Jobs at Convoy
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Enterprise Account Manager

Convoy
Seattle
4 hours ago
+26
Convoy, one of the fastest growing startups in the U.S., is transforming the $800 billion trucking industry. Convoy offers the world's largest companies the best option for moving their freight through its network of thousands of technology-connected trucking companies. Shippers get instant quotes, real-time GPS tracking on all shipments, and actionable business analytics to improve their supply chain. Trucking companies get access to free tools

Senior Technical Recruiter

Convoy
Seattle
4 hours ago
+26
Developing a full and diverse pipeline for various technical roles at Convoy including Engineering, Product, and Data Science. Driving full recruitment cycle including: sourcing, interviewing, feedback, managing candidate debriefs, offer process and closing. Creating an amazing candidate experience. Managing internal partnerships and expectations with your hiring teams. Staying up to speed on relevant news in the tech startup space and freight industry. Representing the company with integrity and professionalism. Creating processes, implementing recruiting programs, and assisting with building out our recruiting organization.

Design Recruiter

Convoy
Seattle
4 hours ago
+26
Developing a full and diverse pipeline for various technical roles at Convoy including those in Product, Data Science, and Product Design. Driving full recruitment cycle including: sourcing, interviewing, feedback, managing candidate debriefs, offer process and closing. Creating an amazing candidate experience. Managing internal partnerships and expectations with your hiring teams. Staying up to speed on relevant news in the tech startup space and freight industry. Representing the company with integrity and professionalism. Creating processes, implementing recruiting programs, and assisting with building out our recruiting organization.

Engineering Manager - Mobile and Web Platforms

Convoy
Seattle
5 hours ago
+26
Ideal candidates will have experience building and managing world class engineering teams. They will also have a passion for mobile and/or web technologies and will be knowledgeable about the latest advances in these areas. Our mobile and web experiences are a key part of our business, and we’re looking for leaders that have deep expertise in building world-class apps. They will enjoy leading the careers of extraordinary software developers, collaborating with diverse stakeholders, and will bring a growth mindset and strong learning orientation.

FP&A Analyst

Convoy
Seattle
5 hours ago
+26
Convoy is transforming the $800 billion trucking industry. Our mission is to transport the world with endless capacity and zero waste. We are passionate about thinking big and solving really complex problems to make the lives of truck drivers, shippers and other people in the freight industry easier through our innovation and technology. There will always be a better, more efficient way to transport goods, and we won’t ever stop inventing it. Fo

FP&A Manager

Convoy
Seattle
5 hours ago
+26
Convoy is transforming the $800 billion trucking industry. Our mission is to transport the world with endless capacity and zero waste. We are passionate about thinking big and solving really complex problems to make the lives of truck drivers, shippers and other people in the freight industry easier through our innovation and technology. There will always be a better, more efficient way to transport goods, and we won’t ever stop inventing it. Fou

Technical Sourcing Recruiter

Convoy
Seattle
9 hours ago
+26
Sourcing and developing a full and diverse pipeline of qualified talent for various roles at Convoy. Diverse applicant pools are better applicant pools! Conducting initial qualifying phone screens of candidates. Creating an amazing candidate experience. Maintaining accurate candidate data throughout the recruitment lifecycle in the Applicant Tracking System (ATS). Maintaining communication and providing regular updates on progress to goal to recruiting partners. Staying up to speed on relevant news in the tech startup space and freight industry. Representing the company with integrity and professionalism.

Program Manager, Carrier Products

Convoy
Seattle
13 hours ago
+26
As a Program Manager on the product team you will work across the organization to drive new business initiatives, from incubation through expansion. The role will primarily be focused on shipper facing programs and will require you to break down large problems into concrete analytical solutions, test, iterate, and develop in depth plans to scale successful programs across operational and technical functions. Proven track record of incubating new initiatives preferred. Strong communication and the ability to influence across the company to scale solutions for our customers are a must.

Senior Research Scientist

Convoy
Seattle
20 hours ago
+26
Recommendation Systems. Forecasting/Time Series. Marketplace Dynamics. Prediction/Classification. Experimentation. Causal Inference/Observational. Data Analysis. Auction Optimization. Operations Research.

Marketing Manager, Convoy.com

Convoy
Seattle
1 day ago
+26
As the product manager for convoy.com, you will own Convoy’s strategy, approach, and 'storefront' of our brand. To achieve your objectives, you will be a key stakeholder across marketers, engineers, data scientists, and product managers. This is a fantastic opportunity to be a pioneer at the early stages of an exciting startup company!

Product Marketing Manager- Carriers

Convoy
Seattle
1 day ago
+26
Are you a product marketer who is deeply passionate about leading the charge to bring game-changing products and features to market? If so, read on. As the product marketing manager for carrier products, you will be responsible to lead and collaborate with product managers across the company to ensure key product go-to-market announcements are delivered on-time and on-quality. You’ll own developing the go-to-market strategy and plan, lead cross-company coordination of announcement efforts and report out key results. Additionally, you’ll lead the efforts to develop the ongoing product story beyond announcement, finding real world examples of how the products and features are driving value with carrier audience.

Senior Manager, Program Management

Convoy
Seattle
1 day ago
+26
As a Senior Manager for the Marketplace Growth team, you will be responsible for managing multiple cross-team programs to accelerate Convoy’s shipment growth and create the first advanced freight marketplace by driving organizational cohesion, navigating business constraints, and building the foundation to operationalize company strategy. You will need to effectively influence and lead a cross-functional to maximum impact. Keeping team aligned, focused and productive.

Senior Product Marketing Manager- Shippers

Convoy
Seattle
1 day ago
+26
As the Senior Product Marketing Manager, you own Convoy’s strategy, approach, and product marketing. To achieve your objectives, you will be a key stakeholder across product managers engineers, data scientists, and sellers. This is a fantastic opportunity to be a pioneer at the early stages of an exciting startup company!

Director, Internal Communications

Convoy
Seattle
1 day ago
+26
You’re a passionate and experienced internal communications leader who will play a critical role in the creation, implementation, and assessment of company-wide internal communications programs, campaigns and events. In this role, you will help define Convoy’s communication architecture and help implement a company-wide cultural vision. You will work closely with Convoy executives and partner with employees across multiple departments to help our employees feel connected to Convoy’s mission, vision, values and to one another. You are a team player and are who enjoys getting their hands dirty.

Principal Product Manager, Convoy Go

Convoy
Seattle
1 day ago
+26
Within our new initiative Convoy Go, you will be the Head of Product for Convoy Assets, where you will own Convoy’s strategy, approach, and product roadmap of how we drive this massive network of trailers and physical assets to an unprecedented scale. To achieve your objectives, you will be lead across engineers, data scientists, operations and other product organizations. You will need to grow our asset network balancing the needs of different stakeholders which have different objective functions. Firstly, we need to service the needs of our shippers with high service levels. Secondly, we need to provide attractive routes to track drivers in order to maximize their fleet utilization. Finally, we need to accomplish this with the minimum numbers possible in order to make efficient use of Convoy Assets. This is a complex problem in the intersection of business and operations research.

Head of Product Management, Emerging Programs Pricing

Convoy
Seattle
1 day ago
+26
Pricing for totally new business models within Convoy that are reinventing the way the freight market works. Build the tooling and intelligence that Convoy uses to track and respond to changes in market dynamics. Roadmap & Features: You will own the product roadmap for part of Convoy. We organize the team, so you get clear accountability for a large area. Metrics & Experimentation: You will define the metrics, goals and measure experiments. Optimization & Insights: You will work with data scientists to deeply understand our marketplace and how both Shippers and Carriers respond to the incentives we create.

Security Engineer

Convoy
Seattle
1 day ago
+26
Instill and empower a culture of secure development and deployment across Engineering through static and dynamic code review, threat modeling, and penetration testing. Supply subject matter expertise during system design and implementation on topics like encryption in transit and at rest, least privilege access control, and secure-by-default configuration. Develop automation, tooling, and tests to validate best practices. Respond to security incidents and responsible disclosures. Work side-by-side with every development and operations team inside the company.

Principal Research Lead

Convoy
Seattle
1 day ago
+26
As a Principal Research Lead for our team, you'll be working every day to empower our customers by bringing their needs into our strategy. In partnership with stakeholders, you'll help determine product roadmap through rigorous investigation, focusing on areas requiring in-depth discovery. You'll build our research practice, develop methodologies that help grow Convoy's culture, and mentor others across the org in order to ensure the highest research standards.

Trailer Operations Specialist

Convoy
Seattle
1 day ago
+26
As a member of the trailer operations team, you will collaborate with teams across the organization to improve the processes and product utilized in day to day operations. You are process oriented and analytical, but comfortable with ambiguity due to the ever changing nature of this role. You take ownership of problems and have a desire to grow a team from the ground up.

Head of Brand Marketing

Convoy
Seattle
1 day ago
+26
This leader will develop the vision for our Brand Marketing team to ensure our brand comes to life in the hearts and minds of customers and carriers, shaping the experience and cultivating awareness and preference for Convoy. They will be responsible for developing, briefing, and managing all brand-oriented projects and for aligning brand-level messaging across all functions. Strong candidates will operate with a relentless hunger for measurement and optimization, constantly in pursuit of ways to modernize and reimagine our creative and campaigns. A deep understanding of consumer research, and alignment on the core business problem to solve, is critical to guide your work. Additionally, you will collaborate closely with consumer insights and product marketing partners on go-to-market on campaign development inclusive of consumer research, positioning, message testing and more.

Claims and Insurance Specialist

Convoy
Seattle
2 days ago
This position is in the Quality and Compliance organization. Quality and Compliance is critical to Convoy's success and its plays a role in every Convoy operational team. The Q&C team’s role is to maintain and foster a high quality network of thousands of trucking companies, and to mitigate risk to Convoy and its customers. We provide analysis, research and guidance for Convoy as it expands into new geographies, services, and equipment types, and as trucking regulations change. The team comprises of people from diverse backgrounds and ways of thinking, pulling from the transportation industry, software and retail. We hire people who fit the attributes and values that we hold in high regard such as creative problem solving, outcome orientation, customer service, humility, and great communication.

Sr. Product Manager, Carrier Experience

Convoy
Seattle
2 days ago
As Product Manager for carrier experience, you need to ensure that trucking companies (carriers) and truck drivers love using Convoy. You will own the roadmap and be responsible for our most important workflows around helping carriers find work, haul loads and improve their performance and utilization on Convoy. To achieve your objectives, your roadmap will span operations, data science, and product (mobile, web, and backend). You will work alongside engineers, designers, research scientists, marketers and more.

Operations Specialist - Marketplace Growth

Convoy
Seattle
2 days ago
As an Operations Specialist for the Marketplace Growth team, you will be responsible for coordinating and executing our centralized strategy for accepting shipments and bidding on freight in the spot market – key activities that impact our business relationships and company goals. You’ll be integral to day-to-day operations: carrying out core tasks, developing new processes, providing coaching and guidance to team members, and constantly working on initiatives to improve how things are done. You are process oriented and analytical, but comfortable with ambiguity due to the ever changing nature of this role. You take ownership of problems and have a desire to grow a team from the ground up.

Public Relations Manager

Convoy
Seattle
2 days ago
Convoy, one of the fastest growing startups in the U.S., is transforming the $800 billion trucking industry. Convoy offers the world's largest companies the best option for moving their freight through its network of thousands of technology-connected trucking companies. Shippers get instant quotes, real-time GPS tracking on all shipments, and actionable business analytics to improve their supply chain. Trucking companies get access to free tools

Director, Learning and Development

Convoy
Seattle
3 days ago
You’re a passionate and experienced learning and development leader who will play a critical role in the creation, implementation, and assessment of company-wide talent development programs, campaigns and events. In this role, you will help develop, drive, and execute on Learning & Development strategies while ensuring all programs are closely aligned with company goals. You will work closely with Convoy executives and partner with employees across multiple departments to help our employees excel while growing connected to Convoy’s mission, vision, values and to one another. You are a team player with innovative approaches around culture and development that will retain and support our employees.

Carrier Quality Program Manager

Convoy
Seattle
3 days ago
Managing existing carrier evaluation and education programs, setting goals, defining metrics and executing to plan. Are we still thinking about carrier quality the right way? Are we still measuring the right behaviors? Experimenting with new programs that set our carriers up to grow their business with us. You will define the metrics and goals that drive program success and will be required to design and measure effective experiments. Build cross-company partnerships - You will work closely with our carrier experience, operations, marketing and other teams to identify and execute on long term innovation for our customers. You will be required to develop a broad understanding of the business in order to drive effective behaviors for all the different lines of business at Convoy.

Program Manager, Integrations

Convoy
Seattle
3 days ago
As a member of the Business Operations & Sales Strategy team you will need to understand priorities across Convoy’s Demand organization and ensure alignment with EDI project pipeline. As strategy and priorities shift, you will need to react quickly and adapt. To be successful you will need to have intimate knowledge of operational details, manage business priorities, and be comfortable applying a systems thinking framework to dissect complex and technical problems. You must also have a strong ability to manage communications, both with external customers and internal teams.

Principal Product Manager, Shipment Growth

Convoy
Seattle
3 days ago
Strategy: You will identify the key strategy questions, establish a charter, and work towards resolution and alignment with partners. Metrics & Experimentation: You will define the metrics, goals and measure experiments. Cross functional partnership: You will work closely with our Sales and Pricing Operations teams to identify long term innovations in our pricing and demand acquisition strategy. Optimization: You will work closely with Data Scientists to optimize freight opportunities to drive Convoy's network density.

Account Executive - Major Accounts - Commercial Sales

Convoy
Seattle
3 days ago
Using a variety of tools to prospect new potential customers for Convoy. Developing a pipeline with heavy top-of-funnel attention and activity. Demonstrating the Convoy system and technology and communicating the Convoy Value Proposition. Ensuring a successful transition of customers to our account management team. Providing ongoing support to increase shipment volume within your client base.

Account Executive - Mid Market Accounts - Commercial Sales

Convoy
Seattle
3 days ago
You are eager to get your foot in the door at a fast paced, rapidly growing startup. You will demonstrate the ability to excel in a dynamic work environment as an early member of a growing team. In partnership with sales team, the Mid-Market Account Executive - Commercial Sales will be responsible for managing the end to end sales process with our Mid-Market shipping customers.

Account Manager - Commercial Sales

Convoy
Seattle
3 days ago
Achieving customer growth and retention objectives, including identifying and executing on expansion opportunities. Driving revenue and growth within a portfolio of Convoy’s Commercial customers. Analyzing customer data and sharing insights both internally and externally, as applicable. Operating across cross-functional teams to execute programs and deliver exceptional service. Driving analyses. Ability to break down high level business problems into concrete analytical solutions. Running business reviews on-site with your target customers. Executing on shared account onboarding process and framework with other key partners; including sales and operations. Ensuring the highest level of customer satisfaction.

Account Manager I

Convoy
Seattle
3 days ago
Achieving customer growth and retention objectives, including identifying expansion opportunities. Operating across cross-functional teams to execute programs and deliver exceptional service. Driving revenue and growth with Convoy’s enterprise customers. Developing and executing against strategic account plans for enterprise customers. Analyzing customer data and sharing insights both internally and externally, as applicable. Developing and distributing strategic customer reporting. Leading account-based programs / project management initiatives. Driving analysis. Ability to break down high level business problems into concrete analytical solutions. Running business reviews on-site with customers. Executing on shared account on-boarding process and framework with other key partners; including business development and operations. Ensuring the highest level of customer satisfaction.

Bilingual Operations Specialist (Spanish/English)

Convoy
Seattle
5 days ago
You are eager to get your foot in the door at a fast paced, rapidly growing startup. You will demonstrate the ability to excel in a dynamic work environment as an early member of a growing team. In partnership with sales and operations teams, the operations specialist acts as customer support, training partner, problem solver and quality control. You'll bring the enthusiasm and aptitude necessary to get the job done!

Principal Product Manager, Shipment Success

Convoy
Seattle
5 days ago
You are eager to get your foot in the door at a fast-paced, rapidly growing startup. As Senior Manager, Product Management - Shipment Success, you have a track record of solving customer optimization problems with huge strategic implications. You’ve led technical teams that develop totally new solutions to customer problems. You’ve worked with a wide variety of stakeholders to drive important change and can be a passionate evangelist for new ways of thinking and you understand how incentives drive behavior.

Senior Manager, Data Science - Analytics

Convoy
Seattle
5 days ago
Economists, Analysts, and Data Scientists are at the core of Convoy’s platform. We build the models that power freight pricing, shipment offer relevance, auction bidding strategy, and other core services. We also forecast business metrics, evaluate the causal impact of business decisions, design experiments to optimize our product, and leverage our data to generate insights for our customers. The breadth of the problems space is huge, spanning machine learning, optimization, causal inference, experimental design, econometrics, and prediction domains. We have only begun to dig into the difficult and diverse problems in our two-sided marketplace.

Technical Program Manager

Convoy
Seattle
5 days ago
Ideal candidates will have experience driving products, applications, and platforms and leading cross-functional initiatives that span the breadth of engineering. They will also have a passion for app, infrastructure, or platform technologies, and will be knowledgeable about the full lifecycle of services or application development. They will enjoy being the central nervous system that allows Convoy Engineering to thrive and scale.

Principal Program Manager, New Business Initiatives

Convoy
Seattle
5 days ago
As a Program Manager on the product team you will work across the organization to drive strategic programs from incubation through expansion. The role will primarily be focused on shipper facing programs and will require you to break down large problems into concrete analytical solutions, test, iterate, and develop in depth plans to scale successful programs across operational and technical functions. Proven track record of incubating new initiatives preferred. Strong communication and the ability to influence across the company to scale solutions for our customers are a must.

Manager, Marketing Operations

Convoy
Seattle
5 days ago
As the leader of Marketing Operations for Convoy, you will provide the information that improves decision making, implement the best technologies, and govern the analytics process. In order to succeed, you need a clear framework for leading organizations from the marketing operations discipline. This includes building the technical knowledge for implementing and managing complex marketing technology stacks, and managing teams by defining the process of learning from data.

Major Accounts Sales Leader

Convoy
Seattle
6 days ago
The Major Accounts Sales Leader is responsible for managing a team of Account Executives developing and closing new business (acquisition) within Convoy’s Major Accounts segment. This role is accountable for coaching individual contributors, exceeding quarterly & annual quota, proactive deal management, forecast accuracy, and helping their team drive execution with prospects in collaboration with internal teams.  

Principal Product Manager, New Shipper Initiative

Convoy
Seattle
1 week ago
PM experience: 5+ years leading a breakthrough product through multiple iterations. Measuring success amidst ambiguity: Experience defining metrics, running experiments, and testing. Hands-on with customers: Earns trust with customers, lives their problems, and works backward from there to design solutions. Communication: Your former colleagues describe you as an excellent, succinct communicator, in both written and verbal forms.

Executive Legal Assistant/Corporate Paralegal

Convoy
Seattle
1 week ago
We are looking for a talented Executive Legal Assistant/Corporate Paralegal to join our in-house legal team. You’ll work closely with our Legal team and throughout the company on various legal issues, including litigation, privacy, intellectual property, marketing, compliance and contract drafting and negotiations, as needed. We are seeking applicants who can collaborate effectively across groups, and can anticipate and initiate routine legal tasks independently and as requested by attorneys. This role is based in our downtown Seattle office and reports to our General Counsel. This is an opportunity to be part of the foundation of the team and make an impact from day one.

Manager, Customer Operations

Convoy
Seattle
1 week ago
You are eager to get your foot in the door at a fast paced, rapidly growing startup. You will demonstrate the ability to excel in a dynamic work environment as an early member of a growing team. In partnership with our enterprise and commercial sales and account management teams, the Customer Operations Manager leads the team who functions as customer support, training partner, problem solver and quality control. You'll be an integral part of our operations team moving at a smooth, consistent pace. You'll bring the enthusiasm and aptitude necessary to get the job done!

Software Engineer - Machine Learning

Convoy
Seattle
1 week ago
Engineering new features into our existing pricing and relevance models. Exploring new pricing models to better predict the future. Building out our machine learning infrastructure. Training new automated agents to streamline operational processes. Developing new bidding/auction models to bid on shipments. Designing our experimentation framework.

Software Engineer - Mobile

Convoy
Seattle
1 week ago
Building delightful features that make it easier to run a small trucking business. Developing a mobile platform to enable engineers to easily and quickly build mobile features. Creating a lightning fast mobile build/test/deploy system. Building a strong presence in the open source community.

Software Engineer - Platform Excellence

Convoy
Seattle
1 week ago
Solid system design skills and operational expertise to enable teams to make the right design trade-offs. Strong collaboration skills to help drive operational best practices and help teams raise the bar on service health. Strong debugging skills to diagnose and root cause issues across the entire stack. Experience handling large scale servicesA history of developing and reliable services and ability to impart the lessons learned therein. The ability to dive deep into new technologies and learn quickly. Confidence in reading and writing service or automation code.

Program Manager, Growth and Strategy

Convoy
Seattle
1 week ago
As a Program Manager for our Carrier Strategy team, you will collaborate across the organization to drive programs that are strategically important to Convoy. You are operational and are able to break down large problems into concrete analytical solutions. You are influential and a strong communicator. As a seasoned business leader, you will own some of our most important programs.

Quality and Compliance Specialist

Convoy
Seattle
1 week ago
Quality and Compliance is critical to Convoy's success and interacts with every Convoy operational team. The Q&C team’s role is to maintain and foster a high quality network of thousands of trucking companies, and to mitigate risk to Convoy and its customers. We provide analysis, research and guidance for Convoy as it expands into new geographies, services, and equipment types, and as trucking regulations change. The team comprises of people from diverse backgrounds and ways of thinking, pulling from the transportation industry, software and retail. We hire people who fit the attributes and values that we hold in high regard such as creative problem solving, outcome orientation, customer service, humility, and great communication.

Senior Manager, Customer Operations

Convoy
Seattle
1 week ago
Lead a team to help develop, deploy and deliver against Customer Operations KPIs required for our business to deliver on customer needs and to deliver against internal team goals. Ensure that shipments are executed according to customer specifications. Drive the successful execution of strategic, cross-functional programs to address critical business issues or opportunities (e.g., forecasting and account support processes). Provide structure and necessary processes in ambiguous situations. Serve as the trusted partner to the Operations Services org in defining, tracking, and implementing customer success objectives, strategy, tactics, and processes that scale. Track product use and product performance for customer operations team, and work with our product and engineering team to make improvements that help us serve and delight our customers..

Senior Product Designer, Carrier Experience

Convoy
Seattle
1 week ago
As a Senior Product Designer for the Carrier Experience team, you'll be working every day to empower our truckers. In partnership with stakeholders, you'll be determining product strategy through rigorous user research that drives deep understanding of the problems carriers face. You'll be expected to translate this ever evolving understanding into a cohesive product vision with beautifully designed features that support our drivers and dispatchers.

Software Engineer

Convoy
Seattle
1 week ago
Building delightful features that make it easier to run a small trucking business. Inventing best-in-industry tools while working side-by-side with teams inside the company who closely with our operations team. Writing scalable software for processing millions of dollars of payments. Using machine learning to improve our margins or brokerage efficiency. Crafting products to help other teams at Convoy scale.

Software Engineer - Frontend

Convoy
Seattle
1 week ago
Building delightful features that make it easier to run a small trucking business (truck driver is the most popular job in America!). Creating rich experiences for our shippers (Fortune 500 companies to small local businesses) that bring unparalleled innovation to their supply chains. Developing a web platform to enable engineers to easily and quickly build client-side code. Inventing best-in-industry tools while working side-by-side with business teams inside the company.

Creative Director, Brand

Convoy
Seattle
1 week ago
As Creative Director of the Brand Design team, you'll lead the creators that define Convoy's brand voice and tone. Ensuring excellence across every deliverable, you'll empower your team to tell Convoy's story in fresh, inspiring, and exciting ways. Your team will implement your design strategy across a wide variety of devices and media while maintaining a cohesive presentation of our values and personality. You'll also grow the brand design team to fulfill your vision by attracting world-class creative talent.

Engineering Manager - Data Infrastructure

Convoy
Seattle
1 week ago
Ideal candidates will have experience building and managing world class engineering team. They will also have a passion for storage and data processing technologies and will be knowledgeable about the latest advances in these areas in public cloud and open source software. They will enjoy leading the careers of extraordinary software developers, collaborating with diverse stakeholders and will bring a growth mindset and strong learning orientation.

Executive Assistant

Convoy
Seattle
1 week ago
Complex calendar management with internal and external stakeholders. Prioritization of competing goals according to the Executive guidance. Booking travel and managing logistics for the Executive and the leadership team. Ensure timely communications and handling confidential information. Track and monitor pending business issues for follow-up and execution. Serve as a liaison across teams and work with departments across the company. Project manage tasks to ensure follow-up to action items. Work on multiple projects and priorities at once

Head of Product Management, Finance

Convoy
Seattle
1 week ago
As Head of Product for Finance, you will own Convoy’s strategy, approach, and product roadmap for how we provide payment services to our Carriers, as well as manage collections from our customers You will own the systems that facilitate our core accounting processes. To achieve your objectives, you will be lead across engineers, data scientists, design, and partner closely with accounting controllers and finance operations. This is a fantastic opportunity to be a pioneer at the early stages of an exciting startup company!

Operations Specialist

Convoy
Seattle
1 week ago
You are eager to get your foot in the door at a fast paced, rapidly growing startup. You will demonstrate the ability to excel in a dynamic work environment as an early member of a growing team. In partnership with sales and operations teams, the operations specialist acts as customer support, training partner, problem solver and quality control. You'll bring the enthusiasm and aptitude necessary to get the job done!

Operations Specialist - Overnight

Convoy
Seattle
1 week ago
Monitoring quality metrics of Convoy’s partner carriers and drivers. Training carriers and drivers on how to use the product, improve their performance, and grow their businesses with Convoy. Ensuring that shipments are executed according to customer specifications. Tracking product use and product performance. Working with our product and engineering team to make improvements that help us serve and delight our customers. Troubleshoot and problem solve within tight deadlines.

Product Designer, Shipment Success

Convoy
Seattle
1 week ago
As a Product Designer for the Shipment Success team, you'll be refining and evolving the engine that powers the Convoy platform. While both supporting our operations teams and creating new magic moments in product for our carriers and shippers, you'll be creating the vision for the teams that keep Convoy moving. You'll own end-to-end design process for your product pod, including everything from customer research to refined, ready-to-ship features. You'll be expected to use your expertise to deeply understand our customers and translate that understanding into successful solutions.

Program Manager

Convoy
Seattle
1 week ago
As a Program Manager for the Marketplace Growth team, you will be responsible for managing programs to accelerate Convoy’s shipment growth and create the first advanced freight marketplace by driving organizational cohesion, navigating business constraints, and creating the framework to operationalize company strategy.

Billing Operations Specialist

Convoy
Seattle
1 week ago
Interfacing with customers regarding various billing issues. Negotiating with customers in real time. Working cross-functionally, sharing information and influencing key stakeholders. Working with our internal databases to spot patterns. Operating internal collections system. Working harmoniously as part of the Convoy accounting team.

Human Resources Business Partner

Convoy
Seattle
1 week ago
Convoy is transforming the $800 billion trucking industry. Our mission is to transport the world with endless capacity and zero waste. The industry is huge and so is the opportunity to fundamentally changing the way freight moves across America and beyond for the better. We are passionate about thinking big and solving really complex problems to make the lives of truck drivers, shippers and other people in freight industry easier through our

Growth Marketing Manager

Convoy
Seattle
1 week ago
Convoy, one of the fastest growing startups in the U.S., is transforming the $800 billion trucking industry. Convoy offers the world’s largest companies the best option for moving their freight through its network of thousands of technology-connected trucking companies. Shippers get instant quotes, real-time GPS tracking on all shipments, and actionable business analytics to improve their supply chain. Trucking companies get access to free tools

Program Manager - Data Science and Design

Convoy
Seattle
1 week ago
As Program Manager for Convoy's Data Science and Design teams, you will develop and manage programs that support the growth of the teams and our team members. This will include partnering with stakeholders to roll-out best practices programs for the career evolution of the community, such as recruitment and career development process optimisation and programming our events schedule from lunch & learns and knowledge shares to internal and external Data Science conferences with support from our HR team.

Recruiting Coordinator

Convoy
Seattle
1 week ago
Convoy is transforming the $800 billion trucking industry. Our mission is to transport the world with endless capacity and zero waste. The industry is huge and so is the opportunity to fundamentally changing the way freight moves across America and beyond for the better. We are passionate about thinking big and solving really complex problems to make the lives of truck drivers, shippers and other people in freight industry easier through our

Senior Human Resources Business Partner

Convoy
Seattle
1 week ago
Be a trusted advisor and strategic partner for Convoy’s Engineering and Product teams; working closely with senior leadership to develop plans and deliver solutions to help them align talent strategy with strategic business goals. Designing and executing core HR processes targeted to your designated business areas: recognition and rewards, onboarding, offboarding, performance management, employee relations, and people programs. Serve as the first point of contact for managers and employees for all HR matters; coach and support managers to handle employee issues in a manner consistent with Convoy’s values. Assess organizational needs and drive solutions in performance management, communication, training, diversity and inclusion, career and leadership development. Support managers in handling conversations regarding career growth, performance management, compensation, and equity. Review programs and policies for compliance with employment laws, regulations, policies, and best practices and recommend modifications if appropriate.  Guide management and employees to improve work relationships, build morale, and increase productivity and retention.

Human Resources Business Analyst

Convoy
Seattle
1 week ago
As an HR Business Analyst at Convoy, you are eager to get your foot in the door at a fast-paced, rapidly growing startup. HR at Convoy is transparent and data driven so our business has quality information to make the best decisions for their people. We aim to be regarded as trusted advisors and thought leaders by our business partners. You will be responsible for ensuring we have high quality people data for the launch of an HRIS system and leading our annual review processes. You will lay the foundation and have ownership of the total employee lifecycle- how Convoy attracts, develops, and retains the world’s best employees.

Head of Shipper Insights

Convoy
Seattle
1 week ago
As the Head of Shipper Insights, you’ll define the vision and build the foundation for Convoy’s Shipper insights program. You’ll collaborate with our Sales and Account Management teams to develop and deliver world-class supply-chain / transportation insights that solve meaningful customer problems. You’ll collaborate with our Data and Product teams to build the necessary infrastructure - data tools, visualization, customer reports, etc. to build and deliver these insights at scale. You’ll collaborate with our Marketplace and marketing teams to develop and publish our POV on market trends and the industry as such and reinforce Convoy’s position as a thought leader in this space. Build a team from the ground-up - attract, retain and develop world-class insights team

Enterprise Account Director

Convoy
Seattle
1 week ago
Driving revenue and growth with Convoy’s largest enterprise customers. Achieving customer growth and retention objectives, including identifying expansion opportunities. Developing and executing against strategic account plans for enterprise customers. Analyzing customer data and share insights both internally and externally, as applicable. Developing and distributing strategic customer reporting in partnership with the account management and operations team. Growing with the opportunity to run a team to support your business as it expands. Running quarterly business reviews on-site with executive sponsors. Executing on shared account onboarding process and framework with other key partners; including business development and operations. Ensuring the highest level of customer satisfaction.

Head of Product, Marketplace Dynamics

Convoy
Seattle
1 week ago
You are eager to get your foot in the door at a fast paced, rapidly growing startup. As Sr Product Manager, Marketplace Balance, you have a track record of solving open-ended, quantitative problems with huge strategic implications. You’ve led technical teams that develop totally new solutions to customer problems. You’ve worked with a wide variety of stakeholders to drive important change and can be a passionate evangelist for new ways of thinking and you understand how incentives drive behavior.

Engineering Manager - Demand and Revenue

Convoy
Seattle
1 week ago
Ideal candidates will be driven, empathetic leaders with experience building and managing world-class teams of diverse engineers. They will also have a passion for understanding the needs of our customers, our business and our engineers, to determine the strategic path forward for our team. They will enjoy leading the careers of extraordinary software developers, collaborating with diverse stakeholders, and will bring a growth mindset and strong learning orientation. Additionally, they will be part of the engineering leadership team @ Convoy, and help shape the growth of the broader engineering organization.

Senior Research Scientist - Personalization

Convoy
Seattle
1 week ago
MS or PhD in Machine Learning, Statistics, Computer Science, Applied Math, Electrical Engineering, or related quantitative subject. Expert knowledge and practical experience in several of the following areas: machine learning, deep learning, natural language processing, informational retrieval. Experience with scientific/statistical languages such as R or Python. Minimum of 5 years of experience building production models in a dynamic business environment. Intelligent but practical; you want to get things done and love simplicity. Excellent presenter and writer. You’re a leader and will speak up where needed. You have a habit of bias-to-action.

Partner Operations Specialist

Convoy
Seattle
1 week ago
The Partner Ops Specialist role will be critical in growing our potential and existing partners. Your main responsibility will be participating in and standardizing our partner bidding processes and working with internal teams on the best way to position Convoy. Other potential partner projects include assisting with internal and external trainings, on-boarding new partner derived customers, and best supporting our partners with spot opportunities.