Jobs at Drata

Lead and scale an enterprise Customer Success team for high-touch SaaS customers. Build CS processes, drive retention and expansion, manage escalations, collaborate cross-functionally, monitor performance metrics, and use data to improve outcomes for strategic accounts.

Serve as a senior technical seller: partner with account executives on strategic deals, run demos and proofs of concept, shorten sales cycles, respond to RFPs/RFIs, capture competitive intelligence, model business cases, and drive renewals, upsells, and customer satisfaction.

The Senior Enterprise Customer Success Manager at Drata will manage executive relationships, drive outcomes in compliance programs, and align product capabilities with customer growth and security.

As a Senior IT Operations member, you'll provide technical support, manage SaaS platforms, oversee device management, and drive process improvements. This role involves collaboration with the IT team to enhance support systems and ensure operational efficiency.

The Senior Customer Success Manager at Drata will lead strategic customer relationships, ensure compliance program success, and drive measurable business outcomes while guiding customers through complex frameworks.

The Senior Solutions Engineer will sell technology solutions to executives, manage RFP responses, and enhance customer satisfaction through strategic deal execution and solution-selling.

The Senior Enterprise Customer Success Manager will manage strategic relationships with enterprise customers, focusing on compliance frameworks and driving measurable outcomes and growth.

This role involves defining AI architecture, improving system quality, leading teams, and building production-ready AI systems at Drata.

The Solutions Engineer will partner with sales executives, handle RFPs, support customer needs, and deliver presentations while building relationships with clients and enhancing the company's sales strategies.