced, rapidly growing startup. You will demonstrate the ability to excel in a dynamic work environment as an early member of a growing team. In partnership with sales and operations teams, the operations specialist acts as customer support, training partner, problem solver and quality control. You'll bring the enthusiasm and aptitude necessary to get the job done!

Product Designer, Shipment Success

Convoy
Seattle
1 day ago
As a Product Designer for the Shipment Success team, you'll be refining and evolving the engine that powers the Convoy platform. While both supporting our operations teams and creating new magic moments in product for our carriers and shippers, you'll be creating the vision for the teams that keep Convoy moving. You'll own end-to-end design process for your product pod, including everything from customer research to refined, ready-to-ship features. You'll be expected to use your expertise to deeply understand our customers and translate that understanding into successful solutions.

Senior Program Manager, Marketplace Growth

Convoy
Seattle
1 day ago
As a Program Manager for the Marketplace Growth team, you will be responsible for managing programs to accelerate Convoy’s shipment growth and create the first advanced freight marketplace by driving organizational cohesion, navigating business constraints, and creating the framework to operationalize company strategy.

Senior Manager, Customer Operations

Convoy
Seattle
1 day ago
Lead a team to help develop, deploy and deliver against Customer Operations KPIs required for our business to deliver on customer needs and to deliver against internal team goals. Ensure that shipments are executed according to customer specifications. Drive the successful execution of strategic, cross-functional programs to address critical business issues or opportunities (e.g., forecasting and account support processes). Provide structure and necessary processes in ambiguous situations. Serve as the trusted partner to the Operations Services org in defining, tracking, and implementing customer success objectives, strategy, tactics, and processes that scale. Track product use and product performance for customer operations team, and work with our product and engineering team to make improvements that help us serve and delight our customers..

Senior Product Designer, Carrier Experience

Convoy
Seattle
1 day ago
As a Senior Product Designer for the Carrier Experience team, you'll be working every day to empower our truckers. In partnership with stakeholders, you'll be determining product strategy through rigorous user research that drives deep understanding of the problems carriers face. You'll be expected to translate this ever evolving understanding into a cohesive product vision with beautifully designed features that support our drivers and dispatchers.

Senior Collections Specialist

Convoy
Seattle
1 day ago
Interfacing with customers regarding various billing issues. Negotiating with customers in real time. Working cross-functionally, sharing information and influencing key stakeholders. Working with our internal databases to spot patterns. Operating internal collections system. Working harmoniously as part of the Convoy accounting team.

Creative Director, Brand

Convoy
Seattle
1 day ago
As Creative Director of the Brand Design team, you'll lead the creators that define Convoy's brand voice and tone. Ensuring excellence across every deliverable, you'll empower your team to tell Convoy's story in fresh, inspiring, and exciting ways. Your team will implement your design strategy across a wide variety of devices and media while maintaining a cohesive presentation of our values and personality. You'll also grow the brand design team to fulfill your vision by attracting world-class creative talent.

Executive Assistant

Convoy
Seattle
1 day ago
Complex calendar management with internal and external stakeholders. Prioritization of competing goals according to the Executive guidance. Booking travel and managing logistics for the Executive and the leadership team. Ensure timely communications and handling confidential information. Track and monitor pending business issues for follow-up and execution. Serve as a liaison across teams and work with departments across the company. Project manage tasks to ensure follow-up to action items. Work on multiple projects and priorities at once

Payroll Analyst

Convoy
Seattle
1 day ago
As a payroll analyst at Convoy, you are eager to get your foot in the door at a fast-paced, rapidly growing startup. Payroll enables our employees to have confidence in getting paid timely and accurately while supporting other stakeholders in making well informed decisions as it relates to human capital. 

Senior Operations Specialist - Brokerage

Convoy
Seattle
1 day ago
Managing a local marketplace, balancing supply and demand at a lane & corridor level. Prioritizing, pricing and marketing shipments on a tight schedule. Working directly with carriers in real time to match shipments at the best rate to the market. Sourcing, developing and managing expectations for Carriers. Problem solving on the front lines of your marketplace for real-time shipments; coordinating customer shipment needs between external and internal teams. Troubleshooting logistical issues, and execute on contingencies based on circumstances. Supporting new geographic, program & freight expansion initiatives. Understanding, tracking and communicating marketplace health. Occasionally working outside your own marketplace.

Operations Specialist - Brokerage (Weekend Included)

Convoy
Seattle
1 day ago
Brokerage Operations is critical to Convoy's success. The Brokerage Ops team is the bridge between the old way of connecting shippers to carriers (buy low, sell high), and the new way (instantly matching the right truck for each shipment). Brokerage Ops is one of the teams that truly manages both sides of the marketplace at Convoy. We ensure that the freight we take is healthy for marketplace building and then make sure we find the best truck for the job as quickly as possible. They have the ability to sell freight quickly and negotiate effectively, simultaneously introducing the technology that will help trucking companies streamline & scale their business. The team comprises of people from diverse backgrounds and ways of thinking. We've had great people join us from logistics backgrounds, tech sales, NCAA coaching, military, operations, commodities trading, and plenty of others. We hire people who fit the attributes and values that we hold in high regard such as outcome orientation, hustle, humility, and great communication.

Operations Specialist - Brokerage

Convoy
Seattle
1 day ago
Helping to build a world class team. Work directly with carriers in real time to match shipments at the best rate to the market. Acting on the front lines to assist with active shipments, coordinating customer shipment needs between external and internal teams. Overseeing the successful matching of shipments, by utilizing our proprietary dashboards. Support new geographic, program & freight expansion initiatives. Sourcing new carriers, developing and managing carrier relationships.

Manager, Salesforce Architect

Convoy
Seattle
1 day ago
In this role, you will be involved with multiple business functional groups including Sales & Marketing, Finance, Operations, IT and manage multiple projects. You will drive and manage people and projects end to end by defining tasks, planning, configurations, conducting gap analysis, customizations, user testing, reporting metrics to sales leaders and orchestrate go-live. You will work to meet the needs of business users considering functionality, scalability, costs, time-to-implement, international growth possibilities and general systems compliance.

Design Director, Product

Convoy
Seattle
2 days ago
As Design Director of the Carrier Product team, you'll lead design to ensure our carrier mobile and desktop tools empower our truckers. You'll partner with directors and principals in the space to create a cohesive, empathetic vision for every driver by increasing their earnings and eliminating empty miles. You will be a major contributor in defining Convoy's design culture and help build design community while attracting incredible talent. Ensuring excellence, you'll drive your team to create a platform with unparalleled service and features. 

Operations Specialist - Weekends

Convoy
Seattle
2 days ago
Providing excellent phone, sms, and email customer support. Monitoring shipment progress; using standard process and internal tools to troubleshoot and problem solve within tight deadlines. Scheduling appointments via phone, email, and online systems. Inputting data into a variety of online platforms. Training carriers on how to use the product, improve their performance, and grow their business with Convoy.

Senior Vendor Manager, Convoy Go

Convoy
Seattle
2 days ago
As a Senior Vendor Manager for the Convoy Go team, you will be responsible for accelerating Convoy’s trailer growth by working closely with our vendor partners, as well as developing and executing a strategy to own & manage trailers. By navigating business constraints, creating budgets, and working closely with our partners, you will drive one of Convoy’s fastest growing business units.

Senior Data Engineer

Convoy
Seattle
3 days ago
Architecture design and implementation of next generation data platform and model deployment solutions. Building robust and scalable data integration (ETL) pipelines using SQL, EMR, Python, and Spark. Mentoring and developing other Data Engineers and Data Analysts. Building and delivering high quality data architecture to support data analysts, data scientists, and customer reporting needs. Interfacing with other technology teams to extract, transform, and load data from a wide variety of data sources. Continually improving reporting and analysis processes, automating or simplifying self-service support for customers.

Senior Program Manager, Growth & Strategy

Convoy
Seattle
3 days ago
As a Sr. Program Manager on the product team you will work across the organization to drive new business initiatives, from incubation through expansion. The role will primarily be focused on carrier facing programs and will require you to break down large problems into concrete analytical solutions and strategies. You will develop, test, and iterate in depth plans to scale programs across operational and technical functions. You are a seasoned business leader that can go from being high level and strategic to scrappy and execution focused with the flip of a switch. Strong communication and the ability to influence across the company to scale solutions for our customers are a must.

Head of Product, Marketplace Dynamics

Convoy
Seattle
3 days ago
You are eager to get your foot in the door at a fast paced, rapidly growing startup. As Sr Product Manager, Marketplace Balance, you have a track record of solving open-ended, quantitative problems with huge strategic implications. You’ve led technical teams that develop totally new solutions to customer problems. You’ve worked with a wide variety of stakeholders to drive important change and can be a passionate evangelist for new ways of thinking and you understand how incentives drive behavior.

Enterprise Account Director

Convoy
Seattle
3 days ago
Driving revenue and growth with Convoy’s largest enterprise customers. Achieving customer growth and retention objectives, including identifying expansion opportunities. Developing and executing against strategic account plans for enterprise customers. Analyzing customer data and share insights both internally and externally, as applicable. Developing and distributing strategic customer reporting in partnership with the account management and operations team. Growing with the opportunity to run a team to support your business as it expands. Running quarterly business reviews on-site with executive sponsors. Executing on shared account onboarding process and framework with other key partners; including business development and operations. Ensuring the highest level of customer satisfaction.

Senior/Principal Economist

Convoy
Seattle
3 days ago
Economists and Data Scientists are at the core of Convoy’s platform. We build the models that power freight pricing, shipment offer relevance, auction bidding strategy, and other core services. We also forecast business metrics, evaluate the causal impact of business decisions, design experiments to optimize our product, and leverage our data to generate insights for our customers. The breadth of the problems space is huge, spanning machine learning, optimization, causal inference, experimental design, econometrics, and prediction domains. We have only begun to dig into the difficult and diverse problems in our two-sided marketplace.

Sales Development Representative

Convoy
Seattle
3 days ago
Rapidly respond to inbound marketing leads via phone and email. Present a balanced approach to cold calling, relationship development, sales process, and appointment setting. Drive awareness into lead prospect base through ongoing nurture via email and call campaigns. Ability to understand complex business environments and uncover business challenges. Build lead pipeline and regularly communicate with direct sales to ensure alignment. Share information about Convoy and ask questions about the prospect's business intentions. Discern potential for purchase and schedule appointments with those who are of good potential to the Sales Account Executives to pursue. Schedule appointments between prospects and Account Executives. Record prospect information in CRM database.

IT Applications Manager

Convoy
Seattle
5 days ago
As an IT Applications Manager at Convoy, you are eager to get your foot in the door at a fast paced, rapidly growing startup. As a member of the IT Applications team, you will play a critical role in launching and managing collaboration tools for Convoy employees. 

Sr. Manager, Research Science - Marketplace Matching

Convoy
Seattle
5 days ago
We are looking for an experienced Research Science Manager to join the Matching Team in Convoy’s Marketplace organization. The Matching Team owns Convoy’s core models for matching carriers and freight, including dynamic brokerage and automated reloads. This role has the potential to unlock significant value for the company by scaling a team of talented Research and Data Scientists as we double-down on the core algorithms that drive our business.

Engineering Manager - Demand and Revenue

Convoy
Seattle
5 days ago
Ideal candidates will be driven, empathetic leaders with experience building and managing world-class teams of diverse engineers. They will also have a passion for understanding the needs of our customers, our business and our engineers, to determine the strategic path forward for our team. They will enjoy leading the careers of extraordinary software developers, collaborating with diverse stakeholders, and will bring a growth mindset and strong learning orientation. Additionally, they will be part of the engineering leadership team @ Convoy, and help shape the growth of the broader engineering organization.

Senior Research Scientist - Marketplace Pricing

Convoy
Seattle
5 days ago
We are looking for experienced Research Scientists to join the Pricing Team in Convoy’s Marketplace organization. The Pricing Team owns Convoy’s core models for pricing to both shippers and carriers. This role has the potential to unlock significant value for the company as we double-down on the fundamental algorithms at the heart of our business.

Manager, Vendor Operations

Convoy
Seattle
6 days ago
As a manager of the Vendor Operations Team, you will oversee a business critical operations team consisting of Associate Program Managers and multiple outsource partners. This team is responsible for supporting and growing our outsource partners while consistently meeting Service Level Agreements and Key Performance Indicators. You are a strategic-thinker, problem-driven, and customer-obsessed individual with a high sense of urgency to help Convoy scale.

Principal Product Manager, New Business Initiatives

Convoy
Seattle
6 days ago
Roadmap & Features: You will own the product roadmap for part of Convoy’s Third Party Marketplace. Strategy: You will identify the key strategy questions and drive to resolution and alignment with stakeholders. Metrics & Experimentation: You will define metrics and goals to drive progress across the team in terms of day to day business as well as experiments.

Senior Economist - Supply-Side Causal Inference

Convoy
Seattle
6 days ago
Convoy's Carrier team, which is responsible for the supply side of our marketplace, is looking for a Senior Economist with experience in reduced form causal inference and experimentation. This team member will own the development, deployment, and analysis of experiments within our mobile app and on our supply-side. They will also do deep dive analysis of our marketplace and its dynamics and causal inference on the effectiveness of our marketing and supply acquisition efforts. The ideal candidate will have 2+ years of post-PhD experience running large scale experiments in a production environment and using economic analysis to drive high-impact business decisions.

Head of Product Management, Finance

Convoy
Seattle
1 week ago
As Head of Product for Finance, you will own Convoy’s strategy, approach, and product roadmap for how we provide payment services to our Carriers, as well as manage collections from our customers You will own the systems that facilitate our core accounting processes. To achieve your objectives, you will be lead across engineers, data scientists, design, and partner closely with accounting controllers and finance operations. This is a fantastic opportunity to be a pioneer at the early stages of an exciting startup company!

Director of Program Management - People / HR

Convoy
Seattle
1 week ago
Creating mechanisms to ensure that we maintain a high talent bar. Onboarding new employees as quickly and effectively as possible. Helping us maintain, adapt, and improve our culture as we grow. Figuring out how to define and measure excellence in how we serve our employees and set them up to do their best work. Then figuring out how to ensure that we hold ourselves accountable to that standard.  Building and managing multiple listening mechanisms to ensure that all employee voices are heard and represented.  Supporting our employee resource groups. Figuring out how to better connect our employees to our mission.

Program Manager, Product Incubation

Convoy
Seattle
1 week ago
As a Program Manager on the product team you will work across the organization to drive new business initiatives, from incubation through expansion. The role will primarily be focused on shipper facing programs and will require you to break down large problems into concrete analytical solutions, test, iterate, and develop in depth plans to scale successful programs across operational and technical functions. Proven track record of incubating new initiatives preferred. Strong communication and the ability to influence across the company to scale solutions for our customers are a must.

Data Scientist- Analytics, Quality & Compliance

Convoy
Seattle
1 week ago
You thrive on solving problems and are skilled and experienced in analytics. You are curious, detail-oriented, and have high-quality standards. Seeing tangible results from your hard work is important for you. You are a problem solver and a generalist who is equally as comfortable talking to a truck driver as you are analyzing trends in a spreadsheet. You are good at process improvement and cross-team collaboration. You are a confident and skilled communicator. You understand why Convoy is the future of freight and are excited to take us to the next level!

Senior Research Scientist

Convoy
Seattle
1 week ago
Recommendation Systems. Forecasting/Time Series. Marketplace Dynamics. Prediction/Classification. Experimentation. Causal Inference/Observational. Data Analysis. Auction Optimization. Operations Research.

Senior Manager, Program Management

Convoy
Seattle
1 week ago
As a Senior Manager for the Marketplace Growth team, you will be responsible for managing multiple cross-team programs to accelerate Convoy’s shipment growth and create the first advanced freight marketplace by driving organizational cohesion, navigating business constraints, and building the foundation to operationalize company strategy. You will need to effectively influence and lead a cross-functional to maximum impact. Keeping team aligned, focused and productive.

Director of Product Marketing, Shippers

Convoy
Seattle
1 week ago
As the Senior Product Marketing Manager, you own Convoy’s strategy, approach, and product marketing. To achieve your objectives, you will be a key stakeholder across product managers engineers, data scientists, and sellers. This is a fantastic opportunity to be a pioneer at the early stages of an exciting startup company!

Product Marketing Manager- Carriers

Convoy
Seattle
1 week ago
Are you a product marketer who is deeply passionate about leading the charge to bring game-changing products and features to market? If so, read on. As the product marketing manager for carrier products, you will be responsible to lead and collaborate with product managers across the company to ensure key product go-to-market announcements are delivered on-time and on-quality. You’ll own developing the go-to-market strategy and plan, lead cross-company coordination of announcement efforts and report out key results. Additionally, you’ll lead the efforts to develop the ongoing product story beyond announcement, finding real world examples of how the products and features are driving value with carrier audience.

Director, Internal Communications

Convoy
Seattle
1 week ago
You’re a passionate and experienced internal communications leader who will play a critical role in the creation, implementation, and assessment of company-wide internal communications programs, campaigns and events. In this role, you will help define Convoy’s communication architecture and help implement a company-wide cultural vision. You will work closely with Convoy executives and partner with employees across multiple departments to help our employees feel connected to Convoy’s mission, vision, values and to one another. You are a team player and are who enjoys getting their hands dirty.

Principal Product Manager, Convoy Go

Convoy
Seattle
1 week ago
Within our new initiative Convoy Go, you will be the Head of Product for Convoy Assets, where you will own Convoy’s strategy, approach, and product roadmap of how we drive this massive network of trailers and physical assets to an unprecedented scale. To achieve your objectives, you will be lead across engineers, data scientists, operations and other product organizations. You will need to grow our asset network balancing the needs of different stakeholders which have different objective functions. Firstly, we need to service the needs of our shippers with high service levels. Secondly, we need to provide attractive routes to track drivers in order to maximize their fleet utilization. Finally, we need to accomplish this with the minimum numbers possible in order to make efficient use of Convoy Assets. This is a complex problem in the intersection of business and operations research.

Principal Research Lead

Convoy
Seattle
1 week ago
As a Principal Research Lead for our team, you'll be working every day to empower our customers by bringing their needs into our strategy. In partnership with stakeholders, you'll help determine product roadmap through rigorous investigation, focusing on areas requiring in-depth discovery. You'll build our research practice, develop methodologies that help grow Convoy's culture, and mentor others across the org in order to ensure the highest research standards.

Trailer Operations Specialist

Convoy
Seattle
1 week ago
As a member of the trailer operations team, you will collaborate with teams across the organization to improve the processes and product utilized in day to day operations. You are process oriented and analytical, but comfortable with ambiguity due to the ever changing nature of this role. You take ownership of problems and have a desire to grow a team from the ground up.

Security Engineer

Convoy
Seattle
1 week ago
Instill and empower a culture of secure development and deployment across Engineering through static and dynamic code review, threat modeling, and penetration testing. Supply subject matter expertise during system design and implementation on topics like encryption in transit and at rest, least privilege access control, and secure-by-default configuration. Develop automation, tooling, and tests to validate best practices. Respond to security incidents and responsible disclosures. Work side-by-side with every development and operations team inside the company.

Manager, Operations - Brokerage

Convoy
Seattle
1 week ago
Building a world class brokerage ops team: hiring and building trust with your team. Working cross-functionally with teams outside of Brokerage Ops to align on the companies top priorities, defining monthly goals and identifying KPI's for your team. Assisting Sales on healthy marketplace building, working with Growth teams on pricing and automation. Assisting Account Management with helping customers solve their supply chain challenges. Work directly with carriers in real time to match shipments at the best rate to the market. Acting on the front lines to assist with active shipments, coordinating customer shipment needs between external and internal teams - Being a player/coach for specialists on the team. Overseeing the successful matching of shipments, by utilizing our proprietary dashboards. Support new geographic, program & freight expansion initiatives. Sourcing new carriers, developing and managing carrier relationships.

Head of Product Management, Emerging Programs Pricing

Convoy
Seattle
1 week ago
Pricing for totally new business models within Convoy that are reinventing the way the freight market works. Build the tooling and intelligence that Convoy uses to track and respond to changes in market dynamics. Roadmap & Features: You will own the product roadmap for part of Convoy. We organize the team, so you get clear accountability for a large area. Metrics & Experimentation: You will define the metrics, goals and measure experiments. Optimization & Insights: You will work with data scientists to deeply understand our marketplace and how both Shippers and Carriers respond to the incentives we create.

Technical Sourcing Recruiter

Convoy
Seattle
1 week ago
Sourcing and developing a full and diverse pipeline of qualified talent for various roles at Convoy. Diverse applicant pools are better applicant pools! Conducting initial qualifying phone screens of candidates. Creating an amazing candidate experience. Maintaining accurate candidate data throughout the recruitment lifecycle in the Applicant Tracking System (ATS). Maintaining communication and providing regular updates on progress to goal to recruiting partners. Staying up to speed on relevant news in the tech startup space and freight industry. Representing the company with integrity and professionalism.

Senior Technical Recruiter

Convoy
Seattle
1 week ago
Developing a full and diverse pipeline for various technical roles at Convoy including Engineering, Product, and Data Science. Driving full recruitment cycle including: sourcing, interviewing, feedback, managing candidate debriefs, offer process and closing. Creating an amazing candidate experience. Managing internal partnerships and expectations with your hiring teams. Staying up to speed on relevant news in the tech startup space and freight industry. Representing the company with integrity and professionalism. Creating processes, implementing recruiting programs, and assisting with building out our recruiting organization.

Engineering Manager - Mobile and Web Platforms

Convoy
Seattle
1 week ago
Ideal candidates will have experience building and managing world class engineering teams. They will also have a passion for mobile and/or web technologies and will be knowledgeable about the latest advances in these areas. Our mobile and web experiences are a key part of our business, and we’re looking for leaders that have deep expertise in building world-class apps. They will enjoy leading the careers of extraordinary software developers, collaborating with diverse stakeholders, and will bring a growth mindset and strong learning orientation.

Design Recruiter

Convoy
Seattle
1 week ago
Developing a full and diverse pipeline for various technical roles at Convoy including those in Product, Data Science, and Product Design. Driving full recruitment cycle including: sourcing, interviewing, feedback, managing candidate debriefs, offer process and closing. Creating an amazing candidate experience. Managing internal partnerships and expectations with your hiring teams. Staying up to speed on relevant news in the tech startup space and freight industry. Representing the company with integrity and professionalism. Creating processes, implementing recruiting programs, and assisting with building out our recruiting organization.

Senior Claims and Insurance Specialist

Convoy
Seattle
1 week ago
This position is in the Quality and Compliance organization. Quality and Compliance is critical to Convoy's success and its plays a role in every Convoy operational team. The Q&C team’s role is to maintain and foster a high quality network of thousands of trucking companies, and to mitigate risk to Convoy and its customers. We provide analysis, research and guidance for Convoy as it expands into new geographies, services, and equipment types, and as trucking regulations change. The team comprises of people from diverse backgrounds and ways of thinking, pulling from the transportation industry, software and retail. We hire people who fit the attributes and values that we hold in high regard such as creative problem solving, outcome orientation, customer service, humility, and great communication.

Public Relations Manager

Convoy
Seattle
1 week ago
As PR Manager, you will help drive greater coverage for Convoy. To achieve your objectives, you will be a key stakeholder across the marketing and product teams. This is a fantastic opportunity to be a pioneer at the early stages of an exciting startup company!

Head of Product Management, Carrier Experience

Convoy
Seattle
1 week ago
As Product Manager for carrier experience, you need to ensure that trucking companies (carriers) and truck drivers love using Convoy. You will own the roadmap and be responsible for our most important workflows around helping carriers find work, haul loads and improve their performance and utilization on Convoy. To achieve your objectives, your roadmap will span operations, data science, and product (mobile, web, and backend). You will work alongside engineers, designers, research scientists, marketers and more.

Senior Product Manager, Convoy Physical Assets

Convoy
Seattle
1 week ago
We are looking for a Product Manager to build the infrastructure, tools and services to manage Convoy’s physical assets which today are Trailers and Yards but eventually can be any physical assets that can support our transportation needs. The candidate will have to build product features to enable physical assets to add degrees of freedom to Convoy’s transportation network while optimizing for asset utilization and operations costs

Head of Product, Marketplace Experimentation Platform

Convoy
Seattle
1 week ago
The overall strategy and technology stack that Convoy uses to design and conduct experiments. Leading a team of engineers and data scientists in researching and delivering a product around causal inference, marketplace experimentation, and quasi-experimental design. Manage a complex group of stakeholders and prioritize against the highest impact experimental use cases. Solicit and prioritize the needs of our other product teams to increase the flexibility of the platform to their unique needs of methods and models. Optimization & Insights: You will work with data scientists to deeply understand our marketplace and how both Shippers and Carriers respond to the incentives we create.

Director, Business Operations

Convoy
Seattle
1 week ago
Convoy is looking for an accomplished operations leader to manage Business Operations across our entire Demand organization in an effort to accelerate growth. In this highly-visible role, you’ll be responsible for leading, managing, and reporting on internal projects that drive scale and working closely with internal partners across both sides of the marketplace. The ideal candidate will be an expert communicator, have experience gathering and quantifying project and program requirements, leading cross-functional programs, and adept at analyzing data to make informed decisions. Working alongside the Director of Sales Strategy, this role will play a pivotal part in growing Convoy into a multi-billion dollar business. 

Legal Operations Associate

Convoy
Seattle
1 week ago
We are looking for a talented team player to join our in-house legal team. You’ll work closely with our Legal team help us be the most technologically innovative legal department in the industry. This is an opportunity to join a rocketship and make an impact from day one.

Principal Program Manager, Demand Initiatives

Convoy
Seattle
1 week ago
As a Program leader on the product team you will work across the organization to develop and accelerate new demand focused initiatives. This role will primarily be focused on incubations for shipper facing programs and will require you to break down large problems and products into digestible, scalable solutions and strategies for our shippers. Acceleration and adoption of new shipper programs is a critical part of our growth and this role will own shipper acceleration across multiple product groups. Strong communication, technical aptitude, and the ability to influence across the company to scale solutions for our customers are a must. 

Full Life Cycle Recruiter

Convoy
Seattle
1 week ago
Developing a full and diverse pipeline for various roles at Convoy. Diverse applicant pools are better applicant pools! Creating an amazing candidate experience. Driving full recruitment cycle including: interview, feedback, offer process and closing. Managing internal partnerships and expectations with your hiring teams. Staying up to speed on relevant news in the tech startup space and freight industry. Representing the company with integrity and professionalism.

Director, Learning and Development

Convoy
Seattle
1 week ago
You’re a passionate and experienced learning and development leader who will play a critical role in the creation, implementation, and assessment of company-wide talent development programs, campaigns and events. In this role, you will help develop, drive, and execute on Learning & Development strategies while ensuring all programs are closely aligned with company goals. You will work closely with Convoy executives and partner with employees across multiple departments to help our employees excel while growing connected to Convoy’s mission, vision, values and to one another. You are a team player with innovative approaches around culture and development that will retain and support our employees.

Account Executive - Major Accounts - Commercial Sales

Convoy
Seattle
1 week ago
Using a variety of tools to prospect new potential customers for Convoy. Developing a pipeline with heavy top-of-funnel attention and activity. Demonstrating the Convoy system and technology and communicating the Convoy Value Proposition. Ensuring a successful transition of customers to our account management team. Providing ongoing support to increase shipment volume within your client base.

Account Executive - Mid Market Accounts - Commercial Sales

Convoy
Seattle
1 week ago
You are eager to get your foot in the door at a fast paced, rapidly growing startup. You will demonstrate the ability to excel in a dynamic work environment as an early member of a growing team. In partnership with sales team, the Mid-Market Account Executive - Commercial Sales will be responsible for managing the end to end sales process with our Mid-Market shipping customers.

Account Manager - Commercial Sales

Convoy
Seattle
1 week ago
Achieving customer growth and retention objectives, including identifying and executing on expansion opportunities. Driving revenue and growth within a portfolio of Convoy’s Commercial customers. Analyzing customer data and sharing insights both internally and externally, as applicable. Operating across cross-functional teams to execute programs and deliver exceptional service. Driving analyses. Ability to break down high level business problems into concrete analytical solutions. Running business reviews on-site with your target customers. Executing on shared account onboarding process and framework with other key partners; including sales and operations. Ensuring the highest level of customer satisfaction.

Manager, Training - Operations

Convoy
Seattle
1 week ago
As a manager of the Training Operations Team, you will oversee all new hire trainings, new process and product trainings, as well as ongoing trainings across all operational sites. You will partner with the trainers and stakeholders across Convoy to support business growth and ensure our operation teams consistently provide industry-leading service to all our customers and carriers. 

Business Development Director

Convoy
Seattle
1 week ago
Partner with C Suite and supply chain executives. Achieve quarterly and annual pipeline development objectives. Achieve partnerships won, shipment volume and revenue objectives. Partner with key account directors to run on site QBRs with strategic partners. Engage, qualify, and educate prospective partners on the Convoy value proposition. Manage deal flow from initial contact to contract signing, and ensure seamless transition to partner management. Execute on a collaborative new business development process with other key partners, including the Convoy executive team, operations and partner management. Ability to adapt and change within a fluid business environment.

Head of Product Management, Shipment Growth

Convoy
Seattle
1 week ago
Strategy: You will identify the key strategy questions, establish a charter, and work towards resolution and alignment with partners. Metrics & Experimentation: You will define the metrics, goals and measure experiments. Cross functional partnership: You will work closely with our Sales and Pricing Operations teams to identify long term innovations in our pricing and demand acquisition strategy. Optimization: You will work closely with Data Scientists to optimize freight opportunities to drive Convoy's network density.

Data Scientist - Supply Operations

Convoy
Seattle
1 week ago
As a Data Scientist on our Supply team, you will play a critical role in generating insights and experiments that direct our supply operations and product teams. You’ll embed fully into the business to develop a deep understanding of day-to-day operations and bring that perspective into a close partnership with our central Data Science and Marketplace Growth teams.

Senior Manager, Data Engineering

Convoy
Seattle
1 week ago
Thought leadership around the effective management, operation, innovation, and evolution of our data warehouse and data platform. Architecture design and implementation of next generation data platform and model deployment solutions. Building robust and scalable data integration (ETL) pipelines using SQL, EMR, Python, and Spark. Hiring, mentoring, and developing other Data Engineers. Building and delivering high quality data architecture to support data analysts, data scientists, and customer reporting needs. Interfacing with other technology teams to extract, transform, and load data from a wide variety of data sources. Continually improving reporting and analysis processes, automating or simplifying self-service support for customers

Program Manager, Operations

Convoy
Seattle
1 week ago
As a program manager on the operations team, you will drive programs that scale Convoy’s operations while driving improvements in service and efficiency. You will tackle broad, ambiguous questions that have an impact across Convoy’s operations teams and, often, the entire company, our customers, and our carriers. You think strategically and can own a problem end to end. Key areas of investment could include: organizational design and growth planning, piloting new customer-facing programs, and testing new operational models. 

Director of Strategic Supply

Convoy
Seattle
1 week ago
Create, maintain, and monitor the demand vs. supply balance by market, in partnership with Convoy’s data science team.  Ensure that we have the engaged supply ready to meet forecasted shipments in each market.  Work with our sales and central teams to optimize the demand coming into the marketplace. Design experiments to test new levers for building supply. Ongoing experimentation to measure and optimize the effectiveness of tactics.

Senior Manager, Data Science - Analytics

Convoy
Seattle
1 week ago
Economists, Analysts, and Data Scientists are at the core of Convoy’s platform. We build the models that power freight pricing, shipment offer relevance, auction bidding strategy, and other core services. We also forecast business metrics, evaluate the causal impact of business decisions, design experiments to optimize our product, and leverage our data to generate insights for our customers. The breadth of the problems space is huge, spanning machine learning, optimization, causal inference, experimental design, econometrics, and prediction domains. We have only begun to dig into the difficult and diverse problems in our two-sided marketplace.

Technical Program Manager

Convoy
Seattle
1 week ago
Ideal candidates will have experience driving products, applications, and platforms and leading cross-functional initiatives that span the breadth of engineering. They will also have a passion for app, infrastructure, or platform technologies, and will be knowledgeable about the full lifecycle of services or application development. They will enjoy being the central nervous system that allows Convoy Engineering to thrive and scale.