Jobs at DreamBox Learning
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Customer Marketing Manager

DreamBox Learning
Bellevue
4 days ago
+22
Build rapport with customers to help drive NPS, renewals, expansions, and quality product usage. Definition and fulfillment of customer marketing programs designed to engage current customer base, help with nurturing and onboarding, and promote best practices with the goal of maximizing NPS and customer satisfaction. Lead and manage customer engagement and communication programs, such as in-person and virtual events, Lunch and Learns, user conferences and groups, onboarding and ongoing nurture campaigns. Responsible for monitoring customer engagement to identify advocates and preemptively address any issues impacting customer engagement. Support and contribute to the ongoing work to improve persona and targeting accuracy and granularity by being the SME with regards to the customer experience. Evolve the Voice of Customer and advocacy programs to help grow our network of users who are excited to tell their DreamBox Stories publicly. Co-lead the creation of a new customer-facing newsletter program and manage its ongoing production and content calendar. Prepare and distribute internal monthly reports on customer engagement, key themes, and new Voice of Customer work.

IT Systems Administrator

DreamBox Learning
Bellevue
4 days ago
+22
The IT Systems Administrator provides maintenance of the computer desktop environment by supporting end users, identifying and resolving problems, installing hardware and software solutions, and supporting the internal IT Helpdesk function. The IT Systems Administrator will be responsible for maintaining all Corporate infrastructure including, but not limited to: Active Directory services, Domain Controllers, DNS, DHCP, IP management, firewalls, remote access, email, file storage, network management and performance, VLANs, wireless, phone system, hosted services, and infrastructure security.

Curriculum Designer

DreamBox Learning
Bellevue
6 days ago
+22
Our full-time teachers at DreamBox are called Curriculum Designers, and every day their work directly impacts millions of students and over one-hundred thousand teachers at schools across North America. DreamBox Curriculum Designers (Teachers) empower students to deeply understand mathematics with confidence while also helping teachers monitor student progress and support differentiation. DreamBox has always been designed by experienced classroom teachers who work side-by-side with talented programmers, game designers, and artists to create transformative digital lessons so that students can understand concepts in ways that aren’t possible without a digital environment.

Sr. SDET/SDET, QA Tools

DreamBox Learning
Bellevue
1 week ago
+22
About Us: For more than a decade we’ve been adapting, innovating and collaborating to shape new learning possibilities for over 2.6 million kids and 120,000 teachers. Our mission is to inspire all students to think differently about math -- and love it. We have a creative office environment and a laid-back company culture that acknowledges hard work while encouraging professional growth and innovation. Our award-winning online math software is a

District Partner Manager- (Outside Sales)

DreamBox Learning
Seattle
1 week ago
+22
As a District Partner Manager, you will play a significant role at DreamBox Learning. You will serve as the most senior individual contributor within the regional territory team focused on new business acquisition and expansion growth revenue streams. Two key measures of success are individual performance against target and territory growth.  The District Partner Manager will report directly to the Director of Sales and carry the largest individual sales target on the regional territory team.

Client Experience Manager, Tier 1

DreamBox Learning
Seattle
1 week ago
+22
Elevate our clients’ success with DreamBox Learning. Cultivate and continuously strengthen the value that our clients derive from DreamBox Learning by developing and maintaining long-term, consultative, and collaborative relationships; serve as an internal advocate and liaison throughout the entire customer lifecycle. In this role, you will play a significant role at DreamBox Learning. You will be the quarterback of the client lifecycle, enabling all of our other teams- including professional development, customer support, sales and product marketing – to do their best work to enable our clients’ success.

Client Experience Manager, Tier 2

DreamBox Learning
Seattle
1 week ago
+22
Elevate our clients’ success with DreamBox Learning. Cultivate and continuously strengthen the value that our clients derive from DreamBox Learning by developing and maintaining long-term, consultative, and collaborative relationships; serve as an internal advocate and liaison throughout the entire customer lifecycle. In this role, you will play a significant role at DreamBox Learning. You will be the quarterback of the client lifecycle, enabling all of our other teams- including professional development, customer support, sales and product marketing – to do their best work to enable our clients’ success.

District Partner Manager- Remote, East (Outside Sales)

DreamBox Learning
Seattle
1 week ago
+22
As a District Partner Manager, you will play a significant role at DreamBox Learning. You will serve as the most senior individual contributor within the regional territory team focused on new business acquisition and expansion growth revenue streams. Two key measures of success are individual performance against target and territory growth.  The District Partner Manager will report directly to the Director of Sales and carry the largest individual sales target on the regional territory team.

Client Experience Manager, Tier 1

DreamBox Learning
Seattle
1 week ago
+22
Elevate our clients’ success with DreamBox Learning. Cultivate and continuously strengthen the value that our clients derive from DreamBox Learning by developing and maintaining long-term, consultative, and collaborative relationships; serve as an internal advocate and liaison throughout the entire customer lifecycle. In this role, you will play a significant role at DreamBox Learning. You will be the quarterback of the client lifecycle, enabling all of our other teams- including professional development, customer support, sales and product marketing – to do their best work to enable our clients’ success.

District Partner Manager- Remote, West (Outside Sales)

DreamBox Learning
Seattle
1 week ago
+22
As a District Partner Manager, you will play a significant role at DreamBox Learning. You will serve as the most senior individual contributor within the regional territory team focused on new business acquisition and expansion growth revenue streams. Two key measures of success are individual performance against target and territory growth.  The District Partner Manager will report directly to the Director of Sales and carry the largest individual sales target on the regional territory team.

Senior Software Development Engineer

DreamBox Learning
Bellevue
1 week ago
+22
We are seeking someone with a passion for learning, not afraid of challenges, and a knack for solving hard problems, who aspires to be a thought leader amongst their peers. We are changing the lives of students, teachers, and families with our software, and you will play a critical role in expanding and supporting the content and platform that are at the heart of our product offering.

Lead Software Development Engineer

DreamBox Learning
Bellevue
1 week ago
+22
As the Front-End Software Development Lead, you will build software products with a focus on the front-end and middle tier. You will have the opportunity to mentor and manage other developers who are focused on web-based front-end technologies and who build UIs used by both customers and internal customers. This is a rewarding opportunity to become an SME in the front-end and middle-tier space.

Project Manager

DreamBox Learning
Bellevue
1 week ago
+22
At the direction of CS/CX organizational leadership, this position is responsible for managing all aspects of assigned projects in order to continually improve the capabilities of the DreamBox Customer Success and Customer Experience organization. Projects primarily focus on report and tools automation, business process optimization, and initiative implementation. The Project Manager will ensure projects are delivered within the planned schedule, budget, and scope. This role is dynamic in nature, and significant cross team collaboration is required.

Client Success Advocate (Customer Support)

DreamBox Learning
Bellevue
1 week ago
+22
Our Client Success Advocates are the day-to-day face of DreamBox. Every interaction is an opportunity to delight our customers. We rely on thoughtfulness and teamwork to solve problems and exceed customer expectations. Client Success Advocates work in teams to guide new customers through the onboarding process, respond quickly and professionally to phone and email support tickets, and identify and troubleshoot ongoing technical issues. We are looking for experienced candidates with an entrepreneurial spirit who are smart and not afraid to roll up their sleeves to help wherever needed.

Senior Manager, Solutions & Support

DreamBox Learning
Bellevue
1 week ago
+22
This role is accountable for timely, high-quality service delivery of customer-facing and internal self service capabilities, internal training and development, reporting, automation, & data analytics. These capabilities will provide the system and solutions for an effective and efficient Client Experience & Success department (CX+CS). This Senior Manager will oversee a geographically distributed team of 4 to 5 individuals and is responsible for two distinct functional areas: Functional area one: Knowledge base content creation and delivery (internal and external) with a focus on self service capability, development of training material and facilitation of training using various delivery methods, management and creation of internal procedural documentation in relation to all support activities, and administration of support content. Functional area two: Development and ongoing management of internal reporting, dashboards, and ad-hoc data analytics in support of the CX + CS organization by leveraging distributed data from multiple internal data sources with a focus on automated creation and distribution.

Software Development Engineer, Content/Gaming

DreamBox Learning
Bellevue
1 week ago
+22
Write software code within the student engagement/platform, including components (tools & generators), lessons, services, and engagement items. Test software code through functional and automated solutions. Fix new or existing software defects (bugs) within the student engagement/platform and help maintain the quality of existing software code. Review code submitted by other developers on the team for quality and implementation defects. Document new procedures, learning, and artifacts as required for completing sprit tasks. Create tasks and estimates for sprint stories. Attend technology discussions, brown bags, and other informational sessions to increase knowledge of DreamBox technologies. Aid nontechnical teammates in designing and understanding technology needs and asks. Complete assigned sprit stories/tasks in a timeframe consistent with estimated level of effort. Create reliable code with a minimal failure/defect rate. Enable teammates by communicating and removing impediments that hinder shared goals. Constant acquisition of cross-team developer skills and technologies.

Software Development Engineer, Front-End

DreamBox Learning
Bellevue
1 week ago
+22
Writes code with focus on, but not limited to, the front-end and middle-tier parts of software products. Actively participates in team meetings such as exits, demos, retrospectives, grooming, and planning – helping facilitate streamlined team functioning. Owns parts of feature sets from inception through implementation and past release into customer use. Advocates for technology work (such as technical debt) with product managers so that the right mix of core infrastructure and external features get built. Interfaces as an SME with other teams such as product management, client success, curriculum, and marketing. Designs and architects solutions and actively participates in architecture discussions with other developers. Participates in code reviews for peers.

Software Development Engineer, Backend

DreamBox Learning
Bellevue
1 week ago
+22
The Software Development Engineer (SDE) in this role will be primarily focused on working with our middle-tier, back-end, and database infrastructure to help develop the next generation of scalable, reliable and maintainable services that will serve the company’s growing customer base.

Scrum Master

DreamBox Learning
Bellevue
1 week ago
+22
ScrumMaster for one or more development teams. Provide education of the agile discipline and enable teams to operate at optimal efficiency using feedback and retrospectives to drive team improvements. Manage all aspects of the agile process and encourage team accountability for sprint commitments. Facilitate technical discussions and help team drive toward decision or resolution. Facilitate scrum ceremonies, remove impediments and help support weekly release activities. Closely partner with Product Management to ensure that backlogs are healthy and continually maintained so that teams have well-defined and prioritized epics and stories. Manage external team dependencies and facilitate/participate in cross-team activities. Manage team delivery, execution and communication to stakeholders. Update regular department status communications.

UI/UX Designer (Contract to Hire)

DreamBox Learning
Bellevue
1 week ago
+22
As a UI/UX Designer (5+ years) you will create responsive designs for a complex, web-based administrative interface that is delivered across desktop, tablet and mobile browsers. It is critical that you have experience creating elegant, clean and innovative designs that focus on user experience, customer usability and the presentation of data.

Senior Analyst, Financial Planning & Analysis (FP&A)

DreamBox Learning
Bellevue
1 week ago
Dreambox Learning is adding a Senior FP&A Analyst to our Finance team. The Senior FP&A Analyst works in a fast-paced environment, leading and managing various financial processes. The Senior FP&A Analyst is responsible for partnering with business units to accurately plan and forecast future revenues and expenditures to establish cost structures; determine financial health based on metrics and analysis; and serve as a trusted advisor to the business when trying to identify the meaning behind the numbers. The Senior FP&A Analyst leverages strong finance, accounting and compliance background to explore historical financial data, predict future results and drive process and improvements. The ideal candidate will work effectively with internal and external partners, possess great communication skills, has the ability to shift gears and be adaptive, and enjoy the challenges of helping to build a great organization that strives to impact children and education.

UI/UX Designer for Lessons (Contract to Hire)

DreamBox Learning
Bellevue
1 week ago
As a UX/UI Designer for Lessons at DreamBox Learning you will work with a team of Artists, Curriculum Designers (teachers), and Software Engineers to create engaging and interactive “virtual tools” that teach math to millions of students from Kindergarten to 8th grade. This process involves working with the team to gain a deep understanding of the lesson objectives and turning complex math concepts into beautiful, easy-to-use, and intuitive experiences that work for all ages. The “virtual tools” you design, along with the team, may be based on real-world manipulatives that teachers use in classrooms to teach kids math concepts like counting 1-10 or place value or the relationship between the part and the whole with fractions. Or they may be entirely new concepts that could not be accomplished outside of a digital realm – your skills in human-computer interactions will help guide this process.

UI/UX Designer for Student Engagement (Contract to Hire)

DreamBox Learning
Bellevue
1 week ago
As a UX/UI Designer for Student Engagement at DreamBox Learning you will work with a team of Artists, Curriculum Designers (teachers), Product Managers, and Software Engineers to create engaging and interactive Learning Environments that make learning fun and motivational for millions of Kindergarten to 8th grade students. This role is involved in working with the team to gain a deep understanding of the learning process; broad awareness of platform design (i.e. game and/or educational platforms); and the ability to create beautiful, easy-to-use, and intuitive experiences that tailored for all ages. The learning environments you design, along with the team, may contain gamification elements like virtual currencies, awards, badges, etc. These environments support learning and user agency – a concept that not only motivates students but allows them to report and take ownership in their learning. A strong sense of story and flow are required along with character development. It is our ongoing challenge to make learning relevant and relatable to every student.

Sr. Manager, Big Data Engineer

DreamBox Learning
Bellevue
1 week ago
Manages an organization of BigData engineers. Oversees the hiring and ongoing professional development of the BigData team members. Works on critical, highly complex BigData problems. Works with the team and the rest of the business to plan, share and refine the DreamBox BigData strategy and roadmap. Works efficiently in a collaborative team environment, interacting with technical and nontechnical staff. Seeks to continually improve the BigData software, practices, culture, and results of the team. Establishes and evolves development processes to improve the productivity and efficiency of BigData engineers. Operates at all levels (leadership, management, and individual contribution), inspiring confidence and enthusiasm; happily jumping in and rolling up their sleeves when needed. Partners with leaders across various departments to drive improvements and efficiency in our SDLC process. Helps design and architect BigData solutions and actively participates in architecture discussions with other engineers. Coaches and provides mentorship to the BigData engineers and leaders in the team. Embraces DevOps and agile approaches. Is an active member of an architecture group focused on the big picture of how our software is built, deployed, and operated. Advocates for technology work (such as technical debt) with product managers so that the right mix of core infrastructure and external features get built according to the needs of the business. Leads and manages BigData and BI projects.

Technical Project Manager, Infrastructure

DreamBox Learning
Bellevue
1 week ago
We're looking for a Technical Project Manager with expertise in agile to work with Infrastructure and Operations to help guide and facilitate teams in our transition to a DevOps Assembly Line. 

Proposal Writer (Long-term Contract)

DreamBox Learning
Bellevue
1 week ago
DreamBox is seeking a Proposal Writer to be responsible for tracking and controlling work efforts on active and pending requests for proposals (RFPs). The Proposal Writer is responsible for the creation of detailed, accurate and clearly written proposals as an essential step in the product sales process. The preferred candidate will be detail-oriented, customer-focused, and skilled in persuasive and technical writing. The proposal writer will interface with internal Subject Matter Experts (SMEs) and will be responsible for editing/proofing, production and quality control.

Sr. Software Development Engineer in Test

DreamBox Learning
Bellevue
1 week ago
As an SDET you will work very closely with our development team to understand the architecture of our existing product and services under development. You will review and contribute to the overall test strategy and quality of the new product and services. In conjunction with dev, you will be designing and implementing tooling that will allow for efficient and comprehensive testing.

Security Engineer II

DreamBox Learning
Bellevue
1 week ago
As a Security Engineer, you will continuously review our security posture, analyze our systems, and voraciously consume security guidance from experts, vendors, security tools and government regulators. You’ll bring together those sources and add your own insights to keep DreamBox several steps ahead of bad actors. You’ll add energy and range to our security awareness program, fighting those most feared opponents of the security team: apathy, ignorance, and inertia. Throughout all of this, you’ll ensure that we maintain the rigor and precision that turns good security planning into actual security.

Site Reliability Engineer (Bellevue, WA)

DreamBox Learning
Bellevue
1 week ago
We’re a multi-disciplinary group looking for an Engineer to join our team within the Technology Organization to help us build out a DevOps Assembly Line. We’ve evolved rapidly over the years, so you’ll also be keeping the existing systems running while taking the lessons you learn there and applying them as you help develop the next generation of our automation platform.