Jobs at CSC Generation

Provide consultative, customer-facing product expertise and live demonstrations of coffee equipment; educate customers on brewing methods and bean selection; recommend and sell products to meet store revenue goals; maintain inventory, safety, and food-safety compliance; collaborate with store team and support merchandising; perform physical tasks including operating POS systems and lifting up to 50 lbs. Flexible availability required.

Own the full B2B group sales cycle from prospecting through close, managing a portfolio and pipeline while meeting revenue targets. Responsibilities include outbound outreach, account growth, customer relationship management, CRM and ERP recordkeeping, coordinating inventory with vendor partners, and developing repeatable sales processes. The role requires independent pipeline management, strong communication, sales training or equivalent experience, and a customer-focused, goal-driven approach.

Conduct outbound prospecting through email, phone, and LinkedIn to generate and qualify B2B group-sales opportunities. Build repeatable campaigns, maintain accurate CRM records, meet pipeline and activity targets, research target accounts, and hand qualified opportunities to Account Managers. The role requires high-volume outreach, strong communication, motivation, coachability, and comfort with sales technology, with a potential path into Account Management.

Own end-to-end executive and specialized recruiting searches across CSC Generation’s portfolio. Source passive candidates through talent mapping, direct outreach, referrals, and LinkedIn; partner with executives to define roles and sourcing strategies; manage confidential searches; close difficult hires; maintain passive talent pipelines; and provide competitive talent market intelligence.

Manage paid customer acquisition and retention across Meta, Pinterest, Google, and potentially TikTok and AppLovin. Own channel budgets, optimize cost-to-performance, and run frequent creative and platform experiments. Use AI to automate reporting, testing, and optimization workflows. Partner across teams to connect marketing systems, explore GEO/AEO, and improve visibility into organic, email, SMS, and social performance.

Own architecture, development, and reliability of ecommerce web applications (Symfony storefront and Laravel back-office). Lead front-end JavaScript/CSS direction, optimize SQL schemas/queries, improve observability and incident response, reduce legacy technical debt, establish AI-assisted development workflows, mentor engineers, and drive end-to-end delivery of scalable customer-facing features.

Own and productize an economics and pricing decision system across inventory states, partnering with data science and engineering to produce daily, auditable pricing recommendations that improve margin and capital efficiency. Lead experimentation, governance, and explainability for pricing, markdowns, and liquidation decisions.

The Head of People Operations will design and lead an AI-driven HR function, developing systems for workforce planning, performance management, and talent development while fostering a high-performing team.