Jobs at Devoted Health

Lead data science across Growth and Membership Operations: define problems, build scalable data models and pipelines, develop analytical and ML solutions, partner cross-functionally, and integrate AI tools to optimize sales, marketing, telesales, and enrollment operations.

The Business Applications Manager will oversee the financial tech stack, focusing on NetSuite administration, internal controls, and process improvements while managing projects and cross-functional communication.

The Senior Manager of Content Strategy and Operations will oversee strategic content creation, operational excellence, and omnichannel engagement using advanced MarTech solutions and AI-driven tools, ensuring effective implementation and continuous optimization of member journeys.

The Clinical Guide in Cardiology provides virtual support and guidance to heart failure patients, focusing on health coaching, medication optimization, and patient care planning, while collaborating with healthcare teams.

The Bilingual Clinical Guide in Cardiology provides virtual care and guidance to heart failure patients, collaborating with a multidisciplinary team to create personalized care plans.

Lead and conduct complex healthcare fraud, waste, and abuse investigations across Medicare/Medicaid. Use data mining, AI tools, and investigative resources to detect anomalies, document findings, refer to agencies, educate providers, and collaborate with internal and external stakeholders to recover funds and improve FWA policies.

As a Telesales Supervisor, you will lead and develop a team of licensed agents, focus on training, performance metrics, and compliance, while managing operations across multiple time zones.

Lead design and delivery of enterprise capabilities within Devoted's Orinoco platform. Build integrations, APIs, and automations to streamline operations, ensure compliance, enable data access, and reduce operating costs while partnering with HR, Finance, Security, and Tech teams.

Design and manage the full lifecycle of payment integrity edits and audits, converting CMS, AMA/CPT, and coding regulations into rule logic. Validate hypotheses using data queries, author technical specifications, optimize post-release performance, adopt LLM/AI workflows, map regulatory policy, and coordinate cross-functionally to ensure defensible, efficient claims processing.

Support daily cash management and liquidity across corporate and regulatory entities by processing ACH files, wire transfers, and bank reporting. Reconcile daily bank reports, assist monthly close and audit preparation, maintain treasury documentation, and recommend banking services and controls. Participate in strategic projects and automate treasury processes using AI tools.

Lead and transform the Network Escalations function, managing a Provider Complex Case Team to resolve escalations, build provider relationships, implement AI-enabled workflows and automation, track KPIs, and drive cross-functional initiatives that reduce future escalations and improve operational performance.

Lead finance operations for provider risk-sharing and reinsurance arrangements: own settlement, accounting, forecasting, reserves and reporting; partner cross-functionally (actuarial, claims, network, data, engineering, legal) to design controls, policies, reconciliation, dispute resolution, and regulatory/audit responses; support provider relationships and analytic tooling to monitor performance and payments.

The Senior Manager, AI Performance & Operations is responsible for the performance and improvement of AI workflows, incident response, designing evaluation systems, and stakeholder communication.

The Sr. Manager, Claims Operations is responsible for optimizing claims processes, improving payment accuracy, and leading cross-functional teams to implement AI-driven solutions and operational strategies.

The Senior Internal Controls Analyst will optimize internal controls over financial reporting, assist in risk assessments, and collaborate with business partners on control practices and AI implementation.

Lead development of AI-driven quality monitoring and coaching systems for frontline voice and chat agents. Embed with teams to define performance, build evaluation and visualization tools, scale reusable frameworks, and manage a small team of operators and agent builders to drive measurable improvements in member experience and safety.

Lead payment integrity strategy and serve as clinical/coding SME for audits, disputes, and provider escalations. Drive root-cause analysis, refine coding logic and policy, develop internal and provider-facing guidance, and align cross-functionally with Compliance and Network teams to ensure accurate, defensible claim payment practices.

The Corporate Finance Associate will evaluate and execute capital raising transactions, manage investor relations, build financial models, and develop reporting for management and the board.