EdSights Benefits Overview

Build and lead EdSights' technical support function: select ticketing tooling, create SLAs and escalation paths, run day-to-day ticket triage, implement AI chatbot and knowledge base, own support KPIs and QA, triage API/integration issues, and hire and train a growing support team while partnering with Product and Engineering to resolve product gaps.

As an Account Executive, you'll drive sales activities, manage opportunities, partner with sales leadership, and impact education outcomes for students.

As a Business Development Representative at EdSights, you'll conduct outreach to prospective colleges and universities, develop outreach strategies, and communicate the value of EdSights' technology. You'll work closely with Partnership Directors to drive growth and engagement in the higher education sector.